Learn more about our achievements last year.
We empower families and individuals of all ages with disabilities to reach their
fullest potential. We achieve this by providing high-quality individualized services and opportunities that foster independence, community inclusion, and advocacy.
FY22 ANNUAL REPORT
THE ARC OF THE SOUTH SHORE IS THE HEART OF THE SOUTH SHORE
Dear Friends, Since 1951, The Arc of the South Shore has diligently worked to provide the highest quality services and advocacy for children and adults with intellectual and developmental disabilities, including Autism. Over the past seven decades, MESSAGE FROM THE CEO
SATISFACTION SURVEYS At The Arc, we are committed to providing programs and services that satisfy the wants and needs of our participants, their families, and our employees. Annually, we measure satisfaction through surveys across each of our programs and among staff. For FY22, 596 participants/families and staff responded to our surveys.
We received a 99% satisfaction rate from participants
The Arc has helped over 100,000 individuals with disabilities live their best lives in their community. Together, we will continue to create an inclusive society that will provide an improved quality of life for the individuals we serve as well as gratifying employment opportunities for the staff who support them. Through our advocacy work, The Arc promotes inclusion and creates tangible changes in our communities and the lives of people with disabilities. We are embarking on an exciting three-year strategic plan that focuses on five pillars: 1. Employee Culture of Excellence: To enhance and elevate our organization culture and workforce development to be an employer of choice 2. Information Technology: To develop a solid infrastructure that supports and maintains a high-functioning organization via technology-based solutions 3. Diversity in Leadership: To provide a greater depth and breadth of experience and perspective that will allow us to better relate to the communities we serve 4. Donor/Board Development and Corporate Volunteerism: To build a development plan that expands our footprint in the community, improves agency recognition, and advances board membership and fundraising 5. Understanding our Value Proposition: To support and maintain quality, effective programs and services that support our mission and advance a dynamic workforce that sustains growth We stand shoulder to shoulder with the valiant founders, parents, board members past and present as well as the countless friends of The Arc who have brought this organization to where it is today! Continue to achieve with us as we pave a progressive path toward the future. Thank you for your support, Abigail Parrilla
94% of employees said that their jobs allow them to make a difference in
We received an 80% satisfaction rate from employees
the lives of people with disabilities
DIVERSITY, EQUITY, AND INCLUSION At The Arc, we promote diversity, equity, and inclusion (DEI) across all of our programs and organizational practices. In FY22, we: Implemented our new DEI policy Completed a new strategic plan Hired a DEI consultant and held virtual town hall meetings for staff Completed CLAS training with our Board Completed implicit bias training with staff Created a staff diversity committee that meets monthly Added a DEI section to our employee newsletter Added Juneteenth as an agency recognized holiday, and more
Tanya Duncan, Chief Human Resources Officer, with Caroline
Kautsire, author of What Kind of Girl? as
part of our DEI Speakers Series
Chief Executive Officer
In January 2022, we completed a $500,000 renovation of our group home in Braintree. We made health, safety, and aesthetic updates that allowed us to better meet the needs of the home’s five residents.
FOCUS ON CONTINUOUS IMPROVEMENTS Thank you to the Massachusetts Charitable Mechanic Association and George Washington Toma TV & Appliance for their generous support of our Pathways to Possibility kitchen renovation. Funding allowed us to update the existing kitchen, improving
safety, accessibility, functionality, and workflow. Now participants are able to enjoy weekly cooking classes.
In the fall of 2021, we replaced the wheelchair ramp at our residential group home in Rockland with funding from The Agnes M. Lindsay Trust and The Home Depot Foundation. “The ramp looks amazing! The residents were so excited. Getting the wheelchairs on and off has been so much easier. The residents are safe and able to be more independent. It’s been a game changer.” Karen, Residential Supports staff member
Senator Patrick O’Connor presenting Daryl with an official citation from
the Senate at her retirement party.
