LEADERSHIP ON PURPOSE MANAGING HYBRID / REMOTE TEAMS AND ENVIRONMENTS
OUR OBJECTIVE TODAY
This experience with provide development for HFHI team
leaders to facilitate hybrid meetings while being aware, intentional and informed on managing teams in hybrid environments.
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OUR CHALLENGE
When Habitat for Humanity International switched rapidly to a “remote first” organization during the pandemic, we did not have the time or resources to develop new, effective ways of working and communicating across a primarily virtual workplace. We’ve used virtual meetings as a primary method of staying in touch Updated each other on project progress through any means necessary
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THE PROBLEMS WE’VE ENCOUNTERED
Constant meetings drain employees and resources
Difficult to deliver high value or build community
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THE OPPORTUNITY
Diversify the way in which we interact with each other Evolve our expectations for work communications Build an effective hybrid culture that - prioritizes employee wellness and work-life balance - unlocks important focus time for employees, teams and leaders - creates more time and energy for meaningful social and community connection.
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OUR OBJECTIVE
Our goal today is to invite you to this conversation to explore ways to embrace our new hybrid reality and perhaps explore ways to thrive beyond what we could before.
LEADERSHIP ON PURPOSE // MANAGING HYBRID / REMOTE TEAMS AND ENVIRONMENTS
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LET’S TAKE THE " READY FOR HYBRID " CHA LLENGE
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% of people say they would “absolutely look for a new job if they can’t work remotely”
page 9; https://www.flexjobs.com/blog/post/flexjobs-survey-finds-employees-want-remote-work-post-pandemic/
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58 % of people say they would “absolutely look for a new job if they can’t work remotely”
page 9; https://www.flexjobs.com/blog/post/flexjobs-survey-finds-employees-want-remote-work-post-pandemic/
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% want to work remotely full time post pandemic
page 9; https://www.flexjobs.com/blog/post/flexjobs-survey-finds-employees-want-remote-work-post-pandemic/
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65 % want to work remotely full time post pandemic
page 9; https://www.flexjobs.com/blog/post/flexjobs-survey-finds-employees-want-remote-work-post-pandemic/
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% prefer hybrid work arrangement
page 9; https://www.flexjobs.com/blog/post/flexjobs-survey-finds-employees-want-remote-work-post-pandemic/
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33 % prefer hybrid work arrangement
page 9; https://www.flexjobs.com/blog/post/flexjobs-survey-finds-employees-want-remote-work-post-pandemic/
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Strong onboarding practices results in
&
% retention
% more productivity
page 26; https://www.saplinghr.com/10-employee-onboarding-statistics-you-must-know-in-2022#:~:text=Research%20by%20Glassdoor%20found%20that,productivity%20by%20over%2070%20percent.&- text=A%20strong%20employee%20onboarding%20process,they%20can%20be%20productive%20sooner
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Strong onboarding practices results in
&
82% retention
70% more productivity
page 26; https://www.saplinghr.com/10-employee-onboarding-statistics-you-must-know-in-2022#:~:text=Research%20by%20Glassdoor%20found%20that,productivity%20by%20over%2070%20percent.&- text=A%20strong%20employee%20onboarding%20process,they%20can%20be%20productive%20sooner
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% of employees
Only feel like they’ve had a great onboarding experience
page 26; https://www.gallup.com/workplace/235121/why-onboarding-experience-key-retention.aspx
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Only 12 % of employees feel like they’ve had a great onboarding experience
page 26; https://www.gallup.com/workplace/235121/why-onboarding-experience-key-retention.aspx
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Companies that lend support to their employees see better well being and produce % more high performers
page 42; inpulse.com/retaining-top-talent-how-employee-retention-is-the-next-big-business-challenge
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Companies that lend support to their employees see better well being and produce 21 % more high performers
page 42; inpulse.com/retaining-top-talent-how-employee-retention-is-the-next-big-business-challenge
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% of U.S. companies plan to pilot new spaces as part of their return to the office
page 76; https://www.steelcase.com/research/articles/topics/work-better/kickstart-return-office/
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50 % of U.S. companies plan to pilot new spaces as part of their return to the office
page 76; https://www.steelcase.com/research/articles/topics/work-better/kickstart-return-office/
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project to be working % of workforce hybrid in the near future
page 80; https://hbr.org/2021/01/9-trends-that-will-shape-work-in-2021-and-beyond
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46 % of workforce project to be working hybrid in the near future
