Whistl ESG Annual Report 2023

Welcome & About Whistl

From the moment we embarked on the development of our ESG strategy, we made it a priority to engage our incredible team throughout the process. Our remit was to develop a robust ESG strategy that responds to our stakeholders’ increasing expectations. The strategy needed to be clear, simple and appropriate for all our business units. It also needed to be well-informed and reflective of the external landscape. The role of our industry and our stakeholders’ perceptions of it have evolved significantly in recent years. While the proportion of physical mail has decreased, eCommerce has steadily grown.” Irene Boctor, Head of ESG and Sustainability “

Whistl’s ESG strategy Our approach to sustainability Our mission is to grow by doing a great job, with can-do people working efficiently to deliver exceptional service to our customers. Developing an ESG strategy gave us a platform and unifying structure to capture the many ESG-related activities already ongoing across our business. We have outlined some of these critical milestones and will bring these and many more to light in subsequent pages.

Whistl’s ESG strategy

Valuing colleagues

Whistl’s ESG milestones

Fulfilling opportunities

2007

2008

2009

2017

2020

2021

2022

2023

Achieved Investors in People accreditation

Achieved certification to ISO 45001 (Occupational Health & Safety) Joined the Valuable 500 global movement putting disability on the business leadership agenda

Implemented ‘Phase 1’ of the Zest Recycle waste management system across 50% of our sites Launched our employee- led EDI charter

Submitted our first TCFD disclosures Completed first full carbon footprint

Achieved certification to ISO 9001 (Quality Management Systems)

Preserving our natural environment

Achieved certification to ISO 14001 (Environmental Management Systems)

Submitted climate- related information to the CDP for the first time

Submitted carbon emissions reduction targets to the SBTi

Task Force on Climate-related Financial Disclosures

Appendices

6

2023 ESG Report

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