Governance and risk
Directors' Report
Financial statements
Assurance statements
Security holder information
Introduction Business performance Stakeholders Sustainability
Contents
Change in threat within FY26
Threat
Trend
Example management responses
Customer and road safety Failure to effectively manage road infrastructure and incident response could impact customer and road safety. Customer safety could also be impacted by an inability or failure to appropriately consider the consequences of significant weather events and climate change.
Incident management and the monitoring of driver behaviour across the broader national road networks in Australia and North America continue to be a focus.
• Assessment of the Australian network to determine iRAP safety ratings • MUARC analysis of serious injury crashes on Australian roads • Road Safety Action Plans (RSAP) and related communities of practice • Enterprise-wide RSAP incorporating maintenance, operations and corporate affairs • Development of Road Safety Audit platform and governance • Engagement across government agencies, transport, enforcement and road safety • Representation on Australasian College of Road Safety and US Department of Transportation committees • Road safety analytics continues to mature, with AI used as a decision support tool • Continued focus on emergency response capabilities and delivery of emergency management exercises • Transurban Road Safety Centre at NeuRA research program • Managed motorway initiatives to reduce safety risks (e.g. pre-peak hour speed limit reductions to lower risks of rear-end crashes) • Collaborations with government and universities on driver behaviour change initiatives • Supplier and Contractor Management Framework outlines requirements for regular audits, inspections and quality assurance assessments of contractors and sub-contractors • Asset reviews and Internal Audit Program • Implementation of Asset Operational Status reports and critical asset incident management forum to ensure assets operate within minimum operating requirements • Evolution of the asset management system (the Asset Management Framework), clearly setting out the asset management policies for investment decisions and the asset management objectives, standardised long term asset lifecycle planning and condition assessment and risk based prioritisation. • Resilience measures in place: – Scenario based response training – Scenario analysis of future weather events and/or changes in the operating environment on system/asset reliability and asset lifecycle planning – Business Continuity Plan, and Incident Management and Emergency Strategy Teams in place – Annual desktop exercises and field exercises with emergency services to coordinate response – Annual update and review of all corporate emergency procedures
Operational disruption – failure of infrastructure or an inability to respond effectively to a disruption on our infrastructure Failure to adequately maintain our infrastructure or respond to emerging incidents could impact asset operations, causing road user disruptions and leading to breaches in our concession obligations, potential safety risks and/or reputational damage.
Operating model changes have continued during FY26 with a focus on greater standardisation and continuous
improvement of best practices across our assets
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