Relationships Reporting to: Responsible for:
Director of Estates and Commercial Services
Catalyst Building Manager Maintenance both buildings and grounds
Statutory Compliance / Helpdesk / Car Parking Security, Cleaning, Postal Services, Portering, Catering and Commercial services / Sports and Active Lifestyles
Main Activities 1. Lead and take overall management responsibility for the effective provision of:- • Maintenance of the University’s land and buildings – owned and leased – to support the University’s aims. • Ensuring that the University estate is compliant with statute in relation to Health and Safety in collaboration with the Health and Safety team and supporting the Director in providing advice to the Senior Leadership Team, Executive and the Board of Governors. • Ensuring all aspects of the department’s work are carried out in line with University Health and Safety requirements, statutory obligations and best practice requirements. • Deputise for the Director of Estates and Commercial Services as required and therefore taking responsibility for reporting to the Senior Leadership Team. • Developing and maintaining relationships with internal/external partners; and representing the University for Estates and Commercial Services as required. • Campus security services covering all areas of the estate [including halls of residence], including security patrols, incident management, emergency response, [security advice, police liaison]. • Provision of high quality, student and staff focused cleaning services (including the University’s residential accommodation portfolio) that respond to changing requirements and expectations over time. • Provision of efficient, customer focused post, delivery and courier services • Provision of efficient and effective portering service • Provision of efficient and effective helpdesk providing excellent customer service 2. Provide leadership to all staff within the maintenance, helpdesk and campus facilities teams ensuring that skill and competency levels are appropriate, developed or acquired and the importance of learning and professional development is emphasised.
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