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ISSUE 6
toward safeguarding sensitive payroll information, aligning with international regulations and maintaining customer trust. Payroll providers must stay vigilant in the rapidly evolving data privacy landscape, ensuring that legal requirements and customer expectations are met. Payroll providers can ensure their data management practices are secure, compliant, and aligned with best practices globally by focusing on minimisation and retention. “Data breaches are becoming an all-too-common threat in today’s digital economy. Our guidance helps payroll providers implement robust data security measures, ensuring that sensitive payroll information is protected throughout its lifecycle,” Matthew Prouse, President DSPANZ.
A decision tree can assist in this process by providing a structured framework where payroll data is automatically deleted based on pre-set rules linked to legal retention requirements or customer contracts. However, given the complexity of different record-keeping requirements worldwide, automated data deletion may be more complicated than helpful. Payroll providers should be wary about the potential downfalls when using automated tools. Overcoming Data Deletion Challenges Despite best efforts, there can be technical and operational challenges when implementing data deletion processes. For instance, historical data might be spread across multiple systems or records. In cases where deleting data is complex, anonymising the data is an option. By removing personal identifiers, payroll providers can retain valuable insights for business analysis without privacy risks. However, clear procedures should be in place to ensure full compliance with privacy laws and customer expectations. Conclusion: Minimising Risks, Maximising Trust For global payroll providers, data minimisation and retention are crucial for compliance, reducing risks and improving operational efficiency. Implementing best practices around collecting, retaining, and securely deleting data is a step
Author: Maggie Leese
Maggie Leese is the Public Relations and Policy Manager at DSPANZ . She is key in advocating
for policy outcomes that align with the best interests of Digital Service Providers and the government to support a digital ecosystem. Maggie engages with regulatory bodies, government agencies and industry stakeholders to promote technology- driven solutions and shape forward- looking policies for the sector.
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