UAL - Senior FM Project Manager

Senior FM Project Manager Candidate Information Pack

Contents

Background

Page 04-05 Page 06-09 Page 10-11 Page 12-14 Page 16-17 Page 18-19

UAL Estates Strategy Overview of Residences

Job Description

Person Specification

The Recruitment Process

Background University of the Arts London (www.arts.ac.uk) is a hotbed of creativity, innovation and invention across the knowledge economy. It draws together six Colleges with international reputations in art, design, fashion, communication and performing arts. The University has a world-class reputation and is made up of 6 equally renowned Colleges, Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is home to a diverse body of 18,000 students from 130 countries. We are proud of our international student and staff community and we are committed to ensuring that the University offers an inclusive and supportive environment for everyone.

Credit: Tony Lall Chopra

University of Arts London UAL offers an extensive range of courses in art, design, fashion, communication

Half the Turner Prize nominees and both winners in 2016 and 2017 were UAL alumni. UAL has produced over half of all Turner Prize winners since its inception in 1984. 36 of the 77 Royal Academicians are UAL alumni, serving or former staff. Over two thirds of the winners of British Designer of the Year are UAL alumni. UAL alumni have taken home the award for the past 3 years running (2015-2017). 14% (20) of the current Royal Designers for Industry are UAL alumni. Over half of the fashion designers that showed at London Fashion Week 2018 are UAL alumni.

and performing arts and is Europe’s largest specialist university for art and design. Our graduates go on to work in and shape the creative industries worldwide. We have launched the careers of many creative and cultural leaders:

Credit: Tony Lall Chopra

UAL Estates Strategy

The University aims to be a place that will challenge, inspire, surprise and stimulate, to be recognised as one of the foremost institutions in the world for learning, practice, research and development in arts, design and communication, and to provide a learning environment in which originality is recognised, difference is respected, and excellence is pursued.

UAL has an incredibly diverse estate spanning Central and Greater London and includes a broad range of property types encompassing academic, teaching, research, commercial, social, hospitality, residential and public realm spaces. The property portfolio is made up of 16 academic sites and 13 student residences hubs with buildings ranging from listed historic buildings to new state of the art facilities. This dynamic and diverse mix in one the world’s leading cities gives an exciting and challenging proposition to the UAL Estates department. The Estates department is currently undertaking an unprecedented estate transformation programme. Following the success of UAL’s relocation of Central Saint Martins as the centrepiece of the King’s Cross regeneration scheme, we are proposing over the next 5-7 years to replace over half of the academic estate with some major developments including two buildings in Stratford and Elephant and Castle totalling circa 70,000 sq m. We will increase our portfolio of owned halls of residences by the addition of at least two halls totalling circa 800 beds and continue to maintain and adapt the remainder of the 170,000 sq m estate to meet the needs of the University for decades to come. To support the Major Capital Projects team in realising these ambitious projects, the Estates Department is now seeking to recruit a Senior Project Manager to lead the mobilisation of the FM workstreams of two major capital projects, initially focused on the Stratford campus for London College of Fashion and subsequently the Elephant & Castle campus for London College of Communication.

Primary interventions up to and beyond 2025 will be:

• The creation of new facilities for London College of Communication, London College of Fashion, Camberwell College of Arts, and University Services; parts of Chelsea College of Art will also be upgraded. • A new Students Residence hall has now been delivered at Camberwell College of Arts and opportunities to build further UAL owned or part owned Halls of Residences are being explored, particularly local to academic premises where viable. Means of shortening tenures and providing lower rental accommodation for students will be pursued and the Pastoral and Social Programme activities in residences will be a core part of service delivery. • The creation of a sustainable estate will enable the University to position itself as an influencer in this area for decades to come. The design of new premises will incorporate low energy sustainable operational concepts. • The Facilities Management Services to the Colleges and University Services are tailored to suit the evolving development and rationalisation of the estate. The Services Team maintains the estate ensuring compliance with safety standards. Maintenance is proportionate to the condition and predicted tenure of each building. • In operating, maintaining, rationalising and developing the estate the Student Experience and working environments for staff are of paramount importance. Through effective engagement with end users their needs and priorities are embedded in the strategy. • New facilities will be future proofed for the digital world and appropriate for multi- functional usage for multiple stakeholders. Through research and innovation UAL will strive for world class sustainable facilities.

