PAYMENT OPTIONS Prepay
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School Checks, Booster Checks, Cashier’s Checks, Certified Checks, and Money Orders accepted. NO PERSONAL CHECKS . Band Shoppe CANNOT accept multiple checks from individual members on group orders. One check or money order will be accepted from each group or organization. A $50.00 service fee will be charged on all returned checks. A returned check on an order will cause the entire order to be pulled from production and placed on hold until payment is resolved. All payments must be received in US funds. Purchase Orders Mailed, faxed, or emailed copy of an Official School or District Purchase Order signed by Superintendent, Principal, or Business Manager is required. Payment Terms are Net 30 Days. We do not process orders from phoned in Purchase Order numbers alone. Orders will be processed when the Purchase Order copy is received. Booster and Organization Purchase Orders will not be accepted along with any other group that is not associated with a state-recognized school or district. Please be sure Purchase Orders include the Purchase Order number, Billing Address, Shipping Address, a List of items you are purchasing including size, color, and gender, the approved amount including shipping and handling charges, and authorized signature. If we need to verify your Purchase Order, manufacturing will begin on the date of verification. Check by Phone To use electronic check processing, you must provide bank routing number, checking account number, and check number used. Credit Card Visa, Master Card, American Express, and Discover are accepted. Cardholders must provide Name, Billing Address, Telephone Number, Card Number, and Expiration Date. Tax Exempt Indiana Residents: If your organization is exempt from paying sales tax, you must include your signed exemption certificate with your order. Without this certificate, we are required by law to charge sales tax (7%) to Indiana Residents. If the exemption certificate is not provided at time of purchase, we are unable to refund any sales tax charged on your order. LIMITED WARRANTY All items purchased from Band Shoppe, a division of Pearison, Inc. are warranted for a period of one (1) year from the date of purchase to be free from manufacturing defects. Band Shoppe will, at its sole option, repair or replace defective goods or refund the purchase price. These rights are in addition to any warranty provided by a third party manufacturer. To exercise your rights under this warranty, contact our Customer Care Department for a Return Authorization Number. You are responsible for return shipping. Exceptasprovidedabove,BandShoppehereby DISCLAIMSALLOTHEREXPRESSOR IMPLIEDWARRANTIES, INCLUDINGTHEWARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BAND SHOPPE SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES that may be suffered as a result of manufacturing defects in, or the use of, goods sold by Band Shoppe. Indiana law governs all purchases from Band Shoppe. Any litigation concerning such purchases must be filed exclusively in Posey County, Indiana within one (1) year after the claim has accrued or be forever barred. BOTH PARTIES WAIVE ANY RIGHT TO TRIAL BY JURY . Any third party manufacturer of goods sold by Band Shoppe give you specific legal rights and you may have other rights which vary from state to state as some states do not allow the exclusion of warranties, incidental or consequential damages, or the limitations of remedies. SAMPLES Samples of many Band Shoppe products are available by calling our professional sales staff. All items requested must be covered by one of our Payment Options (see above). You may inspect samples for up to 15 days. After the samples are returned, your account will be credited. The customer is responsible for return shipping. PRICES School Discounts have been incorporated into catalog prices. Shipping and handling charges are added to all orders. Prices listed in any Band Shoppe catalog or advertisement are subject to change without notice. COLLECTION Checks returned to Band Shoppe due to insufficient funds will be charged $50.00. All invoices with an outstanding balance on accounts for more than 30 days are subject to a 2% per month delinquency fee (24% annually). These terms also apply to non-profit organizations and will be added to statements on a monthly basis. In the event that affirmative action is required on the part of Band Shoppe to collect the amount Band Shoppe will gladly manufacture additional uniforms to match the style of uniforms purchased in a previous order. Additional uniforms will be priced according to the quantity purchased. Additional uniforms will be considered a new order and appropriate manufacturing time and shipping will apply. You may be asked to provide Band Shoppe with a uniform from your previous order for duplication. If so, please send to us promptly to prevent any delays in production of your order. Uniforms cannot be added or cancelled from any custom order once the order has been placed into production. COLOR MATCHING Band Shoppe strives to maintain a standard in colors with all of our merchandise. However, it is scientifically impossible to achieve a perfect color match from one dye lot to another. A slight shade or dye lot difference may be noticeable between orders, different fabrics and under different lighting. For free fabric swatches, contact Band Shoppe Sales Department at 1.800.457.3501. Please be specific when requesting the shade of color you desire (ex: Kelly Green, instead of Green). If the customer does not request or declines fabric swatches, Band Shoppe is not responsible for incorrect color match. owed, the buyer shall pay Band Shoppe all cost of collection including reasonable attorney fees. ADDITION TO PREVIOUS ORDER UNIFORM POLICY
TOLL FREE PHONE 1.800.457.3501 INTERNATIONAL PHONE 1.812.963.8890
CUSTOMER CARE
TOLL FREE PHONE 1.800.457.3501 INTERNATIONAL PHONE 1.812.963.8890 E-MAIL wecare@bandshoppe.com TOLL FREE FAX 1.800.874.3635 INTERNATIONAL FAX 1.812.963.0078 24 hours a day, 7 days a week FAX
Band Shoppe P.O. Box 428 Cynthiana, IN 47612 U.S. MAIL
bandshoppe.com EMAIL sales@bandshoppe.com WEBSTORE
REGULAR BUSINESS HOURS Monday - Friday 8 a.m. - 5 p.m. CST EXTENDED MARCHING SEASON HOURS August 15 th - September 16 th Monday - Friday 7 a.m. - 6 p.m. CST Saturday 8 a.m. - 12 p.m. CST WINTER VACATION SCHEDULE (Manufacturing Only) December 19 th - January 3 rd BUSINESS HOURS
Paper from Responsible Sources. Band Shoppe views the protection of the environment as very important and a business obligation. We proudly state that this catalogue is printed on paper that is Forest Stewardship Council ™ (FSC ® ) certified. It contains fiber from forests that are carefully managed, responsibly harvested and adhere to strict environmental and socioeconomic standards.
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