If you’ve visited our office, then you’re likely well aware of the infectiously friendly disposition of Leslie Villa, our receptionist. Leslie is the eyes and ears of the entire firm because she’s there at the forefront of what we do for our clients. It was by rare luck and meaningful happenstance that Leslie came to work for New Frontier. “I found the opportunity to work with Hillary and New Frontier completely by chance,” Leslie says. “I had been waitressing but was looking for more meaningful work to do. Even though I had never worked in a law firm, Hillary gave me the opportunity to show that I care about this kind of work. Helping people through these situations is important to me.” Leslie has a lot of empathy for the clients she assists every day. “I have an uncle who was deported,” she shares. “He’s in La Palma Detention Center, south of Phoenix, and it’s really tough for him. It’s tough for our family, too.” Understanding the stress and emotion that many clients are going through is what makes Leslie so amazing at helping them. “I know how it feels to want nothing Meet leslie villa A receptionist you can rely on
more than to have your family member back. So, I do what I can to help make that happen for others.”
During the COVID-19 crisis, Leslie has often been the only person physically in our office, making sure important documents, payments, and appointments aren’t overlooked. “I didn’t quite know what to expect when I first started the job, and none of us knew what to expect when the COVID-19 outbreak started,” she explains. “But our work is so important that I was ready to continue coming in.” Leslie spends most of her time outside the office with her family. Social distancing means they haven’t been able to venture out as much, so they spend the extra time at home together finding shows on Netflix they can all enjoy. Next time you come in, say hello to Leslie and connect with her about the situation you might be going through, or even bring up your favorite TV shows. No matter what, Leslie is a selfless source of empathy when you need it most.
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