Whistl ESG Annual Report 2023

Welcome & About Whistl

ESG Governance structure Effective ESG governance is critical to ensure the successful integration and management of Whistl’s ESG strategy. As such, we have established strong governance mechanisms that provide top-down leadership from our Board of Management to the engagement of our business units. These mechanisms guarantee that the required actions are implemented and operationalised. Our ESG governance structure is outlined below, along with the roles and responsibilities delegated to each senior management team.

Our Board of Management (BoM) takes ultimate responsibility for the approval and execution of our ESG strategy, including the approval of large projects and capital expenditures. Our Business Services and ESG Director is the Board’s sponsor for reviewing, monitoring and incorporating ESG and climate-related risks into the decision-making process, as well as monitoring progress against climate-related goals and targets every month. The Board-level committee responsible for ESG performance is the Audit Committee, which receives monthly updates from the ESG Committee relating to climate-related risks and opportunities. The Audit Committee is also responsible for reviewing and approving the external disclosures that are included in our annual report. Our Executive Board is ultimately responsible for the Group’s approach to ESG at an operational level while also ensuring that there is sufficient oversight of the identification and management of our ESG and climate-related business risks. The Executive Board meets every month and considers ESG matters, including climate-related factors, as a regular agenda item. Its mandate also includes the approval of ESG-related policies. Chaired by the Business Services and ESG Director, and including our Head of ESG and Sustainability, our ESG Committee reports to the Executive Board and provides ESG-related progress updates every month. Our Chief Operating Officer is the ESG sponsor for the ESG Committee and is responsible for sharing ESG-related information with our BoM. The ESG Committee is responsible for delivering the ESG strategy across the business, drafting ESG-related policies and disclosures for approval, keeping up to date with ESG and climate-related issues, proposing large projects and costs, and reviewing ESG and climate-related risks and opportunities quarterly. The Risk Management Committee informs the BoM quarterly about climate-related risks and opportunities and progress against climate-related objectives and targets. The Risk Management Committee consists of our senior management team and their nominated risk owners and risk delegates from across our business units. Each delegate has a deep knowledge of the current strategic and emerging risks and opportunities for the business and regularly liaises with senior management to identify those most significant to Whistl. The ESG Management Committee sets out the expectations across each of the Sub-Committees and approves the project objectives and KPIs. It is responsible for sharing updates with the ESG Committee and Executive Board every month. A member of the Executive Board chairs each of the ESG Sub-Committees. The ESG Sub-Committees are comprised of subject matter experts who are responsible for remaining informed about the latest ESG topic issues. They manage and track progress against objectives and KPIs, reviewing and reporting back monthly to the ESG Management Committee. Each of our business units plays a role in ensuring the execution of our strategy, agreeing on the internal resources needed, and implementing activities. The business units report progress to the ESG Management Committee every month and are kept up to date regarding the ESG workstream, performance and progress.

Board of Management

Whistl’s ESG strategy

Audit Committee

Governance Structure

Executive Board

Board of Management

Valuing colleagues

Audit Committee

Remuneration Committee

Executive Board

Executive Board

ESG Committee

Fulfilling opportunities

Intemal Audit

Extemal Audit

Risk Committee

ESG Committee

ESG Management Committee & Sub-Committees

Risk Management Committee

Preserving our natural environment

Valuing colleagues

Fulfilling opportunities

Preserving our natural environment

Employee training & development

Equality, Diversity & Inclusion

Carbon Emissions

ESG Management Committee and Sub- Committees

Fair & Decent work

Supporting communities

Waste Management

Task Force on Climate-related Financial Disclosures

Mail management

Fulfilment solutions

Parcel management

Businesses

Contact solutions

Cross-border solutions

Doordrop media

Appendices

Product sampling

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2023 ESG Report

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