Gems Publishing - December 2018

GG12 OFFICE HOURS: Twice each month, my office door is open for your visits. This is an optional opportunity for GG12 doctors and teams to call in and reach me directly with questions about dental practice management. GEMS INSIDERS’ CIRCLE™QUARTERLY Q&AWEBINARS: Four times each year, I’m available in the evening for up to 90 minutes to answer your questions about any topics of your choice regarding dental practice management. GG12 FAMILYMEMBERS’ SPRING RETREAT: The spring retreat is here! Doctors and teammembers often tell us they have never experienced anything like our retreats in all their years attending dental continuing education. Experience it for yourself and form a lifelong bond with other Gems Family members. Register now! December 10: 11:30 a.m. to 12:30 p.m. EST — GG12 Office Hours December 19: 11:00 a.m. to 12:30 p.m. EST — GG12 90-Minute Team Training Webinar December 19: 8:30 p.m. to 10:00 p.m. EST — GIC Webinar: “Privacy is Dead! How the Criminal Underground is Making YOU the Hot New Commodity on the Dark Web!” Mr. Charles Henson December 20: 11:30 a.m. to 12:30 p.m. EST — GG12 Office Hours 1. “Betty, download Tom’s FSI from the members’ website.” Due by 12/3/18 2. “Lucy, add a patient testimonial, our contact info, and an offer deadline of 1/10/19 to the FSI.” Due by 12/4/18 3. “Betty, call the Newton Times Newspaper and order 10,000 inserts to be printed and inserted for distribution in zones 4, 6, 7, and 9 on Jan. 3, 2019.” Due by 12/6/18 The acronymmany entrepreneurs use to create goals like these is SMART, which stands for specific, measurable, attainable, relevant, and time- sensitive. TOBI should have several smaller SMART steps in order help make your TOBI a reality. We break the spreadsheet into four columns, and each one has a significant impact on moving the process forward. One of the most important is “Team Member Responsible” because it creates built-in accountability. Using Google Sheets, everything is updated in real time. Everyone can see who has followed through on their tasks and who hasn’t. It’s not designed to make people feel bad; it adds a layer of accountability for the teams. Doctor, leverage your time and rotate teammembers rather than trying to do everything yourself. Every teammember will have the opportunity to become invested in your practice’s success. It’s essential to keep your eyes on the prize. DO NOT OVERLOAD your Action List with multiple big ideas (Strategies). Start one and nail it before adding the next. As Dr. Orent says, it’s fine to have one clinical TOBI and one business team TOBI running simultaneously. But that’s it! The more strategies you put on your Action List, the more it turns into a big board of ideas rather than a productivity booster. I see Action Lists with so many ideas full of great vision, but instead of placing them on the main page of the sheet, make a new tab titled “Upcoming Goals.” Customization is one of the most effective ways to use Action Lists as long as it’s kept simple. Walk through the process with your GG12 Coach. Once you have a good grasp of how it should work, you’ll enjoy and benefit from using it at team meetings and nearly every GG12 function. If you’re looking for more information, gather your team and watch the video of my Gems Family Retreat presentation, “Discover the Simple Secret Science Behind Consistent Practice Success!” Go to InsidersCircle.com Site Map AUDIO/VIDEO PROGRAMS RETREAT PRESENTATIONS”

Inability to accomplish goals isn’t an intentional act on the part of doctors or team members; it’s caused by lack of direction. As a Gems Family Member, you now have a system to map out the steps required to accomplish whichever practice-building strategies you desire; The “Action List.” Action Lists help you organize your goals and create a plan to attack them head-on. As a GG12 Coach, it’s my job to help define and then walk you step-by-step through the process to ensure everything is clearly understood. We’ve developed a turnkey Google Sheet, the “Gems Action List,” with which you can detail every step you need to achieve favorable outcomes. This is especially helpful with The One Big Idea (TOBI). In order to maximize your chances of greatest success, you must identify your TOBI, and your TOBI must be broken down step-by-step on your action list. That starts with being as explicit and specific as possible: For every big goal, you must identify the smaller steps hyperspecific to your desired results. The larger the target, the more steps required. For example, let’s say you want to boost cosmetic services. “Running a cosmetic ad” is not going to get you quantifiable outcomes. Instead, try something like: Simple Tool Boosts Productivity and Gets You RESULTS By Chuck Nemitz, Certified GG12 Coach

SPRING 2019 EARLY BIRD SAVINGS ENDS 12/31/18

The Gems Family Members Spring 2019 Retreat is in Atlanta this March! If you’re ready to experience a transformative time for both your practice and your life, head on over to InsidersCircle.com and click the retreat banner in the top left corner. For the latest up-to-date information about what’s happening on Planet Gems, go to InsidersCircle.com and click on “Calendar” (menu bar, top left of homepage). If you have questions, please contact your Personal Gems Concierge or call 1-888-880-GEMS (4367).

90-MINUTE GG12 TEAMTRAININGWEBINARS: GG12 Team Training Toolkit Dental Practice Transformation members, please block out this monthly program on your calendar. These occur just once each month, but they could easily be the most important 90 minutes you and your entire team will invest. 6 InsidersCircle.com | 1-888-880-GEMS (4367)

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