NCC Group plc Annual Report 2021

Shareholders

Customers

NCC Group is committed to engaging with our shareholders through continued sufficient and effective communication.

The past 12 months have seen threats turn into impacts across all markets. Our solutions continue to help to keep our customers’ businesses secure and operational. The opportunity • Using our global understanding of the risks and our customers’ operational challenges • Developing “right-fit” solutions which improve and enhance our customers’ cyber resilience • Bringing our technical investment into solutions beyond what non-cyber business can do • Ability to work collaboratively with them, their partners and supply chains How we listen and engage • Active account management • Regular client surveying and management feedback loops • Increasing investment in research to understand and mitigate risks across a wide range of current and future technology and industries 2020/21 highlights • Launched our Partner Network, initially for UK Software Resilience, expanding the offering through software vendors and helping them support their customers and scale their businesses • Partnered with SURF, the cooperative association of Dutch educational and research institutions, to provide 24/7 security incident and event management (SIEM) and security operations centre (SOC) services over the next five years • Achieved global partner “co-sell readiness” with Microsoft on Azure Sentinel. This opens up a marketplace for MDR where customers can use our expertise and achieve their cyber resilience via their Microsoft Azure technology • Enhanced our support to the increasing need for security assessments by becoming an approved provider for Google and Facebook third party app developer programmes such as ioXt Authorise Lab, Google OAuth API Verification, Facebook Workplace Security Review and Alexa Built-in Devices Authorised Third Party Lab and others • The Escrow division rebranded as Software Resilience – strengthening its proposition to support customers in achieving broader resilience of their critical software • The acquisition of Iron Mountain’s Intellectual Property Management (IPM) division significantly grows the US customer base and allows us to support them with a broader set of services Covid-19 action • Continued successful delivery through remote working and maintained a “working together” approach to match our customers’ challenging needs through the impact of local restricted working practices

The opportunity • Financial performance • Dividend • Sound long-term sustainable strategy • Sound corporate governance and stewardship How we listen and engage • CEO and CFO regularly meet investors • Investor roadshows after the full and half year results • Chair meets investors on an annual basis • Open door policy with investors • The AGM (and this year a general meeting to support the IPM acquisition) 2020/21 highlights

• All resolutions (with the exception of the Directors’ Remuneration Report) passed at the 2020 AGM with at least 81% of votes for, with over 70% of the issued share capital voting • Further engagement with investors following the significant vote against the Directors’ Remuneration Report at the 2020 AGM • Consultation with shareholders on a new 2021–2024 Directors’ Remuneration Policy • 100% shareholder vote in favour of IPM acquisition • All Directors attended the AGM and were available to answer shareholder questions • Brokers and financial PR firm presented to the Board • Regular reports to the Board on investors and their feedback

Link to strategy:

Link to strategy:

NCC Group plc — Annual report and accounts for the year ended 31 May 2021

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