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SCHOOL OF MANAGEMENT MSc ADVANCED HEALTH AND CARE MANAGEMENT YEARBOOK 2023
Dear Graduates,
It is with great pride that I extend my warmest congratulations to all of you on this special occasion. As we open the pages of this yearbook, we are reminded of the incredible journey you have embarked upon over the past two years and the remarkable achievements you have attained during your time on the MSc Advanced Health and Care Management programme at Swansea University. As you turn the pages and reflect on the moments captured within, remember the challenges you overcame, the knowledge you gained, and the friendships you forged along the way. Your experience has prepared you to lead and innovate in the ever-evolving landscape of health and social care and to make a lasting impact on the well-being of individuals and communities. I’ve had the privilege of witnessing your growth, your enthusiasm, and your boundless potential. I have no doubt that each of you will continue to excel in your careers, driving positive change and shaping the future of health and care management. As you continue to develop, know that you have our full support and the collective pride of the entire faculty and staff behind you. Your success is a testament to your hard work and determination. Congratulations once again, graduates of the MSc Advanced Health and Care Management. May your journey continue to be filled with success, fulfilment, and the knowledge that you are making a profound difference in the world.
With warmest regards,
DR RODERICK THOMAS Programme Director MSc Advanced Health and Care Management
Huge congratulations for being the first people to complete this course! I’m looking forward to seeing the changes that will happen as you take action on what you have learnt and hopefully to be collaborating with many of you in future.
SIWAN MENEZ Pennaeth Gwerth mewn Iechyd Head of Value in Health Llywodraeth Cymru – Welsh Government
ABOUT THE SCHOOL OF MANAGEMENT
The School of Management at Swansea University is a UK top provider of Management, Accounting and Finance and Economic education. Providing a range of undergraduate and postgraduate degrees, as well as collaborative opportunities, our strong links with industry and professional accrediting bodies are reflected in our innovative teaching and pioneering research, ensuring a great start to the future career of our students, staff and partners. Sitting within the impressive Bay Campus, just a stone’s throw away from its neighbouring beach and half a mile from the M4 corridor; the School of Management is home to over 150 staff and over 2000 students. Boasting world- class facilities with an impressive communal Atrium, teaching rooms, meeting rooms and PC Labs has meant that students have access to an outstanding learning environment. We have an excellent track record of producing some of the country’s most successful graduates and that, teamed with its vibrant, forward-thinking staff, state-of-the-art facilities and close links with industry, makes it a truly unique place to study.
The School of Management understands the importance of staying ahead of the curve and continually learning. They offer a wide range of additional educational opportunities to help you develop in your professional career, including; management development, leadership skills, and marketing qualifications. The School is in the Top140 in the world for Business and Management (QS World Rankings 2023 ) and is Top160 in the world for Hospitality and Tourism Management (QS World Rankings 2023) . We have been awarded a Bronze Athena SWAN Charter award for its commitment to promoting gender equality in the latest review round by Advance HE and in the Top 25 in the UK for Research Quality (Complete University Guide 2024) .
To find out more about the School of Management visit: swansea.ac.uk/som
ABOUT THE INTENSIVE LEARNING ACADEMIES
The School of Management is proud to be home to two of the four Intensive Learning Academies (ILA): the Innovation in Health and Social Care Academy and the Value-Based Health and Care Academy. The ILAs play a crucial role in supporting the professional capability and system leadership across Wales, ensuring readiness to meet the challenges for health and social care systems today and tomorrow. The Innovation in Health and Social Care Academy supports leaders, senior managers and future leaders, equipping them with the skills to drive innovation across health, social care, and the third sector. The Value-Based Health and Care Academy is a world-class teaching and research hub, developing knowledge and insight in how to develop and engage with Value-Based Health and Care (VBHC) systems and services. It is designed to facilitate the successful adoption of VBHC principles across organisations, including Health Systems, Social Care, the Third Sector and the Life- Sciences Industries, and to support through consultancy service. MSc ADVANCED HEALTH AND CARE MANAGEMENT The MSc Advanced Health and Care Management programme offers a unique and dynamic educational experience, encompassing two distinct yet interrelated pathways: Innovation and Transformation, and Value-Based. With a commitment to excellence in healthcare leadership, this MSc equips students with the knowledge, skills, and insights needed to navigate the complex and ever-evolving landscape of health and care management and transformation. Whether you chose the Innovation and Transformation pathway, focusing on driving change and innovation within healthcare organisations, or the Value-Based pathway, emphasizing the delivery of high-quality, out come focused measured care, you are now equipped to be leaders in health and social care. Your time in this programme has fostered critical thinking, strategic leadership, and a profound understanding of the challenges and opportunities in modern health and care and culminates with an impactful research project.
OUR CLASS OF 2023 PART TIME STUDENTS
GARETH DAVIES
INNOVATION TECHNOLOGIST, TRITECH INSTITUTE HYWEL DDA UNIVERSITY HEALTH BOARD
BIO My current role involves developing and evaluating new technologies for use in the NHS. The course has given me the tools to effectively manage projects, as well as helped me to understand the importance of innovation and value in health care, and how to build these into projects that I am working on. I have thoroughly enjoyed my time returning to Swansea University. It has been an invigorating experience to learn alongside colleagues with different backgrounds and life experiences, and it has been a pleasure to be taught by top class academics with a wealth of knowledge and experience to share.
