ROLE SUMMARY Alongside their team they are responsible for the day-to-day operations in their designated portfolio. Including maintenance, and financial health of properties on behalf customer and clients
PROPERTY MANAGER LONDON
REPORTS TO: REGIONAL MANAGER
KPI’s
PROFESSIONAL QUALIFICATIONS
101 – Property Management Excel - Property Management 101 – People Management TPI – Level 3 Qualified within 12/18 months
1. 95% of inspections completed on time 2. 100% Accounts/Budgets issued on time 3. >5% of invoices older than 4 weeks 4. 1.3 Complaints per 1000
INSPECT
PROCURE
MAINTAIN & RECORD 1. Maintain sites to a high standard 2. Proactively communicate 3. Respond promptly to customers 4. Address issues and ensure that works are completed on time
1. Complete monthly site inspections 2. Identify and resolve development issues 3. Complete H&S reports to ensure the property's condition is well-
1. Prepare and maintain a site budget that allows for cost- effective procurement of contractors and services. Ensure cashflow remains positive 2. Ensure that suppliers are paid on time
OPERATING MODEL
1. Manages 300-1500 units 2. Manages 8-15 Developments 3. Manages 0-10 People
documented and any repairs required are actioned.
KEY RESPONSIBILITIES 1. Complete monthly site inspections 2. Maintain a site budget 3. Maintain site to a high standard 4. Proactively engage with customers/clients and suppliers
COMMUNICATE 1. Proactively engage with customers via effective communication 2. Foster strong relationships and keep all stakeholder inc customers, clients and suppliers well-informed
Made with FlippingBook Ebook Creator