Central Saint Martins ER

Key to locations Central Saint Martins KX – Kings Cross ER – Elthorne Road BH – Back Hill London College of Fashion JPS – John Prince’s Street

Sketch House

Cordwainers Court

LG – Lime Grove GL – Golden Lane CR – Curtain Road MS – Mare Street UAL

Central Saint Martins KX

London College of Fashion MS

Will Wyatt Court

Hoxton

Central Saint Martins BH

London College of Fashion CR

LCF 03 London College of Fashion GL

Costume Store

AS – Accommodation Services Office CO – High Holborn/Central Offices

UAL AS

London College of Fashion JPS

UAL CO

Don Gratton House

Key to tube lines

London College of Fashion LG

Jubilee Northern Bakerloo Central Circle District Hammersmith Metropolitan Victoria Piccadilly London Overground Waterloo & City DLR First Capital Tramlink

London College of Communication

Chelsea College of Arts

Highline Building

Bernard Myers House

Camberwell College of Arts

Brooke Hall

The Glassyard Building

Camberwell Campus

Furzedown Student Village

Wimbledon College of Arts

Job Description (1)

Job title: Senior Project Manager Accountable to: Head of Campus Services, UAL Estates Contract length: Permanent Hours per week: 35 (type in hours per week & FTE) Weeks per year: F/T (35 hours per week) Service: Estates Location: Kings Cross office with travel to other sites

Dotted line to Project Director, Major Capital Projects

Who are we? UAL is a world Top 6 university for art and design according to the QS World University Rankings® and Europe’s largest specialist university for art and design. One of UAL’s key goals is to provide an inspirational environment. This strategic ambition requires the University to have a world-class physical environment and underlying infrastructure that support our students and staff in their academic ambitions and increases our engagement with our wider communities. We will do this by delivering sustainable new environments, with an emphasis on delivering new academic buildings wherever existing facilities are not consistent with our ambitions. This strategic ambition is being realised with capital investment across the 170,000 sqm estate across 16 locations. Significant projects include new and enhanced academic buildings for London College of Communication, London College of Fashion, Wimbledon College of Arts and Camberwell College of Arts. We are also developing our portfolio of UAL owned halls of residence. This major transformational change is exciting and challenging and the role is pivotal in ensuring the University has robust financial measures in place to anticipate and manage risks and ensure value for money. Purpose of Role University of the Arts London (UAL) is undergoing a once in a generation University of the Arts London (UAL) is undergoing a once in a generation rationalisation and redevelopment of its estate. This major capital programme involves the development of new campuses for two of its world-renowned arts and design colleges. The first phase of this exciting programme, a £200million state-of-the-art campus for London College of Fashion on the Olympic Park in Stratford, is currently under construction and will open its doors to students in 2023. The second part of the programme will see an equally ambitious new building developed at Elephant and Castle for London College of Communication. Initially focused on the Stratford project, the Project Manager (FM) role will form an important part of the major projects delivery team and will lead in the planning and execution of all Facilities Management Workstreams. The post holder will be

11 2

required to work closely with UAL and College stakeholders ensure a joined up approach to building operational readiness and relocation management, ensuring that the building is safe, legal, fully operational and ready to occupy by our staff and students in September 2023. Following successful occupation of the building at Stratford, it is anticipated that the post holder will then focus on the delivery of the same for the Elephant and Castle project. This is an exciting opportunity to work for one of the world foremost specialist educators in the field of arts and design, and to be part of a small in-house team responsible for the delivery of truly world class new buildings.

