L&D Catalogue 2023

FUNCTIONAL PROGRAMMES

REVENUE MANAGEMENT

F&B Operation Management

EFFECTIVE ROSTERING & HRMS

Learn the productivity concept and apply it to the roster Learn how to work with the HRMS System

Learn the principles of revenue management Apply the concept of revenue management into your area and drive business results

Learn the foundation of F&B management Learn the commercial aspects of F&B operation

OBJECTIVES

OBJECTIVES

OBJECTIVES

M1 – M2 and Service Leaders FO, S&M, Reservation, F&B

F&B Leaders

M1 and Service Leaders

AUDIENCE

AUDIENCE

AUDIENCE

2 Modules of 1.5 Hours each

1Hour

2 Modules of 3 Hours

DURATION

DURATION

DURATION

Understand and able to plan roster effectively and work with the system

Increase level of understanding of revenue and the impact on business

Increase F&B business performance

R.O.I

R.O.I

R.O.I

Director

of

Revenue

HR & L&D Team

EAMF&B

Optimization

FACILITATOR

FACILITATOR

FACILITATOR

8

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