Professional December 2020 - January 2021

in Payroll, Pensions & Reward PROFESSI NAL

Also available online at payrollpensionsandreward.org.uk

Contents

December 2020 - January 2021

THIS ISSUE’S FEATURE TOPIC IS CUSTOMER AND CLIENT FULFILMENT

24 Customer and client fulfilment

by Jerome Smail

Features

12

16

18

The (payroll) nightmare before Christmas by Lora Murphy

CJRS receives twelfth hour reprieve by Samantha Mann

Mental health support by Harriet Calver

22

27

20

Get ready for changes to off-payroll working rules by HMRC

Aggregation of earnings by Peter Minchinton

Labour market strategy by CIPP policy and research

| Professional in Payroll, Pensions and Reward | December 2020 - January 2021 | Issue 66 2

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