Welcome & About Whistl
Occupational health and safety We care deeply about our team, and keeping everyone safe is a top priority for our business. This includes monitoring the frequency of workplace accidents and injuries, taking time to understand the root cause of these occurrences, and acting to prevent future incidents to the best of our abilities. Our mature approach to occupational health and safety (OHS) is established through our ISO 45001-certified OHS management system. In 2023, our ASR and AFR values (32.3 and 4.3, respectively) remained comparable to those for 2022 (38.6 and 4.2), demonstrating that our established safety management processes remain functional.
Case study: Driver safety training
To reduce the incident rate and increase road safety, we stepped up our driver training in 2023. This began with hiring a National Transport Training Manager in mid-2023, who initially focused on understanding our current systems, strengthening policies and procedures, and employing two new Driver Trainers. Since then, we have strived to enhance driver training through the use of telematics monitoring systems and driver profiling. Through telematics monitoring systems, we are able to understand critical information about each trip a driver takes. This includes metrics such as coasting, over-revving the vehicle, harsh acceleration, harsh braking and engine idle time. Taking all of this into account, driver profiling is then used to score safety performance and take proactive action to prevent incidents. Our drivers are ranked red, amber or green based on their driving performance. Our Driver Trainers are all SAFED (Safe and Fuel-Efficient Driving) certified. By better understanding our drivers’ needs, we are able to create personalised training programmes, including the following.
• Induction: New drivers are required to undertake a five-day induction to prepare them for work on the road. • Vehicle familiarisation training: This is a process designed to acquaint individuals with the specific features, controls and operational aspects of the vehicles they drive. • Annual driver refresher training: Informed by telematics and conducted by our SAFED Driver Trainers, we tailor annual driver training to what is required to improve driver performance. The training includes road safety, unnecessary braking and acceleration. • Toolbox talks: Integrating safety into the daily procedures, our toolbox talks are an informal and to-the-point way for us to discuss hazards, prevention and safe work practices. • Driver certificates of professional competence (CPC): These mandatory qualifications require 35 hours of classroom education every five years, ensuring our drivers are competent in areas of road safety, vehicle operations and regulatory compliance. We are pleased to report a 10% improvement in driver scores over the six months since the programme has been implemented. This equates to moving from red to amber using the scorecard system. We are committed to having 60% of our drivers achieve green by 2025.
Whistl’s ESG strategy
Valuing colleagues
Fulfilling opportunities
Preserving our natural environment
The nature of our business means that driving is one of the highest-risk activities we do. In 2023, we took further action to ensure our driver training met the needs of our team members throughout their careers. 2023 performance:
“
Our drivers work hard year round to improve their safety scorecards. The immediate benefits are reduced vehicle incident rate and severity, but they go far beyond keeping everyone safe. Benefits also include improving the fuel efficiency, life of moving parts and life span of the vehicle. In effect, driver training saves money and reduces the emissions produced. Despite the importance of these elements, safety will always be our primary focus; when the driver training is done
Task Force on Climate-related Financial Disclosures
Total incidents
635
Total fatalities:
0
effectively, the rest falls into place naturally.” Graeme Snowball, National Transport Training Manager
Accident Severity Rate (ASR)
32.3
Accident Frequency Rate (AFR)
4.3
Appendices
18
2023 ESG Report
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