RESEARCH IMPACT My research project investigated the culture towards innovation in my local health board where I work. Culture is an important organisational factor and determinant of innovation that is often overlooked. The project highlighted some of the key areas where the culture in the health board could be hindering innovation and also made several suggestions to help develop the culture in the organisation to its desired future state.
GARETH REES
STRATEGIC INNOVATIONS PROGRAMME LEAD AT DELTA WELLBEING & INNOVATION AND BUSINESS LEAD AT PENTRE AWEL
BIO After a career in industry specialising in the health sector with several international companies including Siemens and Samsung, I joined Delta Wellbeing in 2020 and lead on innovation and digital projects. The course has been great for learning new skills and techniques in innovation, as well as learning the theories of health and care management and their application. The MSc has also been a great place for meeting other people working in health and social care and the support and friendship of my fellow students has played a huge part in making it such an enjoyable experience.
RESEARCH IMPACT I studied the enablers and inhibitors of the successful implementation of digital health and care service provision. I chose the research subject because it is a challenge that I come up against in my work everyday - new technology often fails to be implemented or fails to move beyond the pilot stage and I wanted to understand why. The impact on my work was almost immediate - the literature review element provided excellent context of the challenges both in Wales and internationally and gave me a much greater appreciation of the level of implementation to date. The research provided excellent insight into the views of people working in health and social care, both in terms of technology acceptance and how they believe challenges can be overcome.
REBECCA JELLEY
SENIOR PROJECT MANAGER SWANSEA BAY UNIVERSITY HEALTH BOARD
BIO I have recently joined Swansea Bay University Health Board as the Secondary Care electronic Prescribing and Medicines Administration (ePMA) Senior Project Manager. My career in the NHS began three years ago, when I joined the Cwm Taf Morgannwg University Health Board Covid-19 testing team. I seized the opportunity to complete the MSc course to develop my management skills, practices and expand my knowledge of the health and care environment. My experience of the course has been challenging yet rewarding, I have built relationships with key contacts across public services in Wales and it has resulted in various successful career progression opportunities.
RESEARCH IMPACT Digital health and care services and the provision of healthcare is a complex and multifaceted environment. This became ever more apparent during my time at Digital Health and Care Wales (DHCW), as an Assistant Project Manager, working on the National electronic Prescribing and Medicines Administration (ePMA) programme. There, I was exposed to the current processes of planning, implementing and the adoption of digital systems in Secondary Care settings across the NHS, which are challenging and often slow to progress. My research has resulted in the establishment of a new framework called the DAFFS (Digital Adoption Framework for Secondary care services) model. It is the first holistic model of its kind in health and care that can be generalised to other countries, sectors, and services. The model is used to identify and understand the enabling and inhibiting factors that influence the successful implementation and adoption of a new digital system or services.
JULIA WILKINSON
CSG MANAGER PRIMARY AND COMMUNITY SERVICES
BIO The course had supported me to engage in my role in a different way. I manage community services which also includes community hospitals where the focus on Value- Based services is paramount. Many of the services I mange are focused on frailty which demands an innovative approach that constantly demands a focus on ‘what matters’ to the patient.
RESEARCH IMPACT Whilst my research topic was quite niche, it brought tremendous insight not only to the organisation that I work within but the national objective of delivering integrated pathways of community care. I chose to model health, social care and integrated services through metaphor and used these images to provide insight into the current context of integration and plans for the future. What my research revealed was the consistency of metaphorical descriptions and it then used a framework of understanding which analyses organizational characteristics through eight metaphorical models.
CAROL HAAKE
REGISTERED REABLEMENT MANAGER, VALE COMMUNITY RESOURCE SERVICE VALE OF GLAMORGAN COUNCIL
BIO I am the Registered Reablement Manager at Vale Community Resource Service. I have worked in health and social care for over 30 years and have a passion for providing person-centred services and focussing on service improvement. I have thoroughly enjoyed the course over the last 2 years. The experience has been both challenging and rewarding and has enhanced my knowledge, academic skills, and provided practical tools to support innovation in the sector. The work-based project gave the opportunity for me to put everything I have learnt into practice by implementing digital care planning in the workplace to improve the efficiency of the service and improving outcomes for citizens.
