Developing speaking
In a shop 1
49 Listen to the same customer in the
3
shop a week later. Answer the questions. 1 What is the customer’s problem?
48 Listen to the conversation. Which of the
photos shows the type of shop they are in?
a
2 What does the shop assistant ask her?
3 What does the shop assistant offer her?
4 What does the customer decide to do?
5 How will the shop assistant compensate for the price difference?
b
c
Pronunciation
50 Match the words below which have the same vowel sound. Listen and check. 1 size
4
a blue b my c sort d damaged e funny f grey
2 another 3 choose 4 maybe 5 middle 6 bought
48 Complete the dialogue. Listen and check. Shop assistant: Can I help you? Or are you just (a) ? Samantha: Shop assistant: All of these on this shelf are half price. Do you have a particular (b) or style in mind? Samantha: Well, I’ve got a party this weekend and I’m (c) some sandals to (d) the blue dress I have here. Shop assistant: How about this (e) ? Samantha: Yes, I (f ) , but that heel is way too high for me. Shop assistant: How about these? Samantha: They’re nice. (g) in a size four? Shop assistant: Yes, but the (h) aren’t in the sale, I’m afraid. Would you still like to (i) ? Samantha: Yes. ( j) are they? Shop assistant: They’re £ 39. They’re really (k) and the leather’s top quality. Samantha: They feel a bit tight. Hmm. If I change my mind when I get home, could I return them? Shop assistant: Yes, no problem. You could change I was wondering if these are in the sale.
2
You are in a shop because you want to buy a tablet. Prepare your responses to the shop assistant. A: Hi there, can I help you? B: . A: What type of tablet are you looking for – an iOS® or Android™? B: . A: What storage capacity do you want – we have tablets with 64, 128 or 256 gigabytes of storage. B: . A: What do you think about this model? B: . A: Would you like a screen protector or a case to go with your tablet? B: . A: Great! You can pay at the till over there. B: . A: No problem. Just remember to bring the receipt.
5
Practise your part of the conversation.
6
If possible, record yourself.
them for a different size, or get a full refund. But remember to bring the (l) .
Samantha: . Shop assistant: Perfect. So, if you’d like to come with me to the till … OK, I’ll (m)
Unit 10 89
Made with FlippingBook Publishing Software