Workwear MANUAL

WORKWEAR MANUAL

BUNZL SAFETY 55 Sarah Andrews Close Erskine Park NSW 2759

Table of Contents:

CLOTHING TERMINOLOGY...............................................

Understanding MOQS ............................................................................ Delivery Lead times ................................................................................. Fabric Construction.................................................................................. ...................................................................................................................................

QUALITY ............................................................................

Performance Testing ................................................................................ Fabric Testing Requirements...................................................................

Australian Standards for Hi Vis ............................................

Sewing Terms .............................................................................................

Tape qualities features and benefits ....................................

NEW STYLE SET UP PROCESS........................................

Setting up a New Style ...........................................................................

Setting up Embroidery ............................................................................ Setting up a Kit ....................................................................................... Setting up a Bill Of Materials ( BOM) ...................................................... Setting up Min/ Max ................................................................................ Adding Sizes or colours to an existing style ........................................... Setting up a local application, tape, alternation, screen print or name.... Made to Measure ( MTM)......................................................................................

P a g e 1 | 42

Table of Contents:

SOURCING .........................................................................

Request for Quote ( RFQ)

FORECASTING ..................................................................

Benefits ............................................................................................. .............................................................................................................. New forecasting process.......................................................................

.....................................................................................

P a g e 2 | 42

Clothing Terminology Due to the complex and comprehensive requirements of the work wear industry, knowing what’s available and appropriate for your specific use is never easy this basic terminology glossary may aid you in customer conversations around work wear

Manufacturing Terms and how they affect your customer quote

Why do Factories have MOQS?

Suppliers need to make sure your order is worth their time. Chinese factories typically operate on rather low profit margins since most Asian markets are oversaturated and highly competitive. Our order needs to be large enough to justify the expenses needed to execute.

MOQ = Minimum Order Quantity The minimum units or metres of fabric the supplier will produce in any order.

Garment MOQ : 500 units up to 10,000 units depending on the sourcing channel and fabric or colour.

Fabric MOQ

: 3000 meters per colour (Industry standard)

You need to understand what the customer has to commit to if doing a non - standard design, colour or fabric offer

For example the yield on a single colour Long Sleeve shirt is approximately 1.85 metres the amount of fabric it takes to make 1 shirt .

3000 metres / 1.85 = 1621 units this is what the customer would have to commit to for us to make it. If they agree to stock holding agreement to use up the quantity no problem, however If they only want 300 units a customer specific design and colour is not an option. We would need to look at existing fabric and colour options to lower the MOQ as an alternative.

P a g e 3 | 42

If the shirt is Spliced i.e. Hi Vis Yellow/ Navy the fabric minimum is over both colours required MOQ quantity would have to cover both colours and would increase the customer commitment by double

It is imperative that you qualify the annual customer expectation prior to asking for a quote. The indicated volumes will determine the sourcing channel and the cost associated with using that channel. If you indicate your customer wants to purchase 1000 units the costing would be done in China. The GP% margin and discount structure would be based on the initial costing.

Basic Yield Chart using a brand new colour / fabric

Product

Approx. Yield

Fabric MOQ 3000 metres

Shirt

1.85

1621

Pant

1.80

1666

Short

0.79

3797

Ladies pant

1.45

2068

Ladies Shirt

1.65

1818

The customer receives our costing and then decides they only want 300 units. The item would have to be re-costed and resubmitted as all GP % margin calculations will be incorrect. If we give quotes they cannot be held for indefinite periods as exchange rates fluctuate and factory prices increase it would be best to recheck before committing to a price with the customer if they haven’t committed after a couple of months. If tendering for a long term contract finance would have to be engaged to set the rate for costing prior to advising the customer.

I.E. Small order runs - 1- 200 units would be quoted from China with upcharges or perhaps Fiji depending on cost and delivery time frames

300 units - 5000 units would be quoted from China

Our aim is to support any opportunity you may have in the shortest time and at the lowest possible cost to the business.

