TZL 1342

COVID-19 IMPACT AEC INDUSTRY OUTLOOK & RESPONSE TO COVID-19 PANDEMIC

4/16/2020

This document contains data gathered by voluntary respondents to a survey administered by Zweig Group since 3/12/20. Updates to these results will be provided as necessary to account for the fluidity of this situation. Please contact research@zweiggroup.com for further information. is document contains dat gathered by voluntary respondents to a survey administered by Zweig Group. This version of the report was run on April 16, 2020 with 207 respondents. Click here to view the full report, or contact research@zweiggroup.com for further information.

IMPACT ON TRAVEL POLICIES

% 

Business travel is to be conducted on a case-by-case basis All business travel has been suspended No impact Voluntary business travel has been suspended Business travel is limited to or prohibited from certain locations Other

39% 32% 11%

7% 6% 4%

BUDGET DECREASE PERCENTAGE

IMPACT ON BUDGET

% 

Median Mean

My firm is considering changes to the 2020 budget No changes have been made to my firm's 2020 budget and none are currently planned My firm has altered the 2020 budget due to COVID-19

55% 32%

20%

11% 21%

13%

REVENUE DECREASE PERCENTAGE

IMPACT ON REVENUE

% 

20%

Median Mean

17%

The impacts of COVID-19 will likely cause a decrease in my firm's revenue by this percentage compared to the previous year COVID-19 will not likely impact my firm's revenue in any way COVID-19 will likely cause my firm's revenue to increase

70%

10%

28% 2%

IMPACT ON EDUCATIONAL EVENTS & TRAINING

% 

Employees at my firm are not allowed to attend business conferences and trainings My firm supports employees individual decisions to not attend events or trainings but has not issued a change to formal policy

41% 26% 14% 12% 7%

Business conferences and trainings are approved on a case-by-case basis No changes have occurred to my firm's policy on educational events and trainings Other

IMPACT ON CLIENT ENTERTAINMENT & NETWORKING %  My firm supports the decision of employees to refrain from public networking but has not issued a formal policy My firm has mandated that employees refrain from entertaining clients in social public settings (restaurants/bars/events) No change Other My firm is considering asking employees to refrain from entertaining clients in social public settings (r stau ants/bars/events)

40% 39%

JAMIE CLAIRE KISER, from page 1 mitigate the damage raised. And the response is so consistent: “What can an interior designer do to solve a global pandemic?” Or “I’m just a business developer, what can I do when it’s really hard to develop business?” If I may offer an alternative construct: if you define yourself by your profession, redefine yourself as a leader, as a mentor, as a teacher, as a thinker. If you can channel your talents and your energies into something, you will realize that your profession is not the same as your purpose, and when that moment hits, physical distance is no impediment. My final feeling: gumption. We will get through this. Make the decisions today that you are prepared to be held accountable for decades from now (shall we start with hoarding toilet paper?). JAMIE CLAIRE KISER is managing principal and director of advisory services at Zweig Group. Contact her at jkiser@zweiggroup.com. allow only certain employees to telecommute currently. My firm allows for any employees to telecommute at any %  47% 16% 15%

1200 North College Ave. Fayetteville, AR 72703 Chad Clinehens | Publisher cclinehens@zweiggroup.com Sara Parkman | Senior Editor & Designer sparkman@zweiggroup.com Liisa Andreassen | Correspondent landreassen@zweiggroup.com 13% 5% 3% Email: info@zweiggroup.com Online: thezweigletter.com Twitter: twitter.com/zweigletter Facebook: facebook.com/thezweigletter Published continuously since 1992 by Zweig Group, Fayetteville, Arkansas, USA. ISSN 1068-1310. Lower Quartile Median Mean Upper Quartile Tel: 800-466-6275 Fax: 800-842-1560 Issued weekly (48 issues/year); free electronic subscription at thezweigletter.com/subscribe © Copyright 2020, Zweig Group. All rights reserved. 1/1 83% 72% 99%

WHAT PERCENTAGE OF YOUR FIRM's WORKFORCE CAN EFFECTIVELY WORK FROM HOME?

IMPACT ON TELECOMMUTING & WORKING REMOTELY COVID-19 has changed my firm's policy on telecommuting to allow any employee to telecommute at any time. COVID-19 has changed my firm's policy on telecommuting to time and has not changed its policies in response to COVID-19. My firm allows for telecommuting for certain employees and has not changed its policies in response to COVID-19. My firm does not allow for telecommuting and has not changed its policies in response to OVID-19.

0% 20% 40% 60% 80% 100%

50%

14%

A MESSAGE FROM ZWEIG GROUP’S PRINCIPALS Click here (or visit youtu.be/TwGbB-X8tc4) to view a message from Zweig Group’s principals, Chad Clinehens and Jamie Claire Kiser. 8%

THE ZWEIG LETTER APRIL 27, 2020, ISSUE 1342

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