DARYL ANN COOK-IVAN RETIRES After more than 15 years leading The Arc, Executive Director Daryl Ann Cook-Ivan retired in July 2022. We thank her for her dedicated service to people with disabilities and wish her safe travels during retirement. Thank you, Daryl!
FY22 BY THE NUMBERS
PATHWAYS TO POSSIBILITIES: SERVED 37
TOTAL INDIVIDUALS SERVED IN FY22: 4,562 ADULT FOSTER CARE: SERVED 80 Received 3-year CARF accreditation Completed successful MassHealth audit AUTISM RESOURCE CENTER: SERVED 2,107
Received 2-year DDS licensure and certification earning 100% of licensure standards and 98% of certification standards Participants published their own book through a collaboration with Student Treasures Publishing Company PERSONAL CARE MANAGEMENT: SERVED 1,208 Hired an administrative assistant to improve program tracking and increase referrals Successfully adapted to MassHealth and ICO care plan changes RESIDENTIAL SUPPORTS: SERVED 51 Received 2-year DDS licensure and certification earning 100% of both licensure and certification standards Opened a new residential group home in Braintree and renovated home in Weymouth
Offered free financial and estate planning to families as part of the Autism Journey Series Awarded funding to establish online training for signature yoga program
DAY HABILITATION: SERVED 24
Received 3-year CARF accreditation Awarded private grants to enhance the lives of participants by offering art/music therapy, fitness and cooking classes, gym memberships, vocational skills training, and more
FIRST EARLY INTERVENTION: SERVED 1,055
Increased diversity and secured grant funding to provide interpreters for families with limited English proficiency
ORGANIZATION:
Dispersed $1 million in ARPA funds directly to employees in the form of permanent salary increases, three bonuses, a 403b match as well as stipends for caregivers
9TH ANNUAL SUMMER SOIREE On Tuesday, June 21, 2022, we held our 9th Annual Summer Soiree hosted by Billy Costa of KISS 108. Located under a magnificent tent on the shores of Webb State Park, this event brought together local businesses, community leaders, restaurants, and spirit providers, but most importantly, the individuals and families that we have supported for the past 71 years. It featured gourmet food from Abby Park and Novara, Fasano’s Catering, Fratelli’s Bakery, Oro, Precinct 10, Montillio’s, Cabot Cheese, Burton’s Grille, Legal Seafood, and Grille 151 as well as spirits from the Boston Beer Company, Boston Harbor Distilleries, Tito’s, and the Latitude Beverage Company. There was live music by The Joneses and unique auction and raffle items. For the first time, we also featured a VIP Chef Reception. This event drew more than 250 guests, and together we raised $180,000 to support our mission to empower people with disabilities.
1ST ANNUAL HOLIDAY FESTIVAL On Sunday, December 12, 2021, we held our 1st Annual Holiday Festival Featuring Winter Sleigh Rides at Webb State Park . This unique community event benefited 400 individuals from across the South Shore and raised $13,600 to support our mission. It featured horse-drawn sleigh rides, live music, pictures with Santa, arts and crafts projects, and refreshments. The event allowed participants to share in the holiday spirit, socialize with peers, enjoy live music, express their creativity, and interact with animals. It added to the cultural vitality of the region while fostering greater inclusion for people with disabilities.
PARTICIPANTS PUBLISH A BOOK Individuals in the Pathways to Possibilities program collaborated with Student Treasures Publishing Company to publish their own book at no cost. Each individual worked with staff to create a story ranging from autobiographical pieces to fictional stories with personal photos or artwork. The book gave participants an opportunity to share part of what makes them special with the world. At our Pathways program, anything is possible.
