Troubleshooting The most common problem with draft beer is temperature. Draft beer is brewed to be stored and served at 38° F.
DIRECT DRAW: COMMON PROBLEMS
REMOTE DRAW: COMMON PROBLEMS
PROBLEM THINGS TO CHECK
POSSIBLE SOLUTION
PROBLEM THINGS TO CHECK
POSSIBLE SOLUTION
BEER FOAMING
BEER FOAMING Check temperature at faucet (38º F); temperature too cold
Adjust glycol bath temperature (29º F to 32º F) Inform customer they need a qualified serviceman to adjust cooler temperature Adjust glycol bath temperature (29º F to 32º F) Inform customer they need a qualified serviceman to adjust cooler temperature Change to mixed gas blender; increase target pressure Inform customer needs qualified serviceman to adjust glycol chiller
Adjust temperature control or call qualified service person
Temperature (38º F)
Check temperature at faucet (38º F); temperature too cold
Kinked beer line
Change beer line
Wrong size beer line (4 to 5 ft. of 3/16")
Check temperature at faucet (38º F); temperature too warm
Change beer line
Adjust CO 2 regulator to brewer’s specification
Applied pressure too high (12 to 15 lbs)
Check temperature at faucet (38º F); temperature too warm Wrong gas (glycol systems usually require a mixed gas blender)
Adjust CO 2 regulator to brewer’s specification
Applied pressure too low (12 to 15 lbs)
Glycol pump functioning (check return line)
Coupler washers bad
Replace coupler washers
Inform customer to contact installer
Faucet washers bad
Replace faucet washers
Gas regulators set wrong
Clean system or call customer’s line cleaning service
System dirty
Coupler washers faulty
Replace coupler washers
Check fittings, clamps, shutoffs and regulators; replace if necessary
CO 2 leaks
Faucet washers faulty
Replace faucet washers
Clean system or call customer’s line cleaning service
System dirty
NO BEER AT FAUCET
Empty CO 2 bottle
Replace with full CO 2 bottle
Power pack is clogged
Clean condenser fins
Regulator shutoff closed
Open shutoff
NO BEER AT FAUCET
Keg empty
Replace with full keg
Empty gas bottle
Replace with full gas bottle
Check ball in coupler stuck Free check ball
Regulator shutoff closed
Open air shutoff
Line/faucet dirty
Clean line/faucet
Keg empty
Replace with full keg
Check ball in coupler stuck
Free check ball
Clean system or call customer’s line cleaning service
Line/faucet dirty
FOB Detector
Reset FOB Detector
EQUIPMENT GUIDE
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