P a g e 4 | 42

Delivery Lead times

China typically 4 months from placement of order using existing fabric and design includes shipping and clearance at port. Fiji 1- 2 months depending on fabric availability Any new developments in fabric and design follow the new style development process and would take much longer dependant on the product.

In work wear we offer a range of fabric and GSM (Grams per Square Metre) options:

Fabric Construction – Fabric construction defines the most basic elements of a fabric’s structure. It specifies whether it is a (knit, woven, or non- woven), type of structure. Additionally, the specification includes both size and weight.

P a g e 5 | 42

The difference between a knit and a woven

Knit fabrics contain loops of fibres that allow the material to stretch in one or both directions, while woven fabrics only stretch on the bias. In knit fabrics, a continuous loop of yarn is used to construct the material, giving it a braided appearance There are two types of knitted fabrics: weft-knitted and warp-knitted. Weft- knitted fabrics are constructed by looping long strings of yarn together by hand or using a machine. This type of knit is used to make socks and T- shirts. Warp-knitted material is constructed of yarn that interlocks vertically. This type of knit stretches less than weft-knitted material, and it is used to make swimwear and underwear.

Woven fabrics are constructed using yarn in a combination weft and warp weave. In a weft weave, the yarn goes across the width of the fabric, while a warp weave goes down the length of the loom.

In a plain weave, the warp and weft are aligned, forming a crisscross pattern.

A twill weave features a weft and warp pattern that is offset to create a diagonal pattern on the fabric's surface. Like our 320 gsm Heavy Weight Drill and denim

P a g e 6 | 42

Core Fabrics

Description

Shirt

Pant/ Short

Overall

Knitted Top

140 GSM Chambray

A fine, lightweight cloth (usually cotton) in a plain weave with coloured, lengthwise threads and a white fill. Used in our Corporate Shirts

160 GSM Koolflow

Commonly referred to as Summer weight only used in shirts

190 GSM Cotton Drill

Commonly referred to as Regular weight Shirts or summer weight in pants and overalls

270 GSM Cotton Canvas

A medium- to heavyweight type of cotton or linen in a plain or twill weave. A twill weave can be identified by its diagonal lines.

280 GSM Polar Fleece

A soft napped insulating fabric made from a type of polyester called polyethylene

terephthalate (PET) or other synthetic fibres

320 GSM Cotton Drill

Commonly referred to as heavy weight drill used in shorts pants and overalls

P a g e 1 | 42

Quality

Work wear Fabrics undergo rigorous testing to ensure they are fit for purpose

Performance Testing

A variety of tests meeting specific performance standards related to consumer end use of textile products are done on our products including:

 Dimensional Stability to Washing and Dry cleaning Shrinking and elongation  Colourfastness to Light, Crocking (Rubbing), Washing, Bleaching o Used to describe a dyed fabric's ability to resist fading or running due to washing, exposure to sunlight, and other environmental conditions.  Physical tests - Strength, Abrasion, Pilling Resistance  Tear & Tensile Strength o Tear – Difficulty with which the fabric tears o Tensile - Difficulty with which the fabric breaks apart

Safety - Hi-Visibility and UPF

Ultraviolet Protection Factor Ratings

 UPF 15 – 24 ratings are considered “good” and provide 93% – 96% UV radiation block

 UPF 25 – 39 ratings are “very good” for 96% – 97% UV radiation block

 UPF 40 – 50+ ratings are “excellent” and block 97% – 99% of harmful UV radiation.

Example of an actual test report done on our 320 gsm Heavy Weight Drill

P a g e 2 | 42

P a g e 3 | 42

P a g e 4 | 42

Cotton Drill - is a durable cotton fabric with a strong bias (diagonal) in the weave

Grading – Proportionately increasing or decreasing the dimensions of parts of a garment according to the size range specific for production defines grading. This process ensures and controls movement and comfort when wearing the garment.

