Care Volunteer Training

HOW YOU RESPOND AND THE ACTIONS YOU TAKE ARE CRUCIAL Being Told about Abuse

Remember, use the do’s and don’ts to guide you if a child comes to confide in you:

DO

DON'T

Do listen carefully and take it seriously. Do reassure the child appropriately. Do stay calm. Do go at the child’s pace. Do explain what you will do next.

Don’t ask questions. Don’t make comments or judgements. Don’t appear shocked or angry. Don’t rush or stop the child. Don’t promise to keep it a secret. Don’t make promises you can’t keep.

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