WELCOME BACK TASSIE!
THA PRESIDENT Paul Jubb
Welcome back Tasmanian hospitality Y ou were so very missed! Never has the community appreciated the smell of coffee beans, the taste of freshly caught and cooked seafood and the sound of clinking glasses more so than now. We never really do appreciate what we’ve got until it’s been taken away. And as one who has spent a lifetime working in the industry, I’ll never again take for granted the ability to pour a beer for a patron and see them enjoy drinking it. Thankfully, much of our industry has been able to re-open its doors. This is a direct result of the efforts of everyone in the community and those in our industry who sacrificed their livelihoods to keep Tasmanians safe. As an industry we responded quickly, brutally to a degree. But we had to. We accepted the call to arms to stay home and stay safe. For many of us, the shut-down brought fear, concern and sadness. But mostly, it felt strange. We spend our working lives around people, sharing confined spaces; shoulder-to- shoulder in the kitchen, at the bar and at the reception desk. We see faces all day long. Some are repetitive and familiar, and some are with us for fleeting moments. Yet we smile, we welcome and we serve. Those months where we were unable to have patrons in our venues were truly strange. Our industry did our best to stay in touch through shifting to take away offerings, communicating online and posting on social media. But for us who live and breathe for the sound of joyful interaction in a venue, it was an unnatural time. So, when we say “Welcome back!” to our staff and our patrons, it is completely and utterly genuine. This edition of Hospitality Review is themed Welcome back and is full of information to support our industry as restrictions ease. We recognise that some venues and services are still unable to operate and most of us are operating with restrictions.
I assure you that the Tasmanian Hospitality Association is unrelenting in its efforts to reach the very best outcomes for Tasmanian hospitality. We are proud of what we have been able achieve but we are also continue to push for better operating conditions, better support packages and greater clarity on the pathway forward. I encourage you to read pages 8-19 which outline our requests to Tasmanian Government for measures to support the rebuilding of the hospitality industry.
Endorsed by:
In times of crisis, we’re here for you. Guides and resources to help businesses manage their risks and navigate insurance implications during COVID-19. Visit now: ajg.com.au/pandemic
Bianca Stillwater Restaurant Launceston
Need advice? Get in touch with the Gallagher team:
Tim Johns (state-wide): David McCormack (North): Dan Quintin (South):
6235 1242 6337 1312 6235 1241
To the extent that any material in this document may be considered advice, it does not take into account your objectives, needs or financial situation. You should consider whether the advice is appropriate for you and review any relevant Product Disclosure Statement and policy wording before taking out an insurance policy. 2763-0820-1.1
THA HOSPITALITY—REVIEW: SEPTEMBER 2020 | 4
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