Statement of Policy
TFH equipment is designed and manufactured only for supervised activity. This equipment must not be used unsupervised. It is the supervisor’s responsibility to ensure that the equipment is appropriate for the individual; that it is used safely; and put away when not in use.
Guarantee of Satisfaction
As you know, we’ve always been passionate about helping those involved with the challenges and joys of caring for those with disabilities. All our products are selected with great care to make play and learning opportunities available to everyone. Our reputation for quality is second to none and all TFH products are guaranteed for one year.
Full Year Limited Warranty
All TFH Products are guaranteed against defects in material and workmanship for one full year from date of shipment. Any such defect will be repaired or the product replaced, at our option, upon return to our offices. You must contact us for a return authorization before sending us any equipment on Toll Free 800-467-6222. All equipment will wear with use and no guarantee is made against normal deterioration. We recommend you inspect all weight bearing equipment, fittings and supports to guard against injury. Any alteration of equipment or improper use of equipment will void our warranties.
Technical Support
Technical Support is available for any issues you have with our equipment. Please call 800-467-6222 for more information.
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