RESEARCH IMPACT The research looked at the enablers and inhibitors of introducing digital care planning in social care/integrated settings. Resources in health and social care are under constant pressure. Digital change is being explored and exploited to enable services to deliver more effective and efficient care. Existing research has helped to understand the barriers and enablers to implementing digital change and the reasons why innovations fail to be adopted and spread, mostly focussed on secondary care in the NHS. A case study was carried out in a community resource (integrated) service in South Wales where digital care planning was being implemented. Perceptual questionnaires were used from a representative sample of the team to test a conceptual model developed from the existing literature. Semi-structured interviews were carried out with subject experts from two other organisations who were implementing digital care planning in social care/integrated care to explore whether the findings could be generalised. The result of the study challenges the assumptions in current literature about people being resistant to digital change and the impact of digital literacy as these were not found to be significant factors. This research found the importance of leadership and early engagement with the team to shape the vision, see the perceived benefits and create tension for change were key enablers along with timely training, pacing the change and ensuring good feedback loops during the implementation. The main findings were that attention to the human factors of change when implementing digital change were key to its success in social care/integrated care. The conceptual model held up well under scrutiny and has been further developed and adapted as a result of this study. It is hoped that the conceptual model will be used in the future, so further research can be undertaken in this area to support successful digital transformation in social/integrated care.
LAURA LLOYD DAVIES
CLUSTER DEVELOPMENT MANAGER HYWEL DDA UNIVERSITY HEALTH BOARD
BIO I have worked in Primary Care for several years and am currently the Cluster Development Manager at Hywel Dda University Development delivering the Accelerated Cluster Development programme. I am driven by my personal interest in developing change in our healthcare systems and in the Health Board’s strategic direction. Through my current role and this opportunity to study, I understand the key challenges facing Primary Care, both locally and nationally and am eager to progress. The MSc has been an invaluable opportunity to meet colleagues from around the country, learn new skills and broaden my horizon.
RESEARCH IMPACT The current contractual arrangement and working
arrangements for Primary Care contractors and Cluster working in Wales is very much designed and delivered by Welsh Government. Welsh Government launched a strategic delivery programme in February 2010 specifically for Community and Primary Care Services. The strategy, called ‘Setting the Direction’ provided a guide to new ways of locality working and was the first time all Local Health Boards in Wales were required to work collaboratively with numerous stakeholders. In 2018, the emerging model was adopted by the Strategic Programme for Primary Care as the Primary Care Model for Wales with the purpose of responding to A Healthier Wales via six key work streams: Prevention and Wellbeing, 24/7 Model, Data and Digital Technology, Workforce and Organisational Development, Communication and Engagement and Transformation and the Vision for the Clusters. Accelerated Cluster Development was adopted by all seven Health Boards in Wales in Spring 2022 and work commenced locally to introduce the required changes. My study looked at the impact following the implementation of Accelerated Cluster Development in Hywel Dda University Health Board in 2022. The aim was to ascertain the impact it has had on the Professional Collaborative and Cluster Leads’ priorities and engagement with peers and Cluster members.
CATHERINE LAMB
GP - BERLLAN SURGERY BETSI CADWALADR UNIVERSITY HEALTH BOARD
BIO I am an NHS GP who is passionate about the future of primary care especially the role of digital healthcare in order to improve the access to care in the community in Wales. This course has been invaluable to my learning and hopeful for development of a more cohesive and beneficial digital care provision for the future.
RESEARCH IMPACT I undertook research on the current effectiveness of remote consulting in primary care and how there is much needed further scope for improvement in this area of care delivery to ensure the public purse is used appropriately.
KELLY WHITE
SERVICE DELIVERY MANAGER FOR PREVENTION AND WELLBEING HYWEL DDA UNIVERSITY HEALTH BOARD
BIO Since joining the MSc, I have changed roles (twice!). The MSc has given me the confidence to know what I want from the future and to be able to showcase the skills that I have gained from the course to make a positive impact in the roles that I undertake. The support that I received from the staff involved with the course was exceptional and they helped me through some tough moments. In addition, I have met some amazing fellow students who are doing amazing things across the NHS and beyond and who will be lifelong friends and colleagues.
RESEARCH IMPACT In 2018, the Health Minister, Vaughan Gethin, set out ambitious long term plans for the Welsh Health and Social Care sector and in 2019, to meet the targets of ‘A Healthier Wales’ the ambitions for a future Community Pharmacy (CPs) were published. To align with the vision, a new contractual approach was developed to meet the expectations and future funding of CPs which was outlined in the Welsh Government (WG) ‘Presgription Newydd: A New Prescription’. CPs have undergone significant change in the last 10 years, moving from a predominantly dispensing service funded model to a new model which has a greater reward for service provision and less for dispensing. This change in emphasis ensures patients have access to clinical services and shifts pressure from services such as GP practices, 111 and out of hours. My research addressed what these changes mean for CPs, patients and the wider health care systems and looked at what was needed to develop the CPs model to meet its future role.
DARREN NICHOLAS RUSH
CELLULAR PATHOLOGY TEST LEAD ANALYST TRAINER DIGITAL HEALTH AND CARE WALES
BIO I’m currently seconded with DHCW from ABUHB, working on a project that is bringing the replacement Laboratory Information Management System to all labs in Wales. I got to learn a lot from the course materials and visiting speakers and I feel a lot from my fellow students as they brought their experiences to our discussions. My background in Cellular Pathology resulted in a narrow view of healthcare outside my profession; this course gave me a chance to look at the landscape in a much broader context.
