Whistl ESG Annual Report 2023

Welcome & About Whistl

Appendices Certifications OFCOM requirements

UK Postal Regulator

Whistl’s ESG strategy

Mail Industry Code of Practice (MICOP)

Operational requirements for postal operators

Postal Services Act 2011

Legislation enabling privatisation of Royal Mail

Data Protection Act

Controls how personal information is used by organisations, businesses or the Government

ISO 9001:2015 certified (DSA)

International standard dedicated to Quality Management Systems

Valuing colleagues

ISO 27001:2013 Information Security (DSA)

A set of standardised requirements for an Information Security Management System

ISO 45001:2018 certified (DSA, Whistl Fulfilment and Parcelhub)

International standard for health and safety at work

ISO 14001:2015 Environmental, Health & Safety, Quality Management (DSA)

The criteria for an environmental management system

ISO 50001:2018 Energy Management (DSA)

The international standard for Energy Management

Fulfilling opportunities

Business Continuity Good Practice Guidelines 2018

The definitive guide for business continuity and resilience professionals

PCI:DSS compliant

The Payment Card Industry Data Security Standard

Carbon Disclosure Programme (CDP)

Recognised as a global leader for engaging with our suppliers on climate change

Preserving our natural environment

EcoVadis Gold Medal

Gold award for environmental performance and corporate social responsibility (CSR)

FSQS (Financial Services Qualification System) UK’s Border Force & HMRC Customs Clearance Agent

Requirement by the largest financial services companies’ supplier procurement processes

Enables us to offer air, sea and road clearance for mail and parcels entering the UK

RSQS (Retail Suppliers Qualification System)

A supplier is complying with a minimum set of standards including SR, legislation, information security and GDPR

Task Force on Climate-related Financial Disclosures

Ad NetZero

To reduce the carbon impact of developing, producing and running UK advertising

Investors in People (IIP)

A framework to help focus on organisational priorities and improve performance through people

PAS91

Standard which enables us to fast-track procurement process by demonstrating as a contractor that we already comply to the latest standards across a number of criteria. The accreditation covers Health and Safety, Bribery and Corruption, Fraud, Training, Compliance, legal and regulatory requirements across modern slavery and EDI.

Appendices

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2023 ESG Report

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