Future of eReferrals — faster, safer, smarter eReferrals to Outpatient Services Are LIVE at NSLHD! GPs can now refer patients to 95% of all NSLHD outpatient services via eReferrals, using the HealthLink platform. This marks a major step forward in modernising our referral processes – with the transition to all GP referrals to outpatient services via eReferrals by June 30, 2025. What Does This Mean for Outpatient Services? All outpatient departments and clinics must now ensure they are fully prepared to receive and manage referrals via the HealthLink eReferral platform. The following actions are essential to support this transition: Learn more on the NSLHD eReferral Intranet
Task
Action Required
Manage Incoming eReferrals
Ensure your team is actively reviewing and processing eReferrals via the HealthLink platform. Confirm that all relevant staff have platform access and logins. If your clinic is not yet registered with HealthLink, contact us at nslhd- ereferral@health.nsw.gov.au for assistance. Update all referral communications to clearly state that referrals must be submitted via HealthLink. Use generic email auto-replies from clinic email inboxes. eReferral team can help set you up with his. For training, troubleshooting, or help navigating the platform, reach out to nslhd- ereferral@health.nsw.gov.au . If a paper, fax, or email referral is received, log it using the Paper Referral Tracker so our team can follow up with the GP or practice and support their transition.
Clinic Registration
Communicate with Referrers and Patients
Training & Support
Handling Paper Referrals
World Hand Hygiene Day World Hand Hygiene Day falls on the 5th May every year. Ryde Hospital kicked off the 2025 NSLHD initiatives with Putt Putt in the Hospital Foyer Many staff, patients and visitors joined in the fun which included guidance on the correct hand hygiene technique using hospital approved alcohol based hand rub (ABHR). The event was sponsored by SC Johnson who are the suppliers of CUTAN ABHR used throughout Ryde Hospital.
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