Greige is an unfinished woven or knitted fabric that hasn't been bleached or dyed. Suppliers buy greige against our annual demand forecast enabling them to get the best possible price for volume. Greige is then coloured up to our requirements when we place purchase orders by colour.

GSM - Grams per square metre the higher the GSM the heavier the weight and denser the fabric

P a g e 5 | 42

Micro Mesh - polyester fabric designed for comfort, air and breathability in mind for coolness. It has very small holes, is lightweight and stretch for ease, comfort and flexible movement.

Moisture-wicking fabric transfers moisture from the skin's surface to the garment's outer layer for faster drying.

Pique A woven or knit fabric usually made of cotton, rayon or silk. Medium- or heavyweight, it's characterized by raised cords, or ribs, in all-over waffle, honeycomb or diamond patterns. Commonly used to make polo shirts.

P a g e 6 | 42

Polar Fleece

Polar fleece is a soft napped insulating fabric made from a type of polyester called polyethylene terephthalate (PET)

Rip stop A very fine fabric plainly woven with coarse fibres ribbed at intervals to stop tears. Lightweight and durable, rip stop also boasts wind and water resistance. (Not water proof unless treated)

P a g e 7 | 42

Wool - A thick, heavy natural fibre usually spun from the fleece of lambs and sheep.

Yarn-dyed A dyeing process where yarns are immersed in a colouring solution and then woven or knit to make fabric. The colours stay brighter longer.

P a g e 8 | 42

Australian Standards for Hi Visibility

Australian Standards for High Visibility Safety Garments

The Australian Standard AS/NZS4602.1:2011 specifies the visual requirement for high visibility safety garments for occupational wear by people who may be exposed to hazard from moving traffic, moving plant or equipment in high risk situations.

Classification of garments

The garments specified in the Australian Standard AS/NZS4602.1:2011 are classified as follows:

Class D = Day Only

Class D/ N = Day/ Night

Class N = Night Only

A garment designed for daytime use only. Class D garments are intended to provide the wearer with high visibility under daylight viewing conditions and generally not effective when viewed under artificial light.

A garment designed for both day and night use, comprising retro reflective elements on a fluorescent or other non-retro reflective high visibility background material.

A garment designed for night time use only. The reflective tape only provides visibility when in reflective situation such as headlights from vehicles or plant equipment. These garments are largely ineffective under daylight conditions or at night if they are not viewed by retro-reflected light.

P a g e 9 | 42

Day Standards:

Class D garment

*Shall be made from background material meeting the requirements of AS/NZS 1906.4 for Class F

* It shall be not less than 0.2m2 on each of the front and the back of the garment.

The area of hi visibility background material shall extend continuously downwards from the top of the torso and for the entire circumference of the torso, permitted opening and gussets exception. * This requirement disallows the use of side panels of non-conforming background material other than permitted underarm gussets within the measurable area.

P a g e 10 | 42

Class D/N Garment

Class D/N garment

Intends to provide the wearer with hi visibility under both daylight viewing and night time viewing under retro reflected light.

* Retro reflective materials like strips are to be added to garment and must meet requirements of AS/NZS 1906.4 under Class RF.

* D/N garments are the combination of both Class D and Class N minimum requirements:

*Background material not less than 0.2m2 on each of the front and the back of the garment.

Note: Tape and non-conforming background material are to be deducted from these areas

* Retro reflective material and layout patterns must be applied to garments as per Class N requirements

HI VISIBILITY GARMENT COMPLIES WITH AS/NZS 1906.4:2010 & AS/NZS 4602.1:2011 - CLASS D/N GARMENT FOR DAY OR NIGHT USE

Where the tape covers the high-lour this area is deducted

Where the tape covers the high-vis colour this area is deducted from the calculation area.

P a g e 11 | 42

3M Tape Standard width 50MM 8906 – Light to Medium Weight

Recommended for Light to Medium Weight Fabrics.

