All-Inclusive Door-to-Door Holidays for Over-60s
Contents
Holiday Calendar….page 3
All-Inclusive Holidays….pages 4 - 14
About Your Holiday.…pages 15 - 19
How to Book Your Holiday….page 20
Dragonfly is a small privately-owned company. Since the early 1990s, we’ve been creating holidays with love, thought, time and care - each one carefully crafted to share with you, our wonderful Dragonflyers. So, turn a page, step into our holidays, and let the wings of your imagination carry you away….
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Welcome to Dragonfly All Inclusive Holidays for Over-60s Door-to-Door Service We collect you from your home by taxi & return you home at the end of your holiday (from Birmingham & surrounding areas) Comfortable Coach Travel With complimentary drinks and biscuits served to you on board the coach and comfort stops en route 3 & 4 Star Hotels Comfortable en suite accommodation at carefully chosen hotels with breakfast & evening meals Daily Excursions A well planned itinerary with interesting excursions including all admission charges Daily Lunches Light lunches at selected tearooms, restaurants & historic inns including lunch on your homeward journey
Escorted by a Tour Manager A friendly & professional tour manager will accompany your holiday throughout
In-House Customer Scheme Reassuring assistance in the event of illness or accident
Our holiday prices include all of the above - your whole holiday from start to finish - there are no hidden extras!
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Holiday Calendar 2026
January 2026 26 - 30 Jan “A Winter Gathering at the Headland” pg. 4 February 2026 22 – 26 Feb “Cathedrals, Castles & Coastal Charms” pg. 5 March 2026 22 – 26 Mar “Lakeland Light & Daffodil Delight” pg. 6 April 2026 12 – 16 Apr “Island Dreams & Salt-Kissed Shores” pg. 7 18 – 22 Apr “Red Cliffs, Blue Skies, Ocean Views” pg. 8
May 2026
3 – 7 May “A Maytime Norfolk Escape” pg. 9 10 – 14 May “Tenby Shores & Pembroke Horizons” pg. 10 June 2026 1 – 5 Jun “Seaside Elegance: A Devon Retreat” pg. 11 14 – 18 Jun “Golden Summer in the Tweed Valley” pg. 12 July 2026 5 – 9 Jul “Sunlit Days & Jurassic Shore Sunsets” pg. 13 25 – 31 Jul “Bournemouth & Beyond: Dorset Days” pg. 14
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“A Winter Gathering at the Headland” Chase away the winter blues & join our Winter Gathering on the English Riviera coast with its mesmerizing views & wild, timeless beauty…. Monday 26th to Friday 30th January 2026
The hotel The historic 3-star Headland Hotel & Spa faces the coast on the clifftops at Daddyhole, enjoying mesmerising views of the ocean in the Devonshire coastal town of Torquay,. Originally a summer villa, the hotel’s Romanoff Restaurant is named after the family who once owned this unique property.
It offers both an excellent menu & stunning views and the recently redesigned Gallery Lounge, which also enjoys sea-views from its terrace, is a perfect place to relax & socialise. The hotel has regular evening entertainment and there is also a luxurious hotel spa, with hydrotherapy pools and a sauna. Daily excursions & lunches • An entertaining half-day ‘Heritage Tour of Torquay’ with a wonderful local guide • A visit to beautiful Port Eliot, with a private house tour that includes Robert Lenkiewicz’s intriguing Riddle Mural & also takes us ‘below stairs’ to give a unique perspective on those who have owned, lived and worked there • The thatched-cottage village of Cockington with Cockington Court’s many art & craft studios & snowdrop-filled gardens & a welcoming village pub for lunch! • A free half day at our hotel (with the coach on hand to drop us at the harbourside & shops). We also have complimentary use of the hotel’s relaxing & rejuvenating hydrotherapy pools during our stay. (Daily light lunches & all admission charges are included in holiday) Accessibility
A hotel lift serves all bedrooms.
The hotel’s relaxing hydrotherapy pools
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“Cathedrals, Castles & Coastal Charms” From sacred spires to sea air; a perfect early season holiday offering a gentle journey through some of Kent’s treasures
Sunday 22nd to Thursday 26th February 2026
The hotel The Abbots Barton is a family-owned, 3- star Victorian Gothic-style hotel set in two acres of tranquil landscaped gardens, in the historic city of Canterbury, Kent. It is an extremely elegant hotel that blends historical charm with contemporary comfort & is beautifully furnished with individually designed bedrooms.
