Scam 3 You receive a text message on your mobile phone from what appears to be an emergency response support agency purporting to have sent you relief funds to assist you during a financial crisis. This is a texting scam called “smishing.” Tip Protect yourself, and be wary of text messages from unknown or suspicious senders. In fact, don’t click on any link unless you have a reasonable basis to trust it, or it is a well-known website of an established organization. If you are unsure if the website you are visiting is linked to an established or well-recognized organization, conduct research. Copy the link or website address of the organization in question directly into your web browser to ensure it is legitimate. If you were not expecting the text message, it is most likely not real and is an attempt to infect your mobile phone or device with a virus—again making your phone or device inaccessible. The text message could also be an attempt to access unauthorized sensitive information. Don’t reply to the text message and delete it immediately.
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Scam 4 You receive a call on your phone, supposedly from your local government soliciting donations. As a business, you may also get calls from scammers trying to exploit your vulnerability due to a financial fallout from a crisis by offering you first aid supplies or a bailout loan. Tip This is a form of social engineering fraud or scam called “vishing“ and it is a fraud tactic that tricks individuals into revealing financial or personal information. Do not reveal any personal or financial information to unsolicited callers. Hang up and call the organization or charity directly to verify the validity of the call before providing any information. Taking this extra verification step will help to protect you from financial loss. In addition, ensure your employees are aware of these scams so they can avoid them. If you’ve fallen victim to such a scam, however, contact your local anti-fraud center or the police. If you have a cyber liability policy in place, report this phone scam to your insurance company. Victor • 4
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