8906 Silver Fabric Trim backing created from 100% Polyester, with 3M Reflective Material printed on the back.  Certified to the current editions of ANSI/ISEA 107 and CSA Z96 high visibility safety apparel standards.

Tested to 30 washes

8910 – Light to Medium Weight

Recommended for Light to Medium Weight Fabrics.

Reflective Material - 8910 Silver Fabric backing made from

65% Polyester / 35% Cotton, with 3M™ Scotchlite™ Reflective Material printed on the back.  Certified to the current editions of ANSI/ISEA 107 and CSA Z96 high visibility safety apparel standards.

Tested to 50 washes

P a g e 12 | 42

9910 – Light Industrial Wash Tape

Recommended for Medium and Heavy Weight Fabrics

(Only used when specifically required to meet a contract)

9910 Silver Industrial Wash Fabric backing made with 100% Polyester printed with 3M trademarks.

 Suitable for applications that will be exposed to industrial laundering.

 Certified to the current editions of ANSI/ISEA 107 and CSA Z96 high visibility safety apparel standards. 9920 - Heavy Industrial Wash Tape

(Only used when specifically required to meet a contract)

This silver industrial wash fabric is composed of retro-reflective lenses bonded to a durable fabric backing.

 Suitable for applications that will be exposed to industrial laundering.

 Certified to the current editions of ANSI/ISEA 107 and CSA Z96 high visibility safety apparel standards.

8935- Fire Retardant Tape

(Only used when specifically required to meet a contract)

Recommended for Medium and Heavy Weight Fabrics.

3M™ Scotchlite™ Reflective Material - 8935 Silver Industrial Wash Flame Resistant Fabric backing made from 100% FR treated cotton .

 Highly durable 100% FR Cotton material made to last longer against normal wear.

Flame Resistant Fabric.

 Suitable for applications that will be exposed to industrial laundering.

 Certified to the current editions of ANSI/ISEA 107 and CSA Z96 high visibility safety apparel standards.  Certified to NFPA and CAN/CGSB standards as components for fire-fighting and technical rescue clothing and equipment.

P a g e 13 | 42

Sewing Terms

Placket The piece of cloth that reinforces an opening that is the closure of the garment. I.E polo shirts and pants

Gusset A usually diamond-shaped or triangular insert in a seam of the garment to allow for more space or a bigger opening.

Gusset Cuff is used for extra protection.

Velcro Hook and Loop fasteners

Vents

Yoke The yoke is an area of the shirt that receives a good deal of stress, since it is the part that gets the most weight and friction. For this reason, a shirt yoke is usually made from two layers of fabric. Just like shirt placket in the front, shirt yoke is built for durability to make sure that your shirt will look perfect for years to come.

P a g e 14 | 42

Heat-transferred print or Heat seal Digital logo transfers are made from custom artwork and are printed onto a vinyl or paper sheet. Once printed it is then cut, allowing you to have die cut shapes. The last step is to heat apply the transfers onto your garments/uniforms using an industrial heat press . You can use digital heat transfers onto just about any fabric, except for those that cannot withstand high heat such as garments made from plastic i.e.: raincoats Heat- transfer /sealing is only achieved with a Heat-seal machine/ press using high temperatures and aided pressure.

Heat seal badges are often a more cost effective and quicker solution to support your customer requirements than using screen printing.

Local Applications that can be applied in Australia: Tape, Badging, Labels, heat seals.

P a g e 15 | 42

Fire Retardant (FR) Inherent FR fabrics are made of fibres in which the FR properties are naturally part of the polymer backbone and can never be worn away or washed out.