RESEARCH IMPACT My research looked at literature regarding Digital Cellular Pathology and applied a Value-Based health and care context to it. By doing this I hoped to provide a wider understanding of the realised/potential benefits that this can bring to Pathology services. By performing this research I have been able to actively participate in workshops with the digital pathology project and I am also contributing with the project board meetings. I hope my VBHC viewpoints will be reflected in the project as it moves forward to provide NHS Wales with a national solution which will benefit everyone regardless of where they are.
CHRISTIAN NEWMAN
DEPUTY HEAD OF VALUE-BASED HEALTHCARE, HYWEL DDA UNIVERSITY HEALTH BOARD AND NATIONAL ALLIED HEALTH PROFESSIONS ADVISOR FOR VALUE- BASED HEALTHCARE, WELSH VALUE IN HEALTH CENTRE
BIO Having been in the NHS for over 20 years, I wanted to undertake a course that went beyond traditional management theory and would equip me with the knowledge and skills to lead transformational change. The blended online and in-person workshops allowed me to fit my studies around my demanding role and the course has increased my knowledge and given me the skills and confidence to drive value-driven changes that are desperately required in today’s healthcare system. Thanks to the course, I have secured two new roles including a national role responsible for leading the adoption of Value- Based Healthcare by Allied Health Professionals in Wales. Without the Welsh Government Intensive Learning Academy Scholarship, I would not have been able to afford this course, so I’m extremely grateful for their support.
RESEARCH IMPACT The Welsh Government’s long-term strategy, A Healthier Wales (WG, 2018) and the Allied Health Professions Framework for Wales (WG, 2019) both describe the need for a value-based approach to health and social care. However, there is no published literature examining AHPs perceptions of VBHC and how they will affect its adoption. My research examined; What are Allied Health Professionals’ perceptions of Value- Based Healthcare in Wales? My research contributes to the expanding field of VBHC research, revealing VBHC is not universally understood by AHPs in Wales and identifies several factors that affect AHPs perceptions of VBHC. My research also identified several recommendations to improve its adoption.
JASON LINTERN
HEAD OF INNOVATION, TECHNOLOGY AND PARTNERSHIPS WELSH GOVERNMENT (HSSG)
BIO I am Head of Innovation, Technology and Partnerships (Health & Social Services) at Welsh Government with more than 35 years experience of translating government policy into operational delivery in Wales. I presently lead the Welsh Government’s operational policy and delivery programme for health and care innovation and life sciences. Pursuing a Masters Qualification through Swansea University and its Intensive Learning Academy has been both a challenging and rewarding experience that has offered a dedicated qualification in my chosen career pathway that did not previously exist and equipped me with a stronger focus on value-driven innovation and transformation.
RESEARCH IMPACT Post Covid-19 there has been a growing focus on
innovation and life sciences as key concepts for improving a nation’s health and wealth. Consequently, my research set out to investigate whether healthcare innovation and life sciences are truly valued by Wales and concluded that they were. However, there is significant variation as to how that value is assessed and prioritised within Wales.
DAWN ALLAN
TECHNICAL INFORMATION MANAGER (CANCER)
BIO I started working in NHS cancer services in 1991 and have remained within the cancer services information and digital areas ever since. My current role within the Welsh Cancer Intelligence and Surveillance Unit (WCISU), the National Cancer Registry for Wales, is to lead on a variety of specialist projects to support data acquisition, national data standards, business change and service improvements. Returning to post-graduate education was initially daunting but I have had a real positive and enjoyable learning experience. I have learnt new models and techniques which will help to identify areas within systems and services where benefits to both the organisation and patients can be realised to develop and drive service improvements and aid continuous learning.
RESEARCH IMPACT Incorporating genomic data (somatic and germline) into a population-based cancer registry holds great potential for the continuation and future developments in cancer research, service transformation and patient outcomes. The study investigated the benefits and challenges of incorporating this genomic data within the cancer registration record. A framework was developed, using an input-process-output model, that can be used to understand population based registry processes, stakeholder requirements and where added value to services could be provided.
MARK CAHALANE
HEAD OF DIGITAL SERVICES MANAGEMENT CARDIFF & VALE UNIVERSITY HEALTH BOARD
BIO I found this course in the very earliest days of establishing Regional Digital Management arrangements in the Cardiff and Vale region. As senior programmes manager I was eager to embrace the philosophy of Value-Based Health and Care, as our means of determining and prioritising the works we would undertake to deliver greater integrated and informed care across our organisations. I’ve found the course challenging on my time (especially since I’ve taken on a directorate team), but both hugely interesting and delivered by impassioned and empathetic staff.
RESEARCH IMPACT I investigated the challenges and opportunities for the Value-Based health and care paradigm to be used as a means of prioritising the allocation of RPB (Regional Partnership Board) funds. Perhaps due to pre-existing collegial relationships with RPB members, I was able to extract hugely frank and enlightening interview content from a dozen RPB members. The investigation backed up some recent learning from the King’s Fund into the C&V RPB, but also consider those pressures and dynamics against a VBHC to draw out specific nuance and learning from RPB members’ testimony. This learning will be presented to the CaV RPB in late 2023/24 as it reconsiders its operating model (including opportunity to deploy VBHC techniques and tooling) in the light of the current funding crisis in Health and Care Wales.
