Explorer Franchise Welcome Pack New Starter Information 2025
Hays Travel Homeworking | Personal Travel Consultant Information Pack 2024
1
2 21
Welcome to Explorer Travel - Your New Adventure Awaits
It’s always exciting when there’s something new on the horizon and this is no exception. You’re about to embark on a life- changing journey and I want to officially welcome you to the world of Explorer Travel.
You’ll be hard pressed to find any other travel franchise in the UK as dedicated as we are, and that’s why I know we’ll make a good team. Please take the time to read through the next few pages, as it will help us to get you up in the air as soon as you’ve completed your training. I hope you love becoming an Explorer just as much as the rest of us, because there’s nothing else we’d rather do!
Although this is your very own business and you may be working remotely, you’re not alone. We have a passionate and experienced team of people, who are committed to helping you succeed and enjoy the kind of lifestyle you’ve been chasing.
Bon voyage,
Steven Reilly Head of Explorer Franchise
3 3
Hays Travel Homeworking | Personal Travel Consultant Information Pack 2024
NEW STARTER PACK 2025
3
4
Lets get you started on your Explorer journey today
Training Before you can throw yourself wholeheartedly into your new business, we want to arm you with Explorer Travel insider knowledge to ensure you get off to a confident start.
Option 2 – Explorer Pro Package Only You now have the option of using the Explorer Travel Holidays brand as above or you may wish to use your own branding and trading name (for example “Bolton Travel or Steve’s Travel) in which case you will need to purchase a domain name and matching email address from a domain name host like https://www.123-reg.co.uk Please note that if you choose this option, you will still see reference to Hays Travel/ Explorer Travel on your documentation and website. (A Hays Travel Franchise owned by Steve Bloggs) Again, prior to making any purchases please do check with us first as there may be another company using a similar name.
that these are stored in a secure folder on your device and cannot be accessed by any third party.
Should you have any issues with usernames and password and logging into our systems, please send an email to itsupport@explorertravel.co.uk Your Trading Name What to call yourself? It’s an all-important decision, one that’s going to stick with you. Option 1 - Explorer Package On our Explorer package you will be trading with our recognised brand, “EXPLORER TRAVEL HOLIDAYS” We will provide you with a domain name, a matching email address and stationery. Please note that your trading name will always be “Explorer Travel Holidays” Example domain name www.sh.explorertravelholidays.co.uk Example email joe@explorertravelholidays.co.uk
Your Trainer will send joining information in the week before your induction training course. This includes:
1. Dates and times for training 2. Course content 3. Course Expectations
All training courses run for 5 days (Monday to Friday) and you should make sure you are available between 10am and 5pm each day. There will be regular breaks each day.
Please ensure that for the duration of your training, you are in a quiet room and will not be distracted.
What you’ll need In order to complete the training, you’ll need a laptop running Windows 10 or higher (or a Mac) with Microsoft Word and Excel.
Please note tablet and mobile phones are not suitable for the training course.
The training course will be delivered on Microsoft Teams. We request that you download this before the course.
You will also be provided with unique logins to all our systems on the morning of the training course. We ask
5
NEW STARTER PACK 2025
6
Lets get you started on your Explorer journey today
Facebook We have a private Facebook franchise group where you can share information, ask for advice and read important posts relating to travel. It is also a great place to see what your fellow Explorers are up to on a daily basis
Alternatively, you could or use a dedicated online service like Invoco or Vonage.
Please return your form a minimum of 7 days before the start of your training course.
Business Cards First impressions count right? And that’s why we’ll set you up with your own business cards to flash around. Following your induction training, we will contact you to proof read your business card template. Once you’re happy, we will send this to print and have them delivered to your preferred address. Your franchise fee covers the cost of your initial set of 500 cards. Replacements can be ordered and we will advise of cost prior to order. *Please note that business cards will be provided if you are using our brand, Explorer Travel Holidays. If you are using your own brand/trading name, you will be responsible for your own cards. However, we must check your designs before going to print. Monthly Management Fees - Important Your monthly management fees should be paid by direct debit. We will send you a Direct Debit mandate via DocuSign We will not request your first payment until the month after you have completed your training course. Example, if your course started on the 15th March, your first Direct Debit payment will be requested on or around the 20th April. Fees are £99 + VAT = £118.80
2. As you will be doing a lot of local marketing and networking, getting a local number relative your area is ideal as people prefer to deal with someone from an area they recognise. Alternatively, you can purchase a national or London based number. VAT Registration Do I, or don’t I? There is no specific requirement to become VAT registered for your business unless your annual earnings exceed the threshold limit of £90,000 (correct at time of writing). However, you may have other reasons to become VAT registered so you should always seek advice. Unfortunately, we cannot advise in this area as it can be down to your own personal circumstances. A Chartered accountant would be able to help and advise but you can also change status at a later date if required. Explorer Travel Registration Once you have decided on your domain name, email address and telephone number, you will need to register all your details with us We will send you a separate form to complete once you are ready to submit your business details. We can’t commence work on your general travel website until we receive your registration form and need to get you registered with ABTA and ATOL.
We will add you to our Group once you commence training.
Telephone Numbers You might be thinking – I’m online, why do I need a telephone number? While you may carry out the majority of your transactions online, having a phone number provides another way of customers to get in touch with you. You don’t want to limit yourself to just an email address. Having a valid phone number will also boost your credibility. There are many options with telephone numbers, but it’s important to consider this carefully, as customers can be put off certain numbers.
We don’t advise: 1. Using any numbers starting with 08 2. Using a mobile number
We do advise: 1. As an online agent you can get an online number. It’s easy to set up and a low cost option. You could check with your Internet service provider as many broadband packages will come with, or you can add a digital number.
7
NEW STARTER PACK 2025
Your checklist To summarise, please find below a checklist to help you prepare for your exciting journey ahead.
Ensure that my diary is clear for the training week.
Register my business details on Explorer Travel.
£
Complete your direct debit mandate for the monthly management fee.
Checked laptop/PC for training purposes.
£
Contacted everyone I know to let them know about my new venture launch date and the services I can offer.
Set up telephone number/line.
8
8
NEW STARTER PACK 2025
GET READY FOR LAUNCH!
9
NEW STARTER PACK 2025
10
Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10Made with FlippingBook - professional solution for displaying marketing and sales documents online