Michelle Smith Corporate Director 4 Shopped for 6 months before becoming a serious business builder* Lifetime Earnings: $8 863 722 ** Enrolled for: Safer products to reduce the toxins in her home.
How to put products and Preferred Customers first: • Start each team meeting by having someone share a product experience.
Why good customers make the best business builders: “You need customers to grow. If you want reliable residual income that’s going to be here for the next 5, 10, or 20 years, your business has to be product- focused because that’s what brings the customers.” One way Michelle leads with the products: Michelle isn’t shy about talking about Melaleuca’s products where others can overhear her. “We own a small gym in town and everybody in that gym knows that we work with Melaleuca and we educate on safer, healthier products. I don’t keep quiet.”
Became a customer for life when: After she discovered the great benefits of the Peak Performance Pack. “I will never stop taking the Peak Performance Pack ,” she says. How she became serious about building a business: “I discovered right away that the products worked better and were safer and more cost-effective than anything else,” she says. “I am the type of person who will tell others about the things I like anyway. It was pretty simple to refer customers because the products sell themselves.”
• Convert your home and encourage all new business partners to buy a Value Pack. • Create a customer follow-up plan based on the four-month follow- up checklist found in the FollowUp Centre. • Fully present Melaleuca: An Overview . Don’t skip over any slides or talking points. • Bring catalogues and products to all your presentations. • Tell your customers about new products . Make sure you try all new products yourself.
Kristin Kingrea Executive Director 3 Shopped for over 2 years before becoming a serious business builder* Lifetime Earnings: $487 519 ** Enrolled for: Superior and more affordable sports nutrition products.
Why good customers make the best business builders: “We’re excited when a new enrolee circles that ‘one’ on the enrolment form. Half of my business partners started as ‘ones.’ I started as a ‘one.’ It might take a month or two or even six years, but loving on them can change them into a ‘three.’” One way Kristin leads with the products: Kristin says she’s “OCD” about customer follow-up. Her team’s follow-up plan includes phone calls and texts, a small goody bag of Melaleuca products delivered or mailed to every new Preferred Customer, and printouts with product information like tips on using FiberWise ® or what grocery-store brand products EcoSense ® cleaners replace.
Became a customer for life when: She saw how switching to EcoSense ® products made a big impact on her family. How she became serious about building a business: Kristin’s sister, National Director 9 Brooke Paulin, called Kristin on a Wednesday morning and asked her what she was doing. It was a silly question to Kristin. She was doing what she did every Wednesday morning – she was at work. Brooke was at the park with her children. In that moment, Kristin realised that she wanted the kind of life that Brooke had.
Become the customer you want to have When it comes to changing lives, you can boil it down to one thing: Melaleuca’s exceptional products. Without products, we have no customers. Without customers, there is no customer referral program. The products are the keystone of Melaleuca. With over 200 unique and exceptional products at reasonable prices, there is something for everyone. And that includes you! Become your own best customer – you’ll not only experience hundreds of life-changing products, but you’ll set the standard for the kind of customer you will have in your own organisation. It may sound simple, but it’s true! The best customers really do make the best business partners.
Patented Oligo ® technology delivers minerals Just Like Nature® so they are far more absorbable than traditional minerals, while severely limiting free radical activity.
The original essential oil company, Melaleuca has offered high-quality essential oils since 1985. Our customers save over $1 million each month compared to competitors’ prices.
With powerful ingredients in 6 patented and proprietary supplements, the Peak Performance Pack has been scientifically shown to improve 25 key health markers in healthy individuals.
Every glass of FiberWise ® serves up multiple fiber sources, plus vitamins, antioxidants, herbs, and probiotics. ‡
Donald Wind is the Melaleuca customer with the greatest longevity. He’s been a customer for 33 years and 4 months. That means he’s placed 400 consecutive orders!
* For this article, serious business builder is defined as enroling another Marketing Executive and advancing to Director 3. **Results vary. For typical results, please consult the Annual Income Statistics on page 18-19.
14 OCTOBER / NOVEMBER / DECEMBER | EU.MELALEUCA.COM
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OCTOBER / NOVEMBER / DECEMBER | EU.MELALEUCA.COM
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