SARA ROBERTS
HEAD OF INNOVATION, NHS ARDEN & GEM HEALTH SYSTEM SUPPORT NHS ARDEN & GEM
BIO I grew up in North Wales but now live in London, delivering transformational strategic change across the NHS in England. This course provides the only Masters-level degree in Value-Based healthcare in the UK. Despite my demanding NHS role and living in London, the blended online and in-person workshops allowed me to participate fully. The teaching has been excellent, equipping me with both academic expertise and practical skills. Whilst on this course, I was given a promotion to a senior role leading on NHS service innovation. Additionally, I have made valuable connections with other students, faculty members, and guest speakers.
RESEARCH IMPACT My research project explored how the NHS in England can implement Value-Based approaches to health and care through innovation of its services or - how it “Innovates for Value”. The impact of the research will inform how the innovation functions of health system support organisations such as AGEM should operate to deliver value. The main findings were that: - Value-Based innovations should be based on a deep understanding of the market’s priority needs, and that the current priority needs are in data, analytics and intelligence to support decision making, as well as establishing operating models, leadership and governance required for integration - Collaboration, both with partner organisations and internally in an organisation to bring together multispecialty teams is key to innovating for value - Service innovations need to have a clear advantage that is evidenced through appropriate metrics, and when innovating for value, these must always include measuring outcomes and quality and their link to cost.
SUSAN KOTRZUBA
ASSISTANT DIVISIONAL MANAGER, CHILDREN & YOUNG PEOPLE’S DIVISION SWANSEA BAY UNIVERSITY HEALTH BOARD
BIO Completing my Masters in Swansea University School of Management has been a rewarding and enriching experience for me. I acquired valuable knowledge and skills, which enabled me to apply analytical methods and tools to solve complex problems and make informed decisions in various contexts. I also enjoyed working on real-world projects with industry partners and collaborating with peers. Working for the NHS, I am committed to improving the quality and efficiency of healthcare services. I believe that my Masters programme has enhanced my career and is aligned with the NHS’ vision and values.
RESEARCH IMPACT One of the key areas studied was Value-Based healthcare, which is a framework for delivering better outcomes for patients. I intend to use this framework in my work to measure and improve the value of care delivered, engaging with patients and stakeholders to understand their needs and preferences. My research was focussed on improving patient flow within paediatric phlebotomy services, as long waiting times for even urgent blood tests were being experienced. Following my research waiting times have been reduced from weeks to days. I am thankful to my lecturers, classmates and family for their support and guidance throughout my studies. I look forward to applying my knowledge and skills to make a positive impact in the healthcare sector and beyond.
MARIE MORTON KATHRENS
PROGRAMME MANAGER – INNOVATION HYWEL DDA UNIVERSITY HEALTH BOARD
BIO A highly experienced Project Manager working within Hywel Dda University Health Board, undertaking a twelve- month secondment role as a Programme Manager within the innovation ecosystem. Working alongside Tritech, ARCH and the Bevan Commission, the role supports the Innovation Leads within Local Health Boards and Trusts across Wales, providing oversight, co-ordination, and collaboration to deliver innovation efficiently. The ILA course has supported the development of a framework to aid the spread of proven healthcare innovation projects throughout Wales.
RESEARCH IMPACT The adoption of innovative healthcare practices and technology is pivotal in advancing the quality of healthcare delivery. Innovations in healthcare face challenges relating to resistance to change, resource constraints, and variation in adoption rates amongst health and social care providers. My research project looked at the diffusion of innovation within the context of the National Health Service in Wales. Innovations can be diffused and there have been efforts in Wales historically to do this specifically within health and care. There has been a body of work and an interest within Wales demonstrated by Welsh Government funded projects including the Spread and Scale Academy run by the Dragon’s Heart Institute and the Bevan Commission who developed and led the National Adopt and Spread programme funded by Welsh Government from 2019 to 2021. There are, however, still many barriers. My research looked at what was required to support proven healthcare innovation projects appropriately spread pan Wales. The aim of the project was to standardise the way to innovate and enable spread pan Wales, thus ensuring that good ideas and projects are developed holistically, and implementation is improved for practitioners. Through interrogation of current literature and working with the Innovation Leads based in health boards across Wales to identify an innovation process, to enable the best use of existing resources already within the innovation ecosystem for Wales. This addresses the inequalities currently experienced by patients, who could be benefiting from knowledge of improved ideas and practices that often remain within silos. It will yield benefits for stakeholders, but only when well designed. The research work was theory-building and has major implications for the way in which innovation is delivered equitably within Wales.
SARAH VAUGHAN
THERAPY LEAD, NORTH MONMOUTHSHIRE INTEGRATED SERVICES MONMOUTHSHIRE COUNTY COUNCIL
BIO As an occupational therapist with 29 years of experience, completing an Advanced Health and Care Management MSc, with a focus on Value-Based principles, has greatly enhanced my role as therapy lead in Monmouthshire Integrated Services. It has honed my skills in evidencing practice, enabling me to convey the value of using preventative and therapy interventions clearly to enhance personal and societal value. It strengthened my critical thinking, empowering me to analyse complex situations, and be innovative implementing service development. The focus on Value-Based health care principles underscores person-centric care, aligning perfectly with the occupational therapy goal of improving quality of life. This comprehensive skill set has elevated my effectiveness as a leader in the health and social care sector. The experience has not only been educationally enriching but also an enjoyable social experience.
