REBECCA JELLEY
SENIOR PROJECT MANAGER SWANSEA BAY UNIVERSITY HEALTH BOARD
BIO I have recently joined Swansea Bay University Health Board as the Secondary Care electronic Prescribing and Medicines Administration (ePMA) Senior Project Manager. My career in the NHS began three years ago, when I joined the Cwm Taf Morgannwg University Health Board Covid-19 testing team. I seized the opportunity to complete the MSc course to develop my management skills, practices and expand my knowledge of the health and care environment. My experience of the course has been challenging yet rewarding, I have built relationships with key contacts across public services in Wales and it has resulted in various successful career progression opportunities.
RESEARCH IMPACT Digital health and care services and the provision of healthcare is a complex and multifaceted environment. This became ever more apparent during my time at Digital Health and Care Wales (DHCW), as an Assistant Project Manager, working on the National electronic Prescribing and Medicines Administration (ePMA) programme. There, I was exposed to the current processes of planning, implementing and the adoption of digital systems in Secondary Care settings across the NHS, which are challenging and often slow to progress. My research has resulted in the establishment of a new framework called the DAFFS (Digital Adoption Framework for Secondary care services) model. It is the first holistic model of its kind in health and care that can be generalised to other countries, sectors, and services. The model is used to identify and understand the enabling and inhibiting factors that influence the successful implementation and adoption of a new digital system or services.
JULIA WILKINSON
CSG MANAGER PRIMARY AND COMMUNITY SERVICES
BIO The course had supported me to engage in my role in a different way. I manage community services which also includes community hospitals where the focus on Value- Based services is paramount. Many of the services I mange are focused on frailty which demands an innovative approach that constantly demands a focus on ‘what matters’ to the patient.
RESEARCH IMPACT Whilst my research topic was quite niche, it brought tremendous insight not only to the organisation that I work within but the national objective of delivering integrated pathways of community care. I chose to model health, social care and integrated services through metaphor and used these images to provide insight into the current context of integration and plans for the future. What my research revealed was the consistency of metaphorical descriptions and it then used a framework of understanding which analyses organizational characteristics through eight metaphorical models.
Made with FlippingBook HTML5