Whistl ESG Annual Report 2023

Welcome & About Whistl

Physical climate-related risks Risk

Actual and Potential impact

Materialisation

Management response

Medium emissions (RCP4.5): medium term

To date, existing building and transportation management has been sufficient to mitigate risks. Future control measures may include: • installing large fans across facilities to reduce the impact of extreme heat • amending shift schedules to reduce employee exposure to extreme heat. Policies to dictate the course of action under various weather circumstances may be required, should extreme weather events impact business operations and employee health and safety. Weather conditions are monitored to ensure safe travel conditions for our employees. At present, this has been sufficient to manage the impact on routes. Larger sites across Whistl are built to the current standards with the installation of siphonic drainage systems to reduce the water pressure in the pipe work. We operate a planned preventative maintenance scheme for smaller sites to keep gutters and drains clear.

Sustained increase in temperatures generating health and safety risks for Whistl employees and risk of damage/ reduced performance of certain equipment.

Impact category: Minor

• Decreased revenue due to reduced efficiency of the workforce and equipment • Increased operating costs due to higher employee turnover • Increased operational costs for cooling to address overheating

Whistl’s ESG strategy

High emissions (RCP8.5): short term

Medium emissions (RCP4.5): medium term High emissions (RCP8.5): medium term

Extreme rainfall may disrupt Whistl’s facilities and collection/delivery routes, affecting operational employees’ utilisation and the business’s ability to deliver to customers on time through its carrier partners.

Impact category: Minor

Valuing colleagues

• Reduced revenue due to delayed service delivery • Increased operational costs associated with increased time frame and potential route diversion to provide services • Increased capital costs for preventative upgrades and maintenance across facilities

Potential impacts to both routes and facilities will continue to be regularly monitored.

Fulfilling opportunities

Transition climate-related risks Risk

Actual and Potential impact

Materialisation

Management response

Medium emissions (RCP4.5): long term High emissions (RCP8.5): medium term

Sustainability performance, especially related to emissions reductions, has become an increasingly important topic among our customer base. Whistl has committed to an ambitious net-zero target alongside its net-zero strategy to enable its transition to a low-carbon economy. We report our performance against our strategy transparently through reputable platforms, including EcoVadis, CDP and SBTi. View our approach to decarbonisation for further information. Whistl has committed to low-emission vehicle targets across its fleet, which are more ambitious than those stipulated by regulatory requirements. Low-carbon options are assessed at each lease renewal and, to date, we have introduced 13 electric vans across our fleet. While low-carbon options for HGVs are not commercially viable for our operations at present, we have plans to invest in higher-efficiency HGVs to reduce emissions across our HGV fleet. For further details, view our fleet initiatives.

Failure to attract and retain climate- conscious customers, especially business customers seeking to reduce their Scope 3 emissions, due to a failure to transition to or utilise low-carbon carrier partners and processing methods. Low-emission vehicle policies for Whistl’s fleet, such as the 2035 ban on the sale of petrol/diesel and the introduction of vehicle charging zones (e.g. Clean Air Zones [CAZ] and the Ultra-Low Emission Zone [ULEZ]).

Impact category: Incidental

Preserving our natural environment

• Reduced market share • Reduced revenue due to loss of customers owing to Whistl not meeting procurement criteria

Task Force on Climate-related Financial Disclosures

Medium emissions (RCP4.5): short term High emissions (RCP8.5): short term

Impact category: Incidental

• Increased capital cost for transitioning to a low- carbon fleet • Increased operating costs associated with decreased efficiency of low-emission vehicles

Appendices

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2023 ESG Report

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