RESEARCH IMPACT “Reablement place-based approach supports delivery of Value-Based Healthcare” The project aimed to inform service redesign and demonstrate how Value-Based Healthcare (VBHC), can be used to enhance well-being for the individual and population: “Reablement place-based approach supports delivery of Value-Based Healthcare” The project implemented a place-based reablement approach within Nevill Hall Hospital for Monmouthshire patients. It enhanced relationships between Monmouthshire Integrated Services and the Acute Medical Unit (AMU) and ward staff within the hospital and supported positive risk-taking and facilitating successful timely discharges back to the community. With patient flow managers’ support, Monmouthshire residents, where medically appropriate, are co-located onto a dedicated ward within NHH as an integrated delivery unit. This approach enhanced the patient’s experience, improved individual well-being, and contributed to a more sustainable and efficient delivery of care and support, through relationship working. The project has had the support of the Institute for Healthcare Improvement (IHI) Safe Care Collaborative. Introducing the place-based reablement approach within NHH has had significant effects on enhancing the collaboration and capabilities for the staff to work together for the benefit of both the individual patients and thereby the population, significantly reducing the length of stay.
OUR CLASS OF 2023 FULL-TIME STUDENTS
ENIOLA OJO
FULL TIME MSc STUDENT
BIO Eniola Ojo, with a rich background in both private and public sectors in Nigeria, embarked on a journey to the United Kingdom to pursue a Masters degree in MSc Advanced Health and Care Management with a focus on Value-Based. Currently serving as a dedicated Value-Based Healthcare Administrative Support at Cwm Taf Morgannwg University Health Board, leveraging my diverse experience to contribute to the successful implementation of progressive healthcare strategies. My commitment lies in optimising healthcare delivery, aligning with my academic expertise and practical insights gained through my professional journey in Nigeria and ongoing endeavours in the United Kingdom. During my tenure in the MSc Advanced Health and Care Management (Value-Based) at the School of Management, Swansea University, I honed critical skills in implementing and optimising healthcare delivery models. The curriculum equipped me with a deep understanding of VBHC principles, emphasising patient-centric care and efficient healthcare management. Engaging in case studies and practical applications, I developed expertise in leveraging data, fostering a culture of continuous improvement, and aligning healthcare practices with the evolving landscape of Value-Based strategies. This educational experience has empowered me to contribute effectively to the implementation of Value- Based principles in my current role at Cwm Taf Morgannwg University Health Board.
RESEARCH IMPACT Research Topic: Assessing the Awareness, Acceptability and Feasibility of Implementing Value-Based Healthcare in Lagos, Nigeria. Lagos, Nigeria faces significant healthcare challenges such as limited resources, inadequate infrastructure, inequitable access to quality healthcare, high level of mortality and morbidity and low value. According to the survey, many of the healthcare professionals and administrators lacked an understanding of what Value-Based healthcare is about. Additionally, cultural and systematic barriers may hinder the acceptance and feasibility of transitioning to a Value-Based approach. Without addressing these issues, the healthcare system in Lagos may struggle to improve patient outcomes and control costs effectively. To address these challenges, a pilot study focused on assessing the awareness, acceptability and feasibility of implementing VBHC in Lagos. This study involved targeted educational programs for healthcare professionals and the public to enhance understanding of VHBC and its principles. Demonstration and case studies from successful implementation globally were used to showcase feasibility and benefits of adopting such an approach in Lagos, Nigeria. The impact of this study is transformative for the healthcare landscape in Lagos, Nigeria. Increased awareness would lead to a more informed and engaged healthcare workforce and public fostering culture receptive to Value-Based principles. By addressing cultural and systematic barriers, the study enhanced the acceptability and feasibility of VBHC, potentially paving the way for broader implementation. Ultimately, the impact would be seen in improved patient outcomes, enhanced healthcare quality, and optimised resource utilisation, contributing to a more sustainable and effective healthcare system in Lagos, Nigeria.
PRINCE CHIBUEZE UCHEAGWU IBE
FULL TIME MSc STUDENT
BIO My first degree was in Optometry and in the process of practicing I got into management. I decided to study the Advanced Health and Care Management to improve my skillset and increase the value I can add to any organization. The course did not disappoint, and it was a phenomenal experience interacting and learning from some the best the world of management, innovation and healthcare have to offer.
RESEARCH IMPACT There was an information gap on how the Intensive Learning Academies (ILAs) are impacting the lives of professional learners in the NHS. I had to limit my research to the ILAs present in Swansea University and the courses they offered. It was interesting to find out that they have been quite successful in not only educating professionals in various sections of the NHS and third sector, but the programmes have also taught the participants new skills, increased their confidence on the job and encouraged them to accept more responsibility. Some have even gone on to secure promotions or resume at more superior roles than they were at due to the growth process they have undergone while studying under the ILA.
TAIWO ENOCH AYODELE
FULL TIME MSc STUDENT
BIO My name is Taiwo, and I have a lot of lifelong passions. I have a keen interest in learning new things and gaining insightful knowledge, whether it’s through reading, going to workshops, or going to college. My character has been shaped by my love of learning, which has enabled me to accept change and pursue personal growth while adapting to new challenges. I also like exploring new places and taking in the splendor of the natural world. This passion has impacted not only my personal life but also my career decision of helping to improve the health quality conditions of people as I aspire to work in health care management-related fields.
RESEARCH IMPACT The study focuses on the novel therapeutic approaches required to enhance the mental health services provided to new mothers and to improve the health of the mother and child. Mobile phones are offered as a solution to support mental health services in Africa. In Nigeria, mobile phones are given to pregnant women and nursing staff with the specific goal that they evaluate physicians and nurses using the phone in order to reduce the amount of time they spend traveling to primary care and hospitals to consult with physicians and nurses.
The best thing I have ever done is come to Swansea University for my Master’s degree.
EVERTON DE SILVA
FULL TIME MSc STUDENT
BIO The place of birth is in Sri Lanka. My age is thirty-four. I have ten years of experience in the medical device industry, with a focus on marketing. I have expertise using microwave tumour ablation technology to treat both benign and malignant tumours that were discovered early on. I have also experience in treatment ways for both acute and chronic wounds. In 2017, I finished my undergraduate studies in International Business Management and went on to the University of Swansea to earn an MSc in Advanced Health and Care Management (Value-Based Healthcare). As an alumnus of the Value-Based Healthcare Master’s program, I possess a comprehensive understanding of healthcare systems, focusing on optimizing value for patients. My expertise lies in implementing strategies to enhance patient outcomes, reduce costs, and improve overall healthcare quality. With a commitment to fostering sustainable, patient-centric approaches, I bring a unique blend of knowledge and practical skills to the ever-evolving field of Value-Based healthcare.
RESEARCH IMPACT Research Topic: The Effects of Value-Based Healthcare Principles in Adopting Microwave Tumor Ablation for Cancer Management in Sri Lanka The implementation of microwave tumor ablation in cancer management involves using microwave energy to heat and destroy cancer cells. This minimally invasive procedure is often used for treating certain types of tumors. From a Value-Based healthcare (VBHC) perspective, microwave tumor ablation can impact healthcare in several ways: 1. Improved Outcomes: By providing an alternative to traditional surgery or radiation therapy, microwave ablation may contribute to improved patient outcomes. This aligns with VBHC’s focus on delivering high-quality care and positive patient experiences. 2. Reduced Costs: Minimally invasive procedures generally lead to shorter hospital stays and quicker recovery times. This can result in cost savings, aligning with VBHC’s goal of optimizing healthcare value by balancing outcomes with costs. 3. Enhanced Patient Experience: Microwave ablation may offer patients a less invasive and more comfortable treatment option compared to traditional therapies. This can positively influence patient satisfaction and aligns with the patient-centered care aspect of VBHC. 4. Measurable Outcomes: VBHC emphasizes the measurement of outcomes that matter to patients. The effectiveness of microwave tumor ablation can be assessed through measures such as tumor response rates, recurrence rates, and long-term survival, providing valuable data for evaluating the value of this intervention. 5. Resource Allocation: VBHC encourages the allocation of resources based on interventions’ effectiveness and impact on patient outcomes. If microwave tumor ablation proves to be a cost-effective and beneficial treatment, healthcare systems may allocate resources accordingly. In summary, the implementation of microwave tumor ablation in cancer management aligns with the principles of Value-Based healthcare by aiming to improve patient outcomes, reduce costs, enhance the patient experience, and provide a basis for informed resource allocation.
MESSAGES TO YOUR FELLOW CLASSMATES
MESSAGES FROM OUR ACADEMIC TEAM
We are extremely grateful for the invaluable contributions of all our guest speakers, workshop hosts, and masterclass facilitators who have helped in the delivery of the MSc over the past two years. Your insights have made a lasting impact for our MSc students. Thank you!
DR PAUL G. DAVIES Congratulations everyone. It has been an absolute pleasure to be a part of your learning and I thoroughly enjoyed our discussions during the strategy modules. You have struck me as an intelligent, interesting, mischievous fun group and the evident sense of community is a reflection of your personalities. I look forward to catching up with you a way down the road and hope you continue to enjoy the friendships you have made as you apply the ideas we have introduced as part of your missionary work. All the best, Paul G. DR HELEN YU Congratulations to you all. It has been a pleasure working with you all and being a part of your MSc journey. Best wishes for your future successes and all the exciting adventures that lie ahead! Celebrate your achievement and then go take on the world by storm. Kindest regards, Helen DR DAN REES Congratulations to all of our MSc graduates! Your dedication and perseverance have paid off. Embrace the challenges that lie ahead, and let your passion for innovation drive your success. The future is full of opportunities, and we have no doubt that you will make a significant impact in your place of work- wherever that may be. Well done, don’t be strangers and best wishes for your bright future! NICOLE BARKER Congratulations everyone! It has been a pleasure to meet you all and be part of your incredible MSc journey. Thank you for your patience with the University systems (!) and for your dedication and commitment to the MSc programme. Please keep in touch with us, and we look forward to hearing about your future endeavours! PROFESSOR GARETH DAVIES Congratulations on surviving and thriving through the intensity of the programme. From nervous induction through to graduation and beyond, it has been an immense privilege and pleasure to work with you all, and your spirit has underpinned your individual and collective journeys to this milestone. You bode well for the future of health and care in Wales! Wishing you all the very best for your future innovation endeavours – including those back here with us at the Intensive Learning Academies – forever ‘the originals’. PROFESSOR HAMISH LAING Thanks for choosing us and for being pioneers for our new MSc programme. Thanks for your constructive suggestions and for not sharing everything on your WhatsApp group with us! Thanks for making it a pleasure to teach you, to see your knowledge and confidence grow and for some great nights out. Please keep in touch and make sure that you put all that new thinking into practice.
DR ALAN WILLSON Many congratulations to all you pioneers. As part of the university team, I have relished the test of working with leaders in our health and care services. It has been a joy to meet and work with you. Your energy and determination have produced some stunning benefits for the people of Wales and Beyond. That will continue. Never has the IHI slogan “all teach, all learn” been so apt. ALAN PRICE Congratulations to the remarkable graduates of the MSc Advanced Health and Care Management program! Your dedication, hard work, and passion have led you to this well-deserved success. As you continue on your journey to make a positive impact in the world of healthcare, know that your achievements inspire us all. The world needs more leaders like you. Well done! Llongyfarchiadau a da iawn chi! DR SIMON BROOKS Many congratulations to you all. What a lovely group of people to have had the pleasure of being in the classroom with. I feel like I should apologise for all the deep theory in your first module with me, but apparently some of you ended up grateful for it (masochists, obviously)! My heartfelt best wishes to you all, I hope you keep in touch and of course I am always here to discuss a doctorate on the DBA when you are ready! Kindest regards, Simon. DR SIAN RODERICK A huge congratulations on achieving your Masters, your resilience and commitment to advancing not only your education but professional development is inspiring. As you advance in your careers, we hope you are suitably equipped with the experience, knowledge and skills the MSC exposed you to. You have been wonderful to teach and I couldn’t think of a better group to kick things off on the ILA programme. I applaud your hard work and perseverance to achieve a Masters award and wish you the very best for the future. P.S. if you’d like to do a PhD or DBA you know where I am! Cheers, Sian PROFESSOR NICK RICH It has been an absolute pleasure and delight to teach you and mentor you through your studies and projects. I can honestly and sincerely say that I have enjoyed every virtual and “face 2 face” minute of our time together. You are a tremendous group and so individually talented too! You (and your loved ones) have given up so much and worked so hard to make this cohort a true success. I have such fond memories. We definitely had a few laughs along the way. Thank you. I wish you well for your future careers, I hope we will stay in touch and catch up regularly. I’d love to hear of your new adventures and continued achievements. We are all so proud of you! Please remember that the course may have finished but we are always here for you. Best wishes and take care!
DR EMILY BACON Huge congratulations for completing your MScs! Hats off to you all for balancing your studies and demanding workloads. It was an absolute pleasure to support your studies and I wish you all every success for the future!
LISA RINALDI It’s been a privilege to have been part of your amazing journey this past 2 years. Well done to you all. I am full of admiration to you all for finding that balance between work, family and studies. Proves anything is possible. Well Done. Enjoy Graduation (especially if it’s your first one!)
RESEARCH PROJECT IMPACT
In alignment with the priorities set by the Welsh Government in 2023, our analysis* of research projects conducted by our September 2021-23 cohort on MSc Advanced Health and Care Management revealed the following:
HAVE MADE VALUABLE CONTRIBUTIONS TO ENHANCING ACCESS AND ALIGNMENT WITHIN PRIMARY AND COMMUNITY CARE SERVICES 12 PROJECTS
PATIENT EXPERIENCE OF EITHER NHS OR SOCIAL CARE WAS IMPROVED THROUGH INNOVATION RESEARCH BY 14 STUDENT WORK-BASED PROJECTS
13 PROJECTS
CONTRIBUTED
TO DRIVING INNOVATION WITHIN NHS PLANNED CARE AND RECOVERY, INCLUDING EARLIER INTERVENTION AND PREVENTION.
WILL HAVE A POSITIVE AFFECT ON THE WORKFORCE EXPERIENCE OF BOTH NHS AND SOCIAL CARE WORKFORCE. RESEARCH PROJECTS 100 %
CONTRIBUTED TO IMPROVING POPULATION HEALTH 12 PROJECTS
CLAIMED THAT THEIR IMPROVEMENTS WOULD LEAD TO A REDUCTION IN HEALTH AND CARE COSTS 13 RESEARCH PROJECTS
*Survey completed by our part-time students October 2023
CONTACT US School of Management
Bay Campus, Fabian Way Swansea University SA1 8EN Wales UK
vbhcacademy@swansea.ac.uk
swansea.ac.uk/management
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