VS

Treated FR fabrics are created by applying a flame-retardant chemical finish to a fabric or by adding a chemical treatment to the fibres before they are woven or knitted into the fabric

Pros and Cons of inherent FR fabrics

FR protection mechanism: The primary advantage of inherent FR fabrics is the high level of protection against thermal hazards. Inherent FR fabrics will not ignite in normal oxygen content levels, or they will char as their protection mechanism. Inherent FR fabrics consistently have higher Thermal Protective Performance (TPP) scores than treated FR fabrics. The TPP rating is a measurement of a protective garment’s thermal insulation performance against convective and radiant heat exposure. A garment’s TPP score is simply two times the number of seconds it takes for a second-degree burn to occur when exposed to a 2.0 Cal/cm2 flame and radiant heat source. The higher the TPP rating, the higher the level of protection

P a g e 16 | 42

Sourcing Sourcing and procurement is now playing a more strategic role than it ever has before. It is now recognized as the key factor in helping businesses to achieve and maintain a competitive edge. It does this by keeping costs down, whilst providing goods and services in a timely and efficient manner. In order to meet these goals, the relationship between our business and the suppliers is more important than ever.

Continuous Improvement - Re-evaluating sourcing/procurement capabilities

We are now looking at the sourcing and procurement functions and asking ourselves:

 What are the crucial skills that our business needs to employ today?  How can costs be further lowered without damaging suppliers and buyer/supplier relationships? Manufacturing Alternatives, Annual Resourcing Exercise, Updating specifications, changing fabrics Etc.  How can we buy better to increase profit margins and sales?

The importance of designing effective sourcing initiatives

A well-developed sourcing strategy can bring about substantial cost savings, somewhere in the region of 15% to 20%. In order to be able to do this from a sustainable point of view, improved cross functional collaboration is absolutely essential .

Information and input from all departments is vital to achieve the best possible supply at the lowest possible cost.

Sales order patterns, client behaviour, consumer behaviour, and the world economy are just a few of the influences that affect sourcing of product. We and our suppliers have to work even harder to join forces, and together, find mutually advantageous approaches to meeting targets. During the course of any sales year, forecast and budget variations are to be expected. For this reason, it is important to develop sourcing contingency plans, risk mitigation to help us manage through unforeseen circumstances in any given year.

P a g e 17 | 42

We are doing this by forecasting Unit and fabric usage on a 12 month rolling forecast basis which can be increased or decreased dependant on the sales forecast. If we start to forecast usage, the supplier can buy fabric and colour up in advance giving us the ability to react to sales opportunities as they arise. Having the ability to draw on fabric stock takes at least 6 -8 weeks out of the manufacturing process.

Challenges faced when sourcing / resourcing:

 Stability of supply – replenishment capabilities  Finding socially compliant factories  Fluctuations in exchange rates  Inflation and rising labour costs in China  Large MOQS Manufacturing and Fabric

Order Volumes dictate pricing One important thing to note is that order quantity will affect pricing: order a higher volume and receive a discounted rate; order a smaller volume and pay more per piece.

This is one way suppliers incentivise buyers to order larger quantities. Keep in mind that this needs to be a mutually beneficial transaction.

Lower MOQS incur surcharges ranging from 15% to 100% dependant on quantity required. These surcharges impact our GP% considerably when done on a regular basis. Hence the need for regular forecasting to improve our cost to serve.

P a g e 18 | 42

Request for Quote Process (RFQ)

All Clothing quotes are done through the Product Development area and must be submitted with an RFQ form filled out with as much detail as possible so an accurate costing can be given. It is imperative you supply the volume, colour, and fabric where relevant along with details on Embroidery, Taping and any other embellishments required. If an actual sample exists please supply this with your RFQ. The sourcing channel will be selected on the volume you supply. If that volume changes a new costing would have to be done to capture the correct GP%

Any quote volumes that do not meet a normal factory MOQ will attract a high surcharge and will be reflected in the cost provided.

If a quote is requested for a special colour not available in the current product range please note a factory standard MOQ of 3000 metres is required. (Please refer back to Fabric MOQ advice)

P a g e 19 | 42

P a g e 20 | 42

New Style Set Up Process Steps (Direct)

1.

Get allocated codes assigned by Category/PD

Fill out Perfect form ( Customer specific or 3 rd party buy-in Product)

2.

3. Once approved by Finance and Category goes to Planning for Style set up.

4. If required get embroidery sample and sign off from customer. ( Go to Setting up Embroideries )

5.

Fill out embroidery code set up ( Send to Inventory )

6. Fill out a BOM (Bill of Materials) form if stock on hand is required (Send to Inventory) if no inventory required only set up a kit. NB: you must also send a copy of the signed customer Stock holding agreement with the BOM Setup 7. If Min Max set up is required another form is also required to do this you must have a signed stock holding agreement from the customer. ( Send to inventory) 8. Allow 24hours for code / BOM set up if less than 10 if more required up to 48hours. Please check with Inventory if mass codes required. IE hundreds for an estimated time frame. 9. If we want the initial launch quantity embellished from off shore all replenishment stock would need to be set up using a new Embroidery set up form and BOM after stock arrives to pull stock on shelf for local embellishment. 10. If no stock is required to be held. Only Kit / embroidery code is required to order garments .

11. If all the required information is not received by Inventory no codes or Min /Max’s will be set up.

P a g e 21 | 42

Adding a style using a Perfect Form Any new style that is required to be set up in the system is done so on a perfect form. The style addition must be approved by the relevant Category. As this is the only business style set up form all information required to setup a style has to be included or the functional area entering the information won’t be able to complete it in the system. The Perfect Form system is automated once you submit the form it automatically is sent to the approver and then onwards to purchasing and inventory to be setup. When the process is completed and the style is ready to go you will receive a message to advise the style setup has been completed. Please ensure you attach the signed stock holding agreement ( SHA) for any new style that requires stock to be held on the shelf, if the SHA is not available you must gain approval from the business relevant GM.

If your customer has any additional requirements that you are aware of when you are setting up the new style

I.E BOM Links, Kits, Embroidery and Min Max

Please tick the appropriate areas on the form and they will be done at the same time. If these requirements are requested after the style has already been done you must fill out the appropriate form and submit it to the relevant area for set up.

Copies of each of these individual forms appear in the manual with instructions on where to send them.

P a g e 22 | 42

P a g e 23 | 42

Setting up embroideries (Direct)

When setting a new embroidery for a customer get as much information as possible or even better get an actual sample to copy.

Embroideries have to be digitised and made into a graphic file that suits the embroidery machine it’s made on.

Each embroiderer uses different thread colours. Madeira, Royal, Airplane etc. All thread colour cards have slightly different thread colours.

It is best to get PMS colours of the logo to match or an actual sample to be accurate.

Get 2 copies of any embroidery you require for your customer.

Send 1 copy to the customer to sign off using the Embroidery Approval form and keep the other in the embroidery file as reference.

Make sure your customer has also signed off on the cost of adding the embroidery and if stock is required to be held you also have a forecast and a signed stock holding agreement.

You will need this documentation to set up an embroidery code and a BOM link if stock is required to be held on shelf.

P a g e 24 | 42

EMBROIDERY APPROVAL FORM (Direct)

COMPANY NAME: ____________________________________________________________

ACCOUNT NUMBER: _________________________

Example Only:

PMS Colour

Cost $4.00

APPROVER NAME: _____________________________________________________________

SIGNATURE: ___________________________________

DATE: ________________________________________

P a g e 25 | 42

Setting up a KIT for Embroidery/ Tape/ Alteration/ code

(Only for Non Stocked items)

(Direct)

Kit setup is linking embroidery, taping, alteration codes where stock that gets ordered is picked, embellished in some way and goes straight out to the customer. Stock is not held on the shelf. To check if any of the codes used for setting up kits already exist in the system refer to Pronto inventory enquiry otherwise inventory will need to set up a new code prior. Fill out the relevant Kit or BOM form depending on the stock agreement with the customer. If the orders are only being processed against a customer demand with no stock holding set them up as Y class.

