2019 August Associate Insights Newsletter - Final





NTG Hickory Grand Opening

Aloha Day

New Faces

Associates on the Move

Transportation Insight and Nolan Transportation Group (NTG) celebrated the opening of NTG Hickory on August 1. After the NTG team raised its colors on the Hickory Corporate Campus, associates from the sister companies commemorated the occasion with a Friday afternoon ice cream social. Hawaiian shirts and Udderly Delicious ice cream helped light the fuse on the weekend, while NTG Hickory fans the flames of the exciting new partnership between Transportation Insight and Nolan Transportation Group. Look for more events celebrating the grand opening of NTG Hickory during the weeks ahead.

In the Community

Upcoming Events








Kyle Underwood: Client Solutions Director - Client Solutions Kyle was born and raised in Fayetteville, AR , before attending Baylor University where he completed his B.B.A in Supply Chain Management with a minor in Information Systems. He earned an MBA from the University of North Texas with a focus in logistics. Kyle and his wife have two sons, a 2-year-old and a 4-month-old. They also share a dog and a cat. Kyle enjoys golfing, fishing, hunting and learning new things! Kyle has traveled to Europe twice and loves seeing new places. Melanie Burns: Client Solutions Director - Client Solutions Melanie has a wonderful family, and it is her greatest joy. She and her husband, Jeremy , have two daughters, Oliva, 3, and Peyton, 8. Melanie and her husband attended Auburn University where she earned her degree in Marketing. As evidenced by the family dog’s name, Weagle, they are all Auburn Fans. She enjoys running and yoga and tries to do a few races a year because she loves the competition and the feeling of accomplishment. Originally from Fairhope, AL, Melanie studied abroad in Spain during college, and she has enjoyed traveling to a handful of major U.S. cities as well as, Spain, France, Italy, Japan, Mexico and Jamaica. Elizabeth Runkle: Talent Specialist – Organizational Development Elizabeth is originally from upstate New York. She is a graduate of Albany School of Public Health with a Master of Public Health with a concentration in Health Policy and Management. She’s worked in the staffing industry almost four years. She has two dogs, an English Bulldog and a Black Lab/German Shepard mix. Elizabeth enjoys being outdoors, crafting and taking on DIY projects. Don Battista: Client Solutions Director - Client Solutions Don holds a bachelor’s degree from the University of Akron, and he completed his Executive Education at Case Western Reserve University Weatherhead School of Management. He possesses extensive domestic and international experience in sales, business development and strategy. Don and his wife Wendi have three grown sons. He enjoys spending time with his family and his dogs. Don has traveled to 45 states and 32 countries, and his hobbies include gardening, golf and snow skiing. He is a fanatic for Cleveland sports teams, especially the Cleveland Browns (which has been painful for the past 20 years). Gerald Brannon: Client Solutions Director - Client Solutions Gerald grew up in central North Carolina and graduated from N.C. A&T State University with a degree in Mechanical Engineering. He began his career in Finance and spent the past 11 years in Business Development with UPS. Gerald currently lives in High Point, NC, with his two daughters, Morgan and Logan , and his son , Peyton. In his free time, he enjoys golfing, running, biking and traveling with his family. Mark Iorillo: Client Solutions Director - Client Solutions Mark grew up in central Connecticut and graduated from Assumption College. He began his sales career at ADP, Ryder Transportation, and Donlen Corporation. Mark currently lives in Plainville, CT, with his wife, Caitlin, and their two dogs, Thor and Zeus. In his free time, he enjoys golfing, spending time at the barn with their horse and traveling to Martha’s Vineyard. Mark Wyrosdick: Senior Business Intelligence Analyst - Information Technology Mark comes to us as a former contractor on the Insight Freight Project. He works closely with the IT Development and Processing Services teams identifying and writing user requirements for the new system. Prior to working on Insight Freight, he worked on several U.S. Government transportation systems. He has over 20 years of transportation and logistics experience and served in locations around the world as a member of the U.S. Air Force. His hobbies include art, marksmanship and toy collecting. Mark and his wife live near Tampa, FL, and they have three children and two grandchildren. Chase Heafner: Truckload Pricing Analyst - Truckload Procurement Chase is a recent graduate from Florida State University where he obtained his Master of Science in Financial Mathematics. He earned his Bachelor of Science in Mathematics from Garner-Webb University. Chase’s hobbies include outdoor activities such as rafting, running, and sports such as baseball, football and basketball. He also enjoys volunteer work, engaging in community service projects through his church and mission trips to Costa Rica and Arizona. A resident of Lincolnton, NC, he has traveled to many places including Paris, London, Maui, Cancun and others.



Craig Greenwood: Development Operations Associate – Information Technology - Parcel Craig enjoys playing music on multiple instruments, gardening and ponds. He earned his MBA in E-Commerce from University of Phoenix and has previously worked for Health Catalyst, Overstock.com and eBay.