FINALIST IN THE 2022 ARC TANK COMPETITION In April 2022, we were a finalist in The Arc Tank competition, which funds innovative and creative ideas that change the way that disability services
are provided. Although we did not win the competition, we received a grant from the James Charitable Gift Fund to implement our program. We will be developing an online
NEW HEALTHY LIVING PROGRAM FOR ADULTS Our new Health Matters Initiative is a comprehensive healthy living program that improves the physical, mental, and emotional health of adults in our day programs. With grant funding from the Alexion Charitable Foundation and United Way of Greater Plymouth County, we offered 127 health- focused events including dance fitness and adaptive yoga classes, nutritional support and cooking classes, gardening sessions, targeted therapies such as art and music, and community outings in FY22. In addition, throughout the year five individuals, including Rosie (pictured), worked out at the South Shore YMCA twice a week.
plug-and-play model to replicate the magic of our Sensational Story Time Yoga program at libraries and community settings across the state and beyond. This program
is offered in partnership with the Little Bee Yoga Company and combines story time with sensory kits and yoga to offer a hands-on educational experience for children with Autism.
x
AGENCY BEHAVIOR TREND
700 600 500 400 300 200 100 0
FY17
FY18
FY19
FY20
FY21
FY22
BEHAVIOR
DANGEROUS
POSITIVE BEHAVIORAL SUPPORTS Positive Behavioral Supports (PBS) is a framework used to increase individuals’ quality of life and decrease problem behaviors by teaching them new skills and making changes in their environment. The goal is to support individuals in growing to their maximum potential. Our PBS motto is: Be safe. Be respectful. Be responsible. Be the best you can be!
In FY22, the agency saw a return to in-person services, and it was a challenge for many of our participants to adjust to their new routines and expectations. As a result, we saw a small increase in reported behaviors in some programs. Overall, we have seen an enormous downward trend in negative behaviors. We had a reported 603 behaviors in FY16 compared to 129 in FY22 and 356 dangerous behaviors in FY16 compared to 68 in FY22. This year we also hired a full-time board-certified behavior analyst to support our adult day programs as well as added a family member of one of our individuals to the PBS Leadership Team.
FY22 REVENUE AND EXPENSES
x
REVENUE AND SUPPORT
$2,795 $18,777 $62,442
Other Revenue Commercial Products and Services In-Kind Contributions Grants and Contributions Program Service Fees TOTAL
$817,883
$13,557,582
$14,459,479
0 $2M $4M $6M
$8M $10M
$12M
$14M
x
EXPENSES
Employment Services Family Supports Fundraising Pathways to Possibilities Personal Care Management Day Habilitation Management and General
$127,277 $142,196
$415,520
$677,987
$778,521
$904,902
$1,727,100 $1,777,865
Adult Foster Care Early Intervention Residential Services Total
$1,981,332
$5,634,955
$14,167,655
0
$1M
$2M
$3M
$4M
$5M
$6M
$14M
PREMIER GIFTS of $100,000+
GIFTS of $20,000-$99,999
JAMES CHARITABLE GIFT FUND MASSACHUSETTS CHARITABLE MECHANIC ASSOCIATION TOWLE HOUSEHOLD
THE FLATLEY FOUNDATION
The Arc relies on the generosity of local businesses, organizations, foundations, and individuals to strengthen our programming, develop new initiatives, and ensure the highest quality care for those we serve. Together, we will empower families and individuals of all ages with disabilities to reach their fullest potential. Thank you for your support.
GIFTS of $10,000-$19,999
ALEXION CHARITABLE FOUNDATION ANONYMOUS DOUG FLUTIE JR. FOUNDATION FOR AUTISM
EASTERN BANK FOUNDATION EDWIN PHILLIPS FOUNDATION
ELECTRO SWITCH CORP. GRACE E. BROOKS TRUST MELWOOD HORTICULTURAL TRAINING CENTER, INC. PILGRIM BANK FOUNDATION PINEAU HOUSEHOLD ROESSNER FAMILY FOUNDATION
FY22 DONATIONS
Goldman Household Gomez-Fuller and Fuller, Jr. Household Good Brothers Dodge, Inc. Goodhue & Family Household Goscinak Household Graczyk Household Granite United Way Grassey Household Gregory Household Grimm and Shadd Household Grundy Household
McKenzie Household McNeil Household Mergardt Household Merritt Household Mettler Joyce and Joyce Household Molitor Household Molloy Household Moody Household Moran Household Mullen Household Murphy Household Nault Household Nault Household Nelson Household North Weymouth Civic Association Ofuokwu Household O’Hanley Household O’Keefe Household Oliva Millonig Household O’Malley Household O’Riordan Household
Gifts $5,000- $9,999 Agnes M. Lindsay Trust Birmingham Foundation Blue Cross Blue Shield of Massachusetts Foundation Fidelity Charitable Gift Fund McReynolds Household Rizzo Household Speranza Household The Agnes M Lindsay Trust Weymouth Rotary Club #6685 Wojcik Household Gifts $1,000-$4,999 Agostino Household Anodyne Medical Services Arbella Insurance Foundation Inc. Bailey Household Bailey’s Team for Autism Barnes Household Bean Household Cabot Risk Strategies LLC Cahn Household Carnuccio Household Century Bank Coastal Heritage Bank Cohn Reznick LLP
Gifts $500- $999 Alukonis Household Atlantic Pratt Oil Co., Inc. Back Yard Living, LLC Belyea Household Braintree Rug Company, Inc. Bycoff Household City of Boston Credit Union Crimmins Household DaCosta Household Deane Household D’Onofrio Household Duncan MacKellar Insurance Agency Dunn-Catalane Household
Bohn Household Bolton Household Boudrot Household Braintree Rotary Foundation
Breach Household Breen Household Brett Household Brett Household Briggs Household Bright Funds Brodsky Household Brookins Household Brown Household Brown Household Bulger Household
Guan Household Hajjar Household Hales Household Hall Household
Harling Household Harring Household Harrington Household
Burgin Platner and Company LLC Burke Distributing Corporation Burke Household Bythrow Household Canina Household Capano Household Carolan, M.D and Carolan Household Cascino Durcan Household
Eastern Retail Properties Falconi Ratti Household Fallon Household Fernwood Investment Management, LLC Gallagher Household Gallant Household Griffin Household Guiney Household Hauman Household Henry Household Kirkiles & Associates Le Bel Household Link Household MacPherson Household
Hatch Household Hayes Household
Heather Guerriero Dans Henderson Household Hill Household Holmes Household Hood Household Hoover Household Horan, Jr. Household Hoyt, Jr. Household Hughes Household Jackson Household Jacobs Household Jesse Household Jones Household Jones Household Kellem Household Kelley Household Kelly Household Kenny Household Kerr Household Knights of Columbus
Pacetti Household Paolucci Household Parker Household Parker, Jr. and White Household
Casna Household Cepeda Household Chen Household Chesna Household Chevalier Household Chris Fleser Chu Household Cioffi Household Clements Household
Pasqualone Household Paul J. Rogan Co., Inc.
Conway Household Crothers Household Dailey Household Doherty Household Donovan Household Dooley Household Dorothy Mathewson
Pelose Household Pereira Household Pereira Household Plante Household Polio Household Quincy Rotary Club R.E. Lyons & Son Household
Clerico Household Collari Household Colleary Household Collins Household Connor Household Connors Household Cook and Bosworth Household
Martin Household McKean Household McPhee Household Mello Household Murphy Hesse Toomey and Lehane LLP NECCS, INC. dba System4 of Boston Northern Oak Landscape Inc. Gough Household Pierce Household Pinkham Household Planned Lifetime Assistance Network of Massachusetts & Rhode Island, Inc. Plumbers & Gasfitters Local Union #12 Rizzo Household Rockland Trust Company
East Coast Telecom Solutions Evan Henry Foundation for Autism
Regan Household Regan Household Reilly Household Richard Household Ridge Household Riley Household Robbins Household Roche Household Rodriquez Household Rolo Household Runkal Household Sadlon Household Santon Household Scapicchio Household Sceery Household Setterland Household Shadduck Household Shari Goscinak Shtylla Household Sida Household Simmons Household Skulley Household Smith Household Smock Household Solomon Household
Falconi Companies Falconi Household
Falconi Schmidt Household Frye Blume & Carloni Inc. George Washington Toma TV & Appliance, Inc. Gustafson Household Healey Household Home Depot Foundation Ivan and Cook-Ivan Household Kaufman Household Kevin P. Martin & Associates Martin Household Massachusetts State Council Knights of Columbus McCarthy Household McCusker-Gill, Inc. McDonald Household Mullen Household Murphy Household Neumeier Household Optum Palli. and Hospice, Inc. (United Healthcare) Plante Household Point32Health
Braintree Council 1462
Cook Household Cook Household Coscia Household Cottell Household Coulter Household Craig Household
Knott Household Kode Household Kou Household Kulesza Household Lambe Household Lanord Household LaRosa Household Lathrop Household Lavoie Household LeBlanc Household Leone Household Levin Household Liedtka Household Lin Household Linden Household Linden Household Lothrop Household Lovett Household Luciano Household Luo Household
Croke, MD Household Cummings Household Daly Household Deane and Soukaras Household
Demasi Household Detwiler Household DiMaggio Household DiBona Household Dillon Household DiMatteo Household DiPesa & Company, CPA Donovan Household Dooley Household Dove Household Dransfield Household
Smith Household Sorgi Household Spurr Household Starkweather & Shepley Sunrise Erectors Inc. The Arc of Greater Houston
Walker Household Wilcox Household
Stern Household Stern Household Swain Household Sweeney III Household Teamsters Local Union No. 653 Tobin Household Tose and Davis Household
MacDonald Household MacDowell Household MacKinnon Family Household Maguire Household
Ducar Household D’Urso Household Egan Household
Prevett Household Prosper Solutions RSM US LLP Sullivan Household
Gifts $1- $499 Abington Bank Abramson Household Aequitas Investment Advisors, LLC Allison Household Aloisi Household Ananian and Currie Household Anonymous Aube Household
Eisenhauer Household Eisenhaure Household Endres Household Erickson Household Evans Household Faby Household Fallon Household Farrag Household Farrell Household Federico Household Ferrante Household Fiedler Household Flanders Household Fleser Household Frabotta Household Gallagher Household Gambill Household George Household Ghosh-Roy Household Glennon Household
Maher Household Mahon Household Malone Household Martin Household Martin Household Martins Household Masciulli Household Mass Early Intervention Consortium, Inc. Mattaliano Household McAuliffe Household McCabe Household McCarthy Household McCarthy Household McClelland Household McCrea Household McCullough Household
Sullivan Tire and Auto Service The Benevity Community Impact Fund Toma Household Town of Marshfield Turco Household United Way of Greater Plymouth County, Inc. United Way of MA Bay & Merrimack Valley W/S/M Hingham Properties LLC Walker and Walker, Esq. Household Weymouth Cultural Council
Umbro Household Vachon Household
Valutkevich Household Vittorioso Household Wadland Household
Babbitt Household Bailey Household Bailey Household Banker Household Barbara DeVico Barber Household Beisel Household Benjamin Schineller
Wahl Household Walsh Household Walsh Household
Wei Household West Household Wong-Wu and Wong Household
Wrenn Household Young Household Zeytoonian Household
Berlo Household Biela Household Birmingham Household
McGue Household McKay Household
Our mission is to empower families and individuals of all ages with disabilities to reach their fullest potential. We achieve this by providing high quality individualized services and opportunities that foster independence, community inclusion, and advocacy. Our programming supports and empowers individuals throughout their lifespan and includes: Adult Foster Care Autism Resource Center Day Habilitation
Since 1951, The Arc of the South Shore has helped over 100,000 individuals with intellectual and developmental disabilities, including Autism, live their best lives and achieve high-quality outcomes. We are a family oriented, community-based non-profit based in Hingham, MA and offer information, referrals, and a range of community programs.
First Early Intervention Pathways to Possibilities
Personal Care Management Residential Supports Services
We ensure that people with disabilities live healthy, safe, independent, and empowered lives.
Visit: ArcSouthShore.org Email: Info@ArcSouthShore.org Call: 781-335-3023 The Arc of the South Shore is the Heart of the South Shore
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