P a g e 26 | 42

Setting a BOM (Bill of Materials) (Direct) Stocked Items This form is used for Contract customers who have provided a stock holding agreement where we agree to keep stock on the shelf. A previously approved perfect form should be attached with this setup. A CAB(Change Advisory Board) change to be implemented that gives sales a copy of the form that is set up and also attach a signed copy for the SHA (Stock Holding agreement) only to be used to link Local embroidery/ Tape/ alterations e.c.t that have already had a code setup in the system.

Use this form to set up a BOM:

P a g e 27 | 42

Setting up Min / Max (Direct)

When requesting changes or additions to Min /Max please send the following information with your request;

 Signed Stock holding Agreement (SHA) if requested change is for a contract.  GM approval if no SHA.  Reason for change or addition and business case to do so.  If a 3 rd Party buy in product what is the lead time to receive goods from supplier and which state is it being despatched from.

Use this form for MIN / Max set up or change:

P a g e 28 | 42

Adding sizes or colours to an existing style (Direct) Where you have a request from your customer to add an extra size or colour to and existing style it must come through Category for approval. 1. To ensure the size /colour can be supported for replenishment 2. To ensure the specifications we send to the factory are amended and updated for the next time we order 3. To ensure the information in our Catalogues and Data sheets is correct. 4. To ensure we are not ordering fabric we can’t use and stock we can’t sell. Your request must be checked with planning and inventory looking at historical data. If your request cannot be supported by an ongoing customer forecast then the size or colour you are requesting should not be added to the existing style range. This type of order should be put through as a special and no stock held against the size. It is Category’s role to ensure the integrity of the data is maintained at all times so we must know what is happening with all styles to evaluate the best way to proceed with your requests.

P a g e 29 | 42

Adding Local Applications using a KIT (Non stocked) or BOM (Stocked) Form (Direct) Where required quantities of a particular style are not sufficient to manufacture off shore, our in-house or external partners are used for the application of tapes, names, heat seals and alterations.

Adding Tape: Examples of local taping : Adding a row or extra row of tape on pants. = Cost of tape + sewing

Examples of an alteration: Down- sizing a garment to fill a sku gap taking an M shirt and making it a S. Please note this can only be done on Shirts / tops not Trousers due to the cost involved to do it. Cutting off LS to make short sleeves or Pants to Shorts.

If the alternation codes exists key this from a Kit form. Send a Kit request from to Inventory to set up the alternation code

Adding screen printing: Due to the time taken to set up the screens to do a print run unless we can guarantee the required number of prints be done each and every time we request a screen print, it is more cost effective and quicker lead time to set up a heat seal as a badge and set up a kit to have it applied as required. Adding names: ( NB: Cannot be set up as a stocked product) Any contract that requires names to be embroidered have to be done locally as we cannot hold stock of garments with names.

Costs must be obtained on all required applications prior to costing to customers and sending to inventory for setup.

P a g e 30 | 42

Made to Measure (MTM) The made to measure service is only offered in support of an existing style colour and fabric that falls under a contractual agreement where the customers’ sizing falls outside the regular garment range. This service is not offered to wholesale/ reseller customers 1. Please contact Bunzl Safety customer service for copies of the MTM forms to send to your customer. 2. Send the relevant MTM form to your customer to fill out (Men’s or Women’s) and if possible submit a like for like garment that fits the customer so it can be measured against the sizing provided on the form. I.E. Woven shirt for a woven shirt 3. Send the form and the garment to PD for a size comparison and The Worksense planner for a cost estimate and delivery time frame. A grading will be taken of the customers garment and returned after a sizing comparison is done. Please confirm the MTM Cost with PD/ Planning and get your customer’s approval prior to giving the go ahead to produce as the cost is much higher to make a MTM garment. 4. Send cost details and sample back to the customer and get approval to proceed. 5. Advise customer service to key the MTM Order 6. Allow 8 to 12 weeks for the garment to be made and sent. The factory puts a sticker on the garment with the purchase order number and the name of the recipient so it can be easily identified. Process:

P a g e 31 | 42

Working Together

Communication is key:

You are our eyes and ears to the customer we welcome any opportunities. Tell us what you know so we can give you a resolution that works for your customer and the business. We want you to succeed. There is nothing we can’t do if we follow the right process and source for the right cost!

