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turn mitigate the risk of employers facing penalties. AI systems can also raise alerts on suspicious activities that may indicate non-compliance. Support for payroll queries In addition to their primary duties, payroll professionals are also usually tasked with answering payroll-related questions from colleagues. This may result in additional pressure and stress being put on payroll professionals and may hinder them from completing tasks. However, with the introduction of AI, this may soon become a thing of the past. Internal AI chatbots have been implemented in multiple companies to act as a guide for employees and to provide answers to common questions. In turning to payroll, AI-powered chatbots can provide employees with answers to typical payroll questions such as ‘How much pay will I receive for overtime?’ AI chatbots may also be provided with employee payroll data to answer more specific queries, such as ‘Why is this deduction being made from my remuneration?’
to payment in lieu of any accrued but unused annual leave upon termination. Compliance AI has also moved beyond automation and is now being deployed in much more complex aspects of payroll. A key example can be found in the use of AI in compliance. Payroll professionals are tasked with having to ensure that employee remuneration complies with relevant regulations for each jurisdiction. For example, payroll professionals working onshore in the UAE must ensure that employees are paid their wages through the UAE’s Wage Protection System (WPS). This can prove to be a significant challenge for multinational companies, which have hundreds of employees working across several different jurisdictions. Failing to comply with relevant regulations may result in employers facing fines and penalties, and in some cases being prevented from issuing new work permits. This is where AI comes in. AI has been used to automatically update payroll systems with the relevant jurisdiction’s laws and regulations, which may in “AI has also moved beyond automation and is now being deployed in much more complex aspects of payroll.”
“Internal AI chatbots have been implemented in
multiple companies to act as a guide for employees and to provide answers to common questions.”
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