Amortisation of acquired intangibles decreased during the year as certain historical acquisitions became fully amortised. It is expected that for FY22, the charge will increase significantly following the US acquisition of the IPM business. Share-based payments increased during the year following the introduction of new share schemes for key management. Assurance The Assurance division accounts for 86.5% of Group revenue (2020: 85.8%) and 76.3% of Group gross profit (2020: 73.7%). Assurance revenue analysis – by originating country: 2021 £m 2020 £m % change UK and APAC * 102.7 98.8 3.9% North America 82.7 82.4 0.4% Europe * 48.5 45.0 7.8% Total Assurance revenue 233.9 226.2 3.4% * W ith the continuing growth and formation of a European division we have changed geographical segments in line with how this information is reported to the Board and managed on an ongoing basis and have restated prior year figures on a like-for-like basis. The APAC division was previously included within the segment Europe and APAC. See the notes to the Financial Statements for further detail. Assurance revenue increased by 3.4% despite lower rechargeable travel expenses, foreign exchange and the ongoing disruption of a global pandemic. UK and APAC increased by 3.9% supported by growth in MDR and the launch of the Remediation service. North America grew by 6.5% on a local currency basis ($) and Europe experienced continued growth after benefit from multi-year product sales in 2020. Our global average order value increased by 2.3% year on year. Assurance revenue analysed by type of service/product line: 2021 £m 2020 £m % change Global Professional Services (GPS) ** 172.2 166.2 3.6% Global Managed Services (GMS) ** 56.2 49.6 13.3% Product sales (own and third party) 5.5 10.4 (47.1%) Total Assurance revenue 233.9 226.2 3.4% ** W ith the continuing global growth and focus on recurring revenues we have changed the type of service/product lines in line with how this information is to be reported to the Board and managed on an ongoing basis and have restated prior year figures on a like-for-like basis. Previously Risk Management Consulting was shown separately and is now included within Global Professional Services, and certain other activities are now included in Global Managed Services. Contained within GMS is Managed Detection and Response (MDR) which is considered the high growth service line due to the nature of the cyber resilience market. Product sale categorisation has remained the same. Global Professional Services grew by 3.6% to £172.2m (2020: £166.2m) supported by global resourcing with Covid-19 still felt across all geographies. During the year, day rates have remained consistent. Global Managed Services, a service line that provides operational cyber defence and managed security services, grew in total by 13.3% to £56.2m (2020: £49.6m). Within GMS, our MDR offering grew by 14.3% to £45.5m. Sales orders secured during the period amounted to £71.8m compared to £62.0m in 2020, a 15.8% increase, although slower procurement processes were still experienced due to the pandemic. Assurance gross profit is analysed as follows: 2021 £m 2021 % margin 2020 £m 2020 % margin % pts change UK and APAC * 41.0 39.9% 35.0 35.4% 4.5% pts North America 27.4 33.1% 25.9 31.4% 1.7% pts Europe * 16.0 33.0% 16.0 35.6% (2.6% pts) Assurance gross profit and % margin 84.4 36.1% 76.9 34.0% 2.1% pts Gross margin improved due to higher global resourcing (increased from 5,094 days to 10,602 days), lower client travel and billable utilisation (+7%) through remote delivery, offset by a c.£2m provision taken in relation to long-term European contracts caused by pandemic disruption, cost increases and project management challenges.
NCC Group plc — Annual report and accounts for the year ended 31 May 2021
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