Duties and Responsibilities OPERATIONAL READINESS

• To ensure Operational Readiness of all FM building services Strategy, working in close collaboration with the FM Team, Health & Safety, FM Contractors and Stratford Delivery Team. • To lead on the consultation and work with the Estates Department, LCF senior stakeholders to ensure that any critical service design workstreams are undertaken and agreed to feed in to and enable the development of building service strategies and procedures, identifying gaps and adding them to scope where necessary. • To lead on the development and implementation of the FM service strategies and procedures relating to the safe and efficient operation, management and maintenance of the new building including (but not limited to):

• Security; • Cleaning;

• Building Maintenance; • Statutory Compliance; • Deliveries & Post; • Fire & Evacuation; • Waste Management • and Helpdesk.

• To lead in the development and production of a BIM (Building Information Management) implementation plan including identification of software solutions to enable UAL to make the most of the opportunity presented by BIM Level 2, enabling the Estates Team to optimise building maintenance processes and reduce cost in operation. This will include collaborating with the BIM Consultant, FM, Project and FM contractor colleagues as well as construction PMs/Partners/Design Team.

12 3

Job Description (2)

RELOCATION PLANNING AND PREPARATION • To lead on the planning and implementation of a phased de-cluttering strategy for the 6 existing College sites to ensure that no unnecessary or unwanted items are brought to the new building or are left in the existing building. • To Plan and implement a decommissioning strategy for each building and execute this strategy at the point that the buildings are unoccupied. • Work in close consultation with the Project Delivery Team, FF&E + Occupation Senior Project Manager, Relocation Specialists and key stakeholders to plan and manage the physical relocation from six sites to the new building at Stratford. PROJECT MANAGEMENT • To perform a pro-active leadership role, working collaboratively to foster high morale, innovation, cooperation and an ethos of high quality service delivery. • To lead and be responsible for all FM workstreams from design into service in consultation with the Project Delivery Team, Head of Campus Services, Hard FM Manager, FM Contractors and key UAL and College stakeholders. • Work with the above to develop a detailed plan of work and programmes for all FF&E and Occupation workstreams. • Plan, coordinate and facilitate meetings and workshops ensuring that information and requirements are captured and key outputs are delivered in accordance with the programme. • To undertake procurement of, and manage external consultants, contractors and suppliers, ensuring that value for money is obtained and that all procurement is carried out in accordance with UAL financial and procurement policies. • To develop a clear and concise stakeholder and communications plan to ensure stakeholders are aware of key dates and requirements for input/engagement. • Identify and manage risk throughout all workstreams, inputting into the project risk register and escalating where necessary. • To prepare and submit regular reports on progress against programme, budget and briefing objectives. • Ensure that all service workstreams are compliant with agreed environmental and sustainability policies and procedures.

11 4

CONSTRUCTION & SYSTEMS HANDOVER READINESS • Work with the site construction PMs to integrate UAL and LCF (in particular the FM, H&S, Security, IT and other key delivery staff) into the final building commissioning, handover and acceptance of building systems. • Work with site construction PMs to integrate UAL and LCF into the official contract defects and non-compliances process. SYSTEMS & BUILDING FAMILIARISATION & TRAINING • To consult and work with site construction PMs to integrate UAL and LCF into building systems training process (particularly FM, the FM Contractor, Security, AV/IT, H&S etc). • Implement a building familiarisation strategy (including training sessions and inductions for incoming site staff) and working with key stakeholders, project manage the delivery of this building familiarisation training/induction plan to ensure that building operators and users can arrive at the new site confident in the safe and efficient use, maintenance and operation thereof. POST-CONSTRUCTION • To lead on the development of a defects strategy post occupation to ensure all defects are recorded and rectified. • To Lead the latent defects management process until they have decreased to an agreed point to enable handover to the Hard FM Manager. • To Manage all contractors returning to site to undertake defects rectification. POST-OCCUPATION • Develop and implement a plan for post-occupation building related support (utilising Soft Landings methodology where appropriate) including dedicated FM helpdesk.

