Airways Annual Report 2019

Airways Corporation of New Zealand Limited Annual Report 2018 2019

SAFETY I S PARAMOUNT We are committed to achieving the highest level of safety performance across our organisation and, as the aviation environment evolves, we are working to proactively identify safety enhancements and learn from events. While loss of separation events remained stable during the year, two near collision events between aircraft were recorded in controlled airspace – one in the airspace surrounding Rotorua Airport and another on the approach into Wellington International Airport. Safety improvement initiatives are underway as part of ongoing investigations following both events. The health and safety of our people is paramount and we are disappointed to report one serious harm injury involving a contractor undertaking work for Airways. A number of recommended improvements have been implemented to reduce risk and further ensure safe working practices following an investigation into the incident. We are pleased to report that the contractor has returned to work. ENGAG I NG WI TH CUSTOMERS In June 2019 Airways confirmed new prices for our air traffic management services to airlines, light aircraft and general aviation operators. Following a robust and collaborative consultation process with our key customers, we announced an increase in prices for airlines of 21.4% over three years, from July 2019 to June 2022. Prices for general aviation operators will be kept in line with inflation, increasing by an average of 2.5% each year over the three years. To the matter of pricing, Airways prices have increased by an average of 2.5% per year over the past 10 years. Throughout the price setting process we looked to achieve a sensible balance between the need to invest in New Zealand’s aviation network, while maintaining prices that are internationally competitive. Customer feedback put forward during the consultation endorsed Airways’ broad vision for creating the aviation environment of the future. This includes the introduction of future-focused services, including digital air traffic control towers and UAV (drone) traffic management.

Airways’ central focus on delivering safe and efficient air navigation services for New Zealand and beyond has been unwavering and we have enabled almost a million safe journeys through our skies during the 2019 financial year. Providing flexible, responsive and excellent service to our customers is critically important to us and this is reflected in our performance across the national network. Unplanned staff unavailability unfortunately resulted in a reduction of services for some locations during the year. Contingency procedures were required on a number of occasions for Hawke’s Bay Airport and, while these procedures enabled all flights to operate safely, we regret that there was disruption to some flights. Airways continues to work closely with our people and customers as we look to new technologies and ways of working that will improve resilience and support us to deliver more flexible, safe and sustainable services nationwide.

CHAIR AND CEO’S REVIEW

INVESTING IN THE FUTURE

INTEGRATING DRONES INTO OUR AIRSPACE

AIRWAYS INTERNATIONAL

SUSTAINABILITY

AIRWAYS BOARD OF DIRECTORS

FINANCIALS

FINANCIAL PERFORMANCE

PERFORMANCE AND PROGRESS AGAINST SCI METRICS

FINANCIAL STATEMENTS

EVA KEY PERFORMANCE INDICATORS

ADDITIONAL FINANCIAL INFORMATION

GOVERNANCE AT AIRWAYS

“  W E H A V E E N A B L E D A L M O S T A M I L L I O N S A F E J O U R N E Y S T H R O U G H O U R S K I E S D U R I N G T H E 2 0 1 9 F I N A N C I A L Y E A R . ”

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