London R&R

ROLE SUMMARY Site based role, responsible for day-to-day operation at their development. Including maintenance, health and safety, and solid financial performance .

DEVELOPMENT MANAGER LONDON

REPORTS TO: REGIONAL MANAGER

KPI’s

PROFESSIONAL QUALIFICATIONS

101 – Property Management Excel - Property Management 101 – People Management TPI – Level 3 Qualified within 12/18 months

1. 100% of inspections completed on time 2. 100% Accounts/Budgets issued on time 3. >5% of invoices older than 4 weeks 4. 1.3 Complaints per 1000

INSPECT

PROCURE

MAINTAIN & RECORD 1. Maintain sites to a high standard 2. Proactively communicate 3. Respond promptly to customers 4. Address issues and ensure that works are completed on time 5. Manages all onsite employees

1. Complete monthly site inspections 2. Identify and resolve development issues 3. Complete H&S reports to ensure the property's condition is well-

1. Prepare and maintain a site budget that allows for cost- effective procurement of contractors and services. Ensure cashflow remains positive 2. Ensure that suppliers are paid on time

OPERATING MODEL

1. Manages 150-1000 units 2. Manages 1 Developments 3. Manages 0-20 People

documented and any repairs required are actioned.

KEY RESPONSIBILITIES 1. Complete monthly site inspections 2. Maintain a site budget 3. Maintain site to a high standard 4. Proactively engage with customers/clients and suppliers 5. Manages any onsite employees

COMMUNICATE 1. Proactively engage with customers via effective communication 2. Foster strong relationships and keep all stakeholder inc customers, clients and suppliers well-informed

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