John Dominguez: Solutions Engineer – Solutions Engineering John joins Transportation Insight after 30+ years at UPS where his experience in Supply Chain and Logistics spanned across Europe, Asia, Canada and North America. Born in Mercedes, TX, and raised in Michigan, he graduated with an Industrial Engineering degree from Western Michigan University. He values family and is extremely close with his parents, sister and nephew. John enjoys spending his free time traveling, trying new restaurants and music venues. He is also a big movie buff but an even bigger Dallas Cowboys fan. Kevin Rich: Senior Analyst – Professional Services Kevin grew up in Kentucky and has lived in Canton, GA, for the past 19 years. Kevin and his wife Lesa have been married for 31 years! They share two daughters : Darby who r esides in Jacksonville, FL, just received her master’s degree from Mississippi State University, and Dixie who will be a senior at Georgia Tech this Fall. Kevin received his B.B.A and MBA from the University of Kentucky and retired from UPS in 2017 after 34 years in Marketing, Sales and Revenue Management in 2017. Kevin is also an avid college basketball fan. Rocky Reid: Corporate Account Manager - Client Services Rocky is the father of two children, a 14-year-old son and a 13-year-old daughter. He graduated from University of North Carolina-Charlotte in 2000. Rocky’s hobbies include kayaking, fishing and golf. Outside of work, Rocky serves as the Director of Women’s Basketball for Team Hickory Basketball Club and coaches a seventh-grade basketball team. Jessica Ohar – Outsourced Execution, Operations Planner Since joining TI in June 2018, Jessica has excelled as an Operations Specialist and has consistently been a top performer on the Charter team. She is a great team player who has demonstrated strong leadership skills. Taking on more responsibilities in her new role, Jessica will be the main Outsourced Execution point of contact for Alpha Technologies and Enersys. Jennifer Clark – Corporate Account Manager, Client Services Jennifer had the desire to go back to college after raising her family and graduated from Central Piedmont Community College in May 2019. She has more than 13 years of logistics industry experience, including the past six years she has spent with the Transportation Insight team. Jennifer brings a solid understanding of transportation management and a well-rounded business acumen to the Corporate Account Management team. Cheryl Kirby – Operations Specialist, Outsourced Execution Cheryl has shown an ability to learn and adapt very quickly within Outsourced Execution. She also has the drive and determination to succeed in the fast-paced world of truckload planning, while at the same time she provid es excellent customer service by tracking and tracing shipments with timely and accurate responses back to our clients. ASSOCIATES ON THE MOVE


Transportation Insight’s Associate Internal Career Page details numerous opportunities for growth throughout the organization’s North American locations. For more information, please contact Chrissy Sherrill at csherrill@t-insight.com .



Backpack Drive

Thanks to the generosity of Transportation Insight associates, the Hickory Service in Action 2019 Backpack Drive was a great success. School supplies and monetary donations provided by Transportation Insight associates and our supporters allowed us to fill 150 backpacks. Of those, 75 will go to area elementary school students. Students attending middle school or high school will receive 75 backpacks, and remaining supplies will be donated to the Catawba County Foster Care program. Following this year’s generous donations, the Transportation Insight team answered the call again to help pack the backpacks. To those who contributed donations or volunteered your time and efforts, Service in Action extends its gratitude. Your assistance allows us to help meet significant needs that exist in our community. Thank you.

If you would like to be a part of Service in Action, please go to www.serviceinaction.org to learn how you can volunteer.



Thursday, August 29 Catawba Country Club Newton, NC

2019 Swing into Action Charity Golf Tournament

Registration 11 a . m . Lunch 11:30 a . m . Shotgun Start 1 p . m .

Ready to Register Your Team? See

$75 per player $300 per team

Peter Rhyne, Bryan Rueger or JD Moore

Join your colleagues for a fun day on the links - and help a great cause! Register today!

If you would like to be a part of Service in Action, please go to www.serviceinaction.org to learn how you can volunteer.



TI Wellness Fair and Community Resource Expo

Wednesday, August 7 | 11 a.m. – 1:30 p.m. Grandfather Training Room, Café Rushmore and Patio

Make plans to attend the TI Wellness Fair and Community Resource Expo! Join us to visit a variety of wellness vendors in Grandfather Training Room and Café Rushmore. They will provide information, samples and healthy eats offered by Active Edge Nutrition. Representatives from a wide variety of Hickory’s community partners will also attend. Stop by and learn more about their mission and how you can get involved. One of our community partners, Resource Warehouse, is collecting donations. Clean out your garage, basement and closets, pack up your vehicle and bring it to the Hickory campus. They accept almost everything: • Home décor • Furniture • Household items • Tools • Paper goods and plastic utensils • Bottled water • Anything you want to get rid of!