P a g e 32 | 42

The Forecasting Process is really important! Help us to help you!

Sharing of information from competitor activity and customer intelligence is a key factor in our success to procuring the right product at the right time.

Forecasting - The act of predicting business activity for a future period of time. Typically, it is a projection based upon specific assumptions, such as targeted prospects or a defined sales strategy. One of the big issues that we face is that sales are being driven solely by commercial KPI’s and deadlines, whether that’s customer pressures or sales targets, there’s a need for speed and responsiveness at precisely the right time in order to close and win the deal. We get it. No other business function really operates in the same way and procurement’s largely methodical and process-driven focus can sometimes be at odds, causing friction for sales teams who work to short deadlines with big peaks and troughs. Equally procurement can find the demands of sales and marketing challenging and sometimes they’re just not in a position to react at the right speed. Procurement’s value to our business hinges on the ability to get the right solution in place at the right price point as quickly as possible. Our business is faced with various challenges. From increasing sales to enhancing productivity, these challenges inadvertently affect our overall performance and bottom line. In order for us to stay competitive, it is important for us to plan ahead and understand what changes, if necessary, need to occur in order to remain profitable.

P a g e 33 | 42

Forecasting is necessary in order to build an accurate procurement plan; however, a forecast is only as good as the accuracy and completeness of the data used to create it.

Sales may either over or understate their true performance, which inevitably effects future planning.

Why do it?

Sales Planning

When you do your forecasts, you are also planning future activities, providing each of you with your own business plan for managing your territory. You all have budgets to achieve forecasting is the tool that will help you identify the customer’s ongoing requirements and how we can help meet their objectives.

Demand Forecasting

The sales forecast is your best tool to get a good estimate of the demand for the products you sell. You are the front line of our business and best positioned to gather information about anticipated demand.

P a g e 34 | 42

Higher DIFOT Delivery

With accurate sales forecasting, you can achieve a higher rate of Delivery on time in full, (DIFOT), Our customers will be measuring our performance on this outcome and could mean the difference between resigning / renegotiating and extension to an existing contract when it comes to its end or not. The information from sales forecasts guarantees that sufficient product will be manufactured or ordered to service customers on a timely basis, resulting in happier customers and fewer complaints.

Inventory Controls

The more accurate the sales forecasts, the better prepared we will be to manage inventory, avoiding both overstock and stock-out situations. Stable inventory also means better management of our production expectations.

Supply Chain Management

When we can predict demand and manage production more efficiently, we also have better control over our supply chain. This affords us the opportunities to manage resources and take full advantage of ordering.

Financial Planning

Anticipating sales gives us the information we need to predict revenue and profit. Having good forecasting information at our disposal also gives us the ability to explore possibilities to increase both revenue and net income.

Continuous Improvement

Continuous improvement is a goal of many if not most businesses. By forecasting sales and continually revising the process to improve the accuracy, we can improve all aspects of our business performance.

Price Stability

With solid forecasting, and good levels of inventories maintained we will prevent the need for panic sales to rid the business of excess merchandise and higher costs. Sales can be managed on a thoughtful planned basis.

P a g e 35 | 42

New Forecasting Process

Provide Forecast DRAFT

Week 1

Week 2

Analyse, Discuss & Agree

Participate in S&OP Monthly

Week 3

Place Purchase Orders

Week 4/5 Gather data for next Month

Review Actual Vs Forecast

P a g e 36 | 42

Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43

Made with FlippingBook flipbook maker