page 80; https://hbr.org/2021/01/9-trends-that-will-shape-work-in-2021-and-beyond
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Only % of managers are prepared for leading their employees with empathy
page 82; https://www.gartner.com/en/newsroom/press-releases/2021-05-03-gartner-hr-research-shows-organizations-are-eroding-employee-performance-and-well-being-with-virtualized-office-centric-design
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Only 47 % of managers are prepared for leading their employees with empathy
page 82; https://www.gartner.com/en/newsroom/press-releases/2021-05-03-gartner-hr-research-shows-organizations-are-eroding-employee-performance-and-well-being-with-virtualized-office-centric-design
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% of HR leaders from midsize companies agree that manager roles have expanded but roles and teams are not structured to support well-being
page 84; https://www.gartner.com/en/newsroom/press-releases/2021-05-03-gartner-hr-research-shows-organizations-are-eroding-employee- performance-and-well-being-with-virtualized-office-centric-design
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75 % of HR leaders from midsize companies agree that manager roles have expanded but roles and teams are not structured to support well-being
page 84; https://www.gartner.com/en/newsroom/press-releases/2021-05-03-gartner-hr-research-shows-organizations-are-eroding-employee- performance-and-well-being-with-virtualized-office-centric-design
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HYBRID LEADERSHIP TIPS
Braid digital and physical experience page 76-77; https://www.steelcase.com/research/articles/topics/work-better/hybrid-collaboration-hard/
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HYBRID LEADERSHIP TIPS
Realize that pre Covid normal is no longer wanted
page 9; https://hbr.org/2021/05/resist-old-routines-when-returning-to-the-office
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HYBRID LEADERSHIP TIPS
People want to work from home and feel close to their coworkers
page 11; https://hbr.org/2021/07/how-to-have-tough-conversations-about-returning-to-the-office
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HYBRID LEADERSHIP TIPS
Flip enclosed and open spaces
page 29-30; https://hbr.org/2019/06/every-new-employee-needs-an-onboarding-buddy
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HYBRID LEADERSHIP TIPS
Create more open discussion settings
page 56;(Harvard Business School Publishing “You At Work, Managing A Hybrid Team”, 2021)
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HYBRID LEADERSHIP TIPS
Round table discussions
page 56;(Harvard Business School Publishing “You At Work, Managing A Hybrid Team”, 2021)
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HYBRID LEADERSHIP TIPS
Remove cubicles and create a more welcoming and inviting space
page 76; https://www.steelcase.com/research/articles/topics/work-better/kickstart-return-office/
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HYBRID LEADERSHIP TIPS
Shift from fixed to fluid
page 78;(Harvard Business School Publishing “You At Work, Managing A Hybrid Team”, 2021)
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HYBRID LEADERSHIP TIPS
Balance “We” and “Me” work
page 78; https://www.gensler.com/uploads/document/740/file/Gensler-US-Workplace-Survey-Summer-Fall-2020.pdf
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HYBRID LEADERSHIP TIPS
Four strategies for managers
2
3
4
1
Set the scene
Lead the way
Take baby steps
Share positive examples of transitioning
page 57-58; https://hbr.org/2018/11/we-need-to-talk-more-about-mental-health-at-work, https://hbr.org/2018/06/your-flex-work-culture-doesnt-help-employees-if-it-hurts-their-careers
LEADERSHIP ON PURPOSE // MANAGING HYBRID / REMOTE TEAMS AND ENVIRONMENTS
HYBRID LEADERSHIP TIPS
Ways to Embrace Hybrid
Shift to a remote first culture page 69-71; https://www.gensler.com/uploads/document/740/file/Gensler-US-Workplace-Survey-Summer-Fall-2020.pdf Set the tone to steer the culture page 78; https://hbr.org/2020/07/do-we-really-need-the-office Ensure that you have “work” and “non work” discussions page 78; https://hbr.org/2020/07/do-we-really-need-the-office Allow remote hires to bond as cohort page 27 ;(Harvard Business School Publishing “You At Work, Managing A Hybrid Team”, 2021) Set clear priorities and objectives so everyone on the team focuses on what’s important page 34-35; https://hbr.org/2020/04/how-to-be-an-empathetic-remote-coworker-during-the-covid-19-crisis
LEADERSHIP ON PURPOSE // MANAGING HYBRID / REMOTE TEAMS AND ENVIRONMENTS
HYBRID LEADERSHIP TIPS
Best practices when engaging with the team Meet and ask the team best practices • Routine meetings • Virtual meetings for full team discussions • Encourage cameras to engage with everyone Focus on flexibility to help retain retention Uncover your employees’ goals for their career • Ask how being in the company can help or hurt their goals • Ask goals for in person and virtual settings Seek constant insight Give options to when and how often they need to come into the office
LEADERSHIP ON PURPOSE // MANAGING HYBRID / REMOTE TEAMS AND ENVIRONMENTS
HYBRID LEADERSHIP TIPS
Best practices to ensure successful hybrid work setting
Ask for cameras on from the virtual employees when having a hybrid meeting Create an anonymous survey to see how everyone feels about returning to the office Test technology often! • Make sure everyone feels involved throughout the team gatherings
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