12 5

Job Description (3)

OTHER • To perform such duties consistent with your role as may from time to time be assigned to you anywhere within the University. • To undertake health and safety duties and responsibilities appropriate to the role. • To work in accordance with the University’s Equal Opportunities Policy and the Staff Charter, promoting equality and diversity in your work. • To personally contribute towards reducing the university’s impact on the environment and support actions associated with the UAL Sustainability Manifesto (2016 – 2022). • To undertake continuous personal and professional development, and to support it for any staff you manage through effective use of the University’s Planning, Review and Appraisal scheme and staff development opportunities. • To make full use of all information and communication technologies in adherence to data protection policies to meet the requirements of the role and to promote organisational effectiveness. • To conduct all financial matters associated with the role in accordance with the University’s policies and procedures, as laid down in the Financial Regulations.

Key Working Relationships – Including but not limited to: • Programme/Project Director. • Head of Campus Services. • Hard FM Manager. • FM Contractor. • LCF Operations Lead. • Construction Project Managers;

• Key UAL and College Stakeholders inc UAL & College IT; Library Services, Catering Services, Facilities Management; Health & Safety; Director of Sustainability.

Specific Management Responsibilities • Budgets Delegated budgets (To be agreed). • Staff Management of multiple external contractors and consultants. • Other (e.g. accommodation; equipment).

11 4

125

Person Specification

• Job Title: Senior FM Project Manager

Knowledge and Experience • Degree or equivalent in relevant subject. • Thorough and comprehensive relevant post qualification experience at a senior level in the development of FM services. • Experience of working with multiple stakeholders across construction and client teams to successfully deliver and operationalise the hard and soft FM service strategies of a large scale, complex new building. • Experience of managing and collaborating with complex and diverse stakeholders. • Experience of financial management. • Experience of Higher Education Capital Development. • Membership of relevant professional body. • Some knowledge of public procurement processes (OJEU) and new forms of building procurement methods. Demonstrable experience of: • Contract Administration & FM work stream Project Management. • Developing and implementing building operational and maintenance service strategies and procedures in a large scale environment. • Implementing a building BIM strategy and knowledge of BIM in building operation. • Soft Landings methodology for the occupation and into operation of a large scale new building. • Knowledge of the following areas: • CDM Regulations. • Health & Safety Legislation. • British & European Standards/ codes of practice.

• Procurement and Handover procedures. • Building related Statutory Compliance. An understanding of liability and contract law.

116

• Previous experience of budget planning and financial control. • Experience of using project programming using Microsoft Project. • An understanding of building systems and building systems interfaces. i.e., BMS, SPOG, lighting & Ventilation control, Fire alarms, Intruder alarms, CAFM Communication • Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way. • Able to analyse and present complex data in the most appropriate format.

Initiative and Problem Solving • Ability to use initiative and creativity to address problems that are difficult to resolve.

Leadership • Ability to motivate and lead a project team. Able to influence and work collaboratively across a broad spectrum of stakeholders.

Teamwork and motivation • Willingness and ability to work as part of a team.

Planning and Organising Resources • Ability to manage FM projects. Evidence of focus, drive and self-motivation in order to deliver required projects outcomes. • Ability to work under pressure, to plan and organise a busy workload with conflicting deadlines. Decision Making • Ability to work on own initiative, take independent decisions and to provide advice and input to others.

Liaison and Networking • Ability to exchange information effectively and to build and maintain relationships with internal and external contacts.

Circumstances • Able to work flexible hours when required and sufficiently able to access all parts of a construction site.

1207

The Recruitment Process

For a confidential conversation please contact our advisor Michael Hewlett (michael.hewlett@mrgpeople.co.uk) at MRG on 0203 962 9900 or 07972579938.

Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering statement (of not more than 2 pages).

Applications should be sent to michael.hewlett@mrgpeople.co.uk

The closing date for applications is Sunday 5th December.

The Management Recruitment Group

51 Eastcheap, Billingsgate, London EC3M 1JP Tel: 020 3962 9900 www.mrgpeople.co.uk

Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19

Made with FlippingBook Learn more on our blog