4.0 How to order yourStamp
• Your Internal Account Manager will review your artwork within 24 hours (from acknowledgment of your order form) to ensure that it complies with our design guidelines. They will subsequently approve or recommend changes to your artwork. • Should there be any changes to your artwork you will need to ensure they are completed within 24 hours to enable us to meet your deadline. • Your order of yourStamp will be sent to you or an alternative delivery address of your choice 12 days after final artwork approval. • Your delivery of yourStamp will be delivered on working days only.
• Please refer to your customer order form – an example is given in Appendix A. • Complete your customer order form ensuring that all of the required fields have been filled in. • Email a signed and scanned copy of your order form to your Internal Account Manager or fax your order to 01628 816768. • Orders received between 11am and 3pm on any working day (excluding bank holidays) will be acknowledged within 24 hours. Orders received thereafter will be acknowledged the next working day. • Orders must be accompanied by your artwork, supplied in hi-res PDF or EPS format.
yourStamp Customer Guide / September 2015 / V1
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