Executive Summary
This audit report highlights key opportunities for improvement in Globe's quality management systems and processes. By addressing these findings through the development and execution of Corrective Action Plans (CAPs), can enhance it’s operational success. Fostering a sense of accountability and ownership, within the organization, will be essential in driving improvements and ensuring compliance with both internal and customer requirements.
Key Points of Opportunity
Corrective Actions
Culture of Quality
Globe has an opportunity to elevate initiative and ownership by promoting a culture of quality within the organization, where everyone owns quality. By fostering a culture of accountability and proactive problem-solving, measurable improvements can be achieved.
There is an opportunity to improve the follow-through of Corrective Actions, which is essential for strengthening the effectiveness of the quality management system. Enhancing these areas will increase the system’s reliability, ensure consistent adherence to standards, and promote a culture of continuous improvement.
Supplier Management System
Non-Compliance with Customer Requirements
The audit identified opportunities for improvement in the supplier management system, particularly in the use of supplier scorecards and procedures. Addressing these gaps will enhance supplier performance monitoring and ensure adherence to requirements.
The organization has an opportunity to improve compliance with customer requirements as stipulated in purchase orders (POs) and contracts. Enhancing understanding and implementation of Coded Note and standard clause requirements will ensure adherence to customer specifications and expectations
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