Modern British fare, sourced from local suppliers, is served in the stylish Fountain Restaurant while the comfortable Westfield Bar Lounge offers after-dinner relaxation. Daily excursions & lunches • A visit to “the loveliest castle in the whole world" - legendary Leeds Castle, including the castle, gardens, museums & a magnificent Falconry Display • A relaxing day in Canterbury including a visit to the world-famous cathedral • A day on the Kentish coast including the Whitstable Museum & Gallery exploring local sea-faring heritage & the story of Whitstable’s renowned oysters! (Daily lunches and all entrance charges are included in holiday) Accessibility
There is a hotel lift serving all bedrooms.
Leeds Castle’s magnificent Birds of Prey
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“Lakeland Light & Daffodil Delight” Step into Wordsworth’s world - Windermere’s springtime magic awaits, where daffodils dance and spring light warms the soul
Sunday 22nd to Thursday 26th March 2026
The hotel
Windermere Manor is a welcoming, 3-star country house hotel set in peaceful gardens just a short stroll from Lake Windermere, in the heart of the English Lake District; a charming retreat that blends traditional character with modern comfort. The wood-beamed restaurant & glass-roofed conservatory offer classic British dishes made with locally sourced ingredients,
scenic views of Lake Windermere can be enjoyed from the terrace, a small, heated pool is ideal for a quick dip & the cosy lounge and bar provide the perfect setting for relaxed evenings after our days exploring lakes, fells & daffodil-lined shores. Daily excursions & lunches • A visit to Dove Cottage, beloved home of William Wordsworth – including the inspiring Wordsworth Museum & time to explore charming Grasmere village. • A morning at the fascinating Lakeland Motor Museum, home to the Donald Sutherland Collection, with a relaxing afternoon cruise on Lake Windermere. • A visit to Brockhole Visitor Centre, with a guided Heritage Garden Tour, lunch overlooking the spring blooms, and a gentle afternoon in nearby Ambleside. (Daily lunches and all entrance charges are included in holiday)
Accessibility The hotel has ground floor bedrooms and lift access to first floor rooms (but second floor rooms are accessed by stairs) so we will discuss this when you book to allocate you a suitable room.
All-inclusive cost
£845 per person sharing a twin or double room. Sole occupancy of a twin or double room at a £30 per night supplement
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“Island Dreams & Salt-Kissed Skies” In April, the Isle of Wight awakens with spring-time blossom amidst rolling downs, serene shorelines & endless horizons embraced by salt-kissed skies Sunday 12th to Thursday 16th April 2026
The hotel Set high above Shanklin Bay, the 3-star Channel View Hotel offers sweeping ocean views from its cliff-top setting on the enchanting Isle of Wight.
Savour sea-view dining in the Osborne Restaurant, before enjoying after-dinner entertainment in the Alverston Lounge-Bar, complete with a maple-sprung dance floor. An indoor pool and sauna complement the facilities, making the hotel a fabulous retreat for a relaxing holiday. Daily excursions & lunches
• A visit to the fascinating Wight Military & Heritage Museum, reflecting the island’s wartime legacy & wider heritage, from armoured vehicles to everyday island life. • An exclusive Keeper’s Tour at enchanting Monkey Haven, meeting mischievous monkeys, curious meerkats, and majestic birds of prey • A day at elegant Osborne House & Gardens, the beloved island retreat of Queen
Victoria, and the nearby royal church of St Mildred’s at Whippingham (Daily lunches and all admission charges are included in holiday)
Accessibility
The hotel has steps to the entrance but there is also a side entrance with level access. There is a hotel lift serving all floors but there are steps in some of the corridors to access bedrooms
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“Red Cliffs, Blue Skies, Ocean Views” Discover Sidmouth in Springtime, where early flowers bloom, sunlight dances on the ocean and the town’s timeless charm unfolds
Saturday 18th to Wednesday 22nd April 2026
The hotel The family-owned, 3-star Royal York & Faulkner Hotel is an elegant Regency property on the seafront Esplanade in the charming Devonshire town of Sidmouth. Overlooking the beach, it offers sweeping views of East Devon’s striking red cliffs & is also just steps away from the unique, independent shops of this charming town.
We can relax in three elegant lounges, including a sea-facing lounge, and dine in the oak-panelled restaurant with its ocean views where traditional silver service enhances menus crafted from locally sourced ingredients. During our stay, the Faulkner lounge-bar will also host a light program of evening entertainment to round off the day Daily excursions & lunches • A visit to Bicton Gardens, with a Woodland Railway ