Ireland's Plumbing & Heating Issue 124 Feb-Mar

NEWS

NEW DIGITAL RESOURCE OFFERED TO IRISH PLUMBING MANUFACTURERS & MERCHANTS

NEWRY FIRM LAUNCHES NEW WEBSITE TO LINK PLUMBERS AND CUSTOMERS

A new website has been launched to match customers with reliable plumbers, qualified plumbers, and Gas Safe- registered engineers in Newry city and the surrounding Newry and Mourne area. Created by Newry Plumber & Boiler Service, the new platform aims to bridge the gap between consumers and trusted professionals, offering a seamless way to connect with experts in boiler service, boiler repairs and property maintenance. Whether homeowners are dealing with leaks, low water pressure, or need assistance with plumbing systems, it ensures quick access to experienced plumbers and heating engineers. Tyler Shields, Managing Director of Newry Plumber & Boiler Service, said, “We are thrilled to introduce a platform that simplifies the process of finding skilled plumbers and boiler engineers in the local area.

Technical support for the ETIM data standard is now available to manufacturers, wholesalers and

merchants operating in Ireland’s plumbing, electrotechnical, building materials and HVAC sectors. The Republic of Ireland officially joined the internationally-recognised data model for the standardisation and classification of technical product data on January 1. In recognition of Ireland joining ETIM International, ETIM UK is changing its name to ETIM UK and Ireland Limited, a partnership between the Electrical Distributors’ Association and the Builders Merchants Federation (BMF). Companies adopting the standard can exchange product data with greater ease along their supply chains in multiple languages, improving efficiency and reducing errors. John Newcomb, CEO at BMF, said, “With an established and growing membership in Ireland, the BMF is committed to supporting them with services that support their business ambitions - and digitalisation will be essential to their future success. “I am, therefore, delighted that they, along with others operating in the building materials, electrotechnical, HVAC and plumbing sectors in Ireland can now benefit from support and advice on the ETIM data standard.” www.etim-uk-and-ie.org

“Our goal is to connect consumers with Gas Safe-registered professionals who can handle any plumbing work or property maintenance efficiently, ensuring their homes remain safe and comfortable.” A user-friendly design allows customers to quickly search for plumbers, access detailed profiles of available tradespeople and book services for common jobs. www.newryplumbersboilers.co.uk

PLUMBERS AMONG KEY USERS OF FINANCIAL OMBUDSMAN SERVICE

A free and easy-to-use dispute resolution agency is highlighting its services for small businesses in Northern Ireland after plumbers were identified as key users among 4,800 cases in an eight-month period. Figures from the Financial Ombudsman Service, covering April to November 2024, highlight challenges faced by small firms including traders such as plumbers and electricians. Fraud and scams remain the most common issue raised by businesses, generating more than 1,000 complaints over the eight-month period, with just under half related to scams in which people use an online bank transfer to inadvertently pass

money to a fraudster. Other common complaints included financial provider’s poor administration and customer service, as well as insurers declining commercial motor and property insurance claims. For example, a sole trader complained to the Service after his insurer reduced the value of his van theft claim, claiming misrepresentation it was personally owned when it belonged to his business. The Ombudsman concluded the sole trader was legally indistinguishable from his business and directed the insurer to pay the full claim amount. www.financial-ombudsman.org.uk

John Newcomb, CEO at the Builders Merchants Federation.

PLUMBEX BELFAST : REGISTER TO ATTEND AT WWW.BEPEX.IE

82 | PLUMBING & HEATING MAGAZINE

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