10. Sustainability
NR
Link to strategy:
Support growth
Develop our people
Impact Non-compliance with the Group’s frameworks related to ESG will impact on our ability to display robust working practices, grounded in good working practice, which take account of our environment, people and communities. This in turn could impact on our ability to develop and maintain business relationships and may lead to the loss of key customer accounts and shareholder investment.
Key controls and mitigating factors The Group has developed an ESG framework which continues to evolve. Examples of progress to date include: • Ongoing review of key policies, such as the Code of Ethics, Whistleblowing Policy, Anti-Bribery and Corruption Policy and Anti-Trust Policy. These policies reflect our global footprint and will be translated into all of our jurisdictional languages in 2022 • Maintained our corporate governance and decision-making structures during the “move to remote” during Covid-19 lockdowns More examples are outlined in the sustainability section of the report.
NCC Group recognises the importance of good environment, social and governance (ESG) frameworks as a key indicator of the Group’s sustainability and ethical impact of our business. Accountable Executive Yvonne Harley, Global Director of Sustainability and Corporate Affairs
Risk movement/impact New
11. Acquisition of IPM (Intellectual Property Management)
NR
Link to strategy:
Deliver excellence
Support growth
Develop our people
Key controls and mitigating factors The Group has established a comprehensive integration plan, which has been sub-divided into specific workstreams, including, but not limited to, finance; legal; compliance; and IT. Each workstream has specific deliverables, along with deadlines, and these are being regularly monitored to validate “on time” delivery and to enable additional actions/resource to be deployed if required.
Impact Ineffective implementation of the integration plan may lead to: • Staggered transition to key systems • Increased costs against the budgeted £2.5m
NCC Group obtained shareholder approval to acquire Iron Mountain’s Intellectual Property Management (IPM), post extensive due diligence on 1 June 2021. The acquisition of the IPM division significantly grows the US Software Resilience customer base and allows us to support them with a broader set of services. A comprehensive integration plan has been established to support the effective and efficient transition of IPM into the Group.
Risk movement/impact New
Accountable Executive Simon Fieldhouse, Global Managing Director – Software Resilience
Risk movement:
Risk impact:
Increased
Decreased
Unchanged
High
Medium Low
Viability risk: VR New risk: NR
Extraordinary risk during the year During the year, the global pandemic of Covid-19 continued, with minimal impact on financial performance; it also provided opportunities. The Group mobilised its Executive Support Team and its business continuity plan in January 2020 and this enabled a number of planned initiatives to be brought forward to support a Group-wide response to remote working and delivery. We have continued to successfully negotiate with our customers where appropriate to work remotely, which has minimised disruption to service delivery.
NCC Group plc — Annual report and accounts for the year ended 31 May 2021
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