Issue 2| 2022 Purelab Insights Quarterly Newsletter - EN

Our Standards of Excellence

In the face of global risks, we roll up our sleeves and meet daily obstacles with creativity and bravery. Purelab provides the highest level of compassionate clinical care.

Operational Excellence

Operational excellence at Pure Lab is driven by each member of the organization, and their objective is to excel in the quality of the service, optimizing the resources available, driving efficiencies, and meeting patient and customer needs, critical to quality requirements. Continuous improvement is a philosophy that is critical to growing organizations, as the performance of any organization in the present will change over time and thus it is important to have stable processes and drive efficiencies.

Our KPIs

Processes of all functions are governed and monitored by the Operations Excellence Department, which also works on building the strategy for the organization by working with various teams and under the guidance of the leadership. Purelab teams have implemented various continuous improvements projects by consolidating tests to drive efficiencies and improve cost per test, quality control is standardized across all the labs at Purelab. Lean six sigma principles are used to manage projects and realise the efficiencies. Value stream mapping helps to improve the workflow and this principle is followed to make our processes lean.

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