ROLE SUMMARY They are responsible for the day-to-day operations in their designated development. Including maintenance, financial health of properties and curating social activities on behalf customer and clients.
DEVELOPMENT MANAGER LATER LIVING
REPORTS TO: PROPERTY MANAGER
KPI’s
PROFESSIONAL QUALIFICATIONS
101 – Property Management / TPI Level 2 Excel – Property Management
1. 100% of inspections completed on time (DM09) 2. 100% Scheme compliance (Datastation) 3. 1.3 Complaints per 1000
INSPECT
PROCURE
MAINTAIN & RECORD 1. Maintain sites to a high standard 2. Proactively communicate 3. Respond promptly to
1. Complete monthly site inspections 2. Identify and solve development issues 3. Complete reports to ensure
1. Maintain a site budget that allows for cost-effective procurement of contractors and services. Ensure cashflow remains positive 2. Ensure that suppliers are paid on time
OPERATING MODEL
1. Manages 42 units 2. Manages 1 Development
the property's condition is well-documented and any repairs required are actioned.
customers Address issues and ensure that works are completed on time
KEY RESPONSIBILITIES 1. Complete monthly site inspections 2. Maintain a site budget 3. Maintain sites to a high standard 4. Proactively engage with customers, clients and suppliers
COMMUNICATE 1. Proactively engage with customers via effective communication 2. Foster strong relationships and keep customers/clients well- informed
Made with FlippingBook - Online Brochure Maker