Resource Warehouse is a creative reuse facility and it is the social enterprise for Safe Harbor. It provides job training and experience for women of Safe Harbor and supports the organization’s program expenses with a revenue stream. For more information visit www.resourcewharehouse.org or www.safeharbor.org .

Safe Harbor Anchoring Lives Through Christ



Join Our Educational Webinar!

Tuesday, Aug. 27 | 2-3 p.m. Invite your clients and contacts to our upcoming webinar spotlighting Transportation Insight’s United Sourcing Alliance, a solution offering that regularly achieves double-digit savings in clients’ indirect spend categories. Many organizations have up to 40% of their expenses tied up in Indirect Spend, and this webinar presented by our Director of Sourcing Solutions Gene Smith will detail a four-step process that best-in- class enterprises employ to improve expense management in this area. Coordinated in conjunction with Client Services and Client Development, this webinar is part of a Marketing campaign that emails webinar invitations to clients and prospects throughout August. Provided alongside deliverables highlighting United Sourcing Alliance and engineered to digitally track engagement, this content marketing campaign positions Gene and Transportation Insight as thought leaders in sourcing and procurement.

Associates can join this educational webinar by registering here. Please invite your clients and prospects to the August 27 webinar using this registration link.

Parcel Forum 2019

Dallas, TX, Oct. 28-30 Transportation Insight’s Parcel Experts are delivering insider perspectives on the latest trends in small package shipping during Parcel Forum 19. Transportation Insight Vice

President of Parcel Operations Todd Benge presents his insider insight on next year’s parcel carrier rates. Senior Parcel

Operations Consultant Bernie Reeb, a 30-year parcel industry veteran, offers additional perspective on broader impacts of this year’s General Rate Increases during their presentation Wednesday, Oct. 30. Invite your clients and prospects to join Transportation Insight at Parcel Forum with our exclusive link for discounted registration rates (Code: VIP). Visit the Parcel Forum event page to learn more or schedule a client/prospect consultation with our Parcel Experts. Todd Benge



Jinnita L. Perkins Emily G. Howlett Kimberly M. Wright Thomas S. Perdue Tiffany N. Leiting Christopher B. Rubio Mary M. Burritt

8/2 8/3 8/4 8/5 8/5 8/6 8/6 8/7 8/8 8/8 8/9

Nancy Davidson 8/11 George W. Schergen III 8/12 Jamie H. Travis 8/12 Lauren B. Austin 8/13 Amanda B. Welborn 8/13 Melvin Durfey 8/16 Cara Redding 8/16 Colby R. Johnson 8/17 Adrian McCaslin 8/17 Angela Bates 8/19 Thomas Drewes 8/23

Justin A. Martin

8/23 8/24 8/29 8/29 8/29 8/29 8/29 8/30 8/31 8/31

Sandra Lail

Patricia K. Fawcett Leslie D. Howard Darryl M. Milbourn

Karson Nielson

Paul Posta

John Collins

Rebecca Klutz Carla Bowers William Kraus

Harold Demarest Ryan C. Snedegar

Aaron Arivett


Cindy M. Graves Erin K. Rasmus Helen L. Costner Thomas Martin Daniel N. Hodge Jeremy Young Justin M. Batt Lucius R. Jacob Alycia B. Abee April M. Nolan Cheryl J. Center

8 years 7 years 7 years 7 years 6 years 5 years 5 years 5 years 4 years 4 years 3 years

Mark A. Heckenliable Sandra L. Olsen Scott J. Deffke Stacey M. Fox Amy L. Kohout Ethan J. Houser Cole A. Dulin Hilary E. Julian Kiersten Hoover Lisa B. McRorie Amanda B. Welborn

3 years 3 years 3 years 3 years 2 years 2 years 2 years

Gene Smith Karin L. Lyons Lexia A. Roth Amy S. Wilcox Monica L. Bolton

20 years 17 years 15 years 13 years

13 years Patricia R. Schongar 13 years Sandra Chandler-Niemann 12 years Christina Wilcox 11 years Shawn Emery 11 years Melvin Durfey 10 years Shawna Wilson 10 years

1 year 1 year 1 year 1 year


Published monthly by Transportation Insight’s Organizational Development team in collaboration with Corporate Marketing, Associate Insights is designed to promote a greater sense of community among all associates by providing updates on our people, our departments and our company.

Jodee Fulton, HR Administration (ext. 5234) Kelly Mitchell, HR (ext. 5281) JD Moore, Talent Acquisition/Development (ext. 5094) Bryan Rueger, Talent Development (ext. 5237) Elizabeth Runkle, Talent Specialist (ext. 2813) Chrissy Sherrill, HR/Talent (ext. 5238) Josh Walker, OD Management (ext. 5230)

310 Main Avenue Way SE | Hickory, North Carolina 28602 | 877.226.9950 | www.transportationinsight.com

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