WELCOME BACK TASSIE!
WELCOME BACK TASSIE!
What’s more, there are plenty of stats and evidence that order values go up by 25-30% when consumers place their own orders. Now, aside from your own venue dining, how about in-room ordering? If you don’t have your own accommodation, how about your local home rental properties or even accommodation venues that don’t have their own kitchen. Cut a deal and put your business QR codes in these venues. The guests get an in-room ordering option and your kitchen gets more orders! How’s that for a win-win! These solutions are low cost entry points, require little to no technology hardware (your customer uses their own) and can increase the order volumes going through your kitchen. With the right licensing you can even include beverages.
Introduce Total POS Solutions. We are the experts in hospitality, tourism and accommodation solutions, including
the range of solutions described above. Want to know more? Here’s the deal.
DEAL 1 – Discovery Workshop (FREE) – Call Complete Information Solutions on 1300 247 427 and book in your FREE 1-hour discovery workshop. We’ll help you with that blank sheet of paper and get you start on mapping out your future opportunities and cost savings. DEAL 2 – Online Ordering - Interested in growing your business through online ordering / order @ table? Call Total POS Solutions on 1300 247 770 and we’ll get you started. We’ve got a special offer available exclusively for THA Members.
COMPLETE INFORMATION SOLUTIONS Kerry Johnson
Technology in Your Recovery Plan A s we all adjust to what has and continues to be a challenging time for everyone in the hospitality and tourism industries, we can look towards brighter times ahead. If there is one positive from all of this, it is the opportunity to think, plan and consider; what can we do better? Technology is a great enabler for any business, the trick is just how to make it work for you and bring business efficiencies and with that, cost savings. Those savings might be in the form of direct savings or indirect. Whichever way, they are savings and they help to ensure the long-term sustainability and viability of your business. So where do we start? A key area we will always suggest is start with the big picture. Grab a sheet of paper and write down all the bits that make up your business. These might include Point of Sale Systems, Time Entry, Payroll and Rostering, Accounting, Stock Ordering, Property Management, Booking Systems, Payments and EFTPOS or Online Ordering and Websites. This list could go on… Now try joining all of these up. Do they all talk to each other or are there lots of manual steps, re-entry of data or even shoeboxes for your bookkeeper. Are you calculating payroll manually with the added risk of errors? Introduce Integration. Integration is the term used to join all your systems together, introducing efficiencies and invariably, cost savings. You will also enjoy the benefits of accurate information in a timely manner and with current technology having access to this vital information at your fingertips, on mobile devices etc. so you’re always in touch no matter where you are in the world. Sometimes, the benefits of integration are simply not available to you because your solutions are too old or
based upon old technology. If this is your case, then more often the costs to bring your legacy systems up to date is more than compensated by the efficiencies that you gain. And with lots of solutions today being cloud based they have a much lower entry point and integration is much easier. The trick then becomes choosing the right solution from the plethora of offerings available. That’s where we come in. Here at Complete Information Solutions we can help take away the pain of choosing the right solution and getting it rolled out and integrated. Like you know how to run your business, we know solutions for hospitality, retail, tourism and accommodation and we can make it all happen. Second after integration is opportunity. It’s not just about what you do now but how can you grow? How can you make better use of the resources you employ? What if you could generate more sales from what you have at a lower cost? Lets now introduce the new wave of online ordering platforms. We’ve all seen the rush for online ordering as we look to survive in a COVID world and prop up your traditional revenue generation with pickup / delivery / takeaway. Once the dust settles, lets now explore the new world of customer ordering. Heard of QR codes? It’s just an acronym for Quick Response code and like a barcode, it contains specific information that can be translated by any ordinary smart-phone camera and in this context, leads your customer straight to your menu where they can place their order, set a table number and even pay on the spot. You get the order in your kitchen with all the details. No queues, waiting or outstanding payments. It must be good for business, right? These solutions are great for outdoor dining areas, beer gardens or indoors if it suits. No order errors, no printed menu maintenance and your customer has all the information at their fingertips.
THA MEMBERS ONLY Tell us why your business could benefit from an Online Ordering or Order@Table solution and you could win your very own solution! Email your ideas to pos@totalpos.com.au by the 30 th September 2020 and we’ll choose the most genuine response and get you set up FREE OF CHARGE with your very own solution. (Valued at $849.00* THA Member Offer Only)
THA HOSPITALITY—REVIEW: SEPTEMBER 2020 | 34
THA HOSPITALITY—REVIEW: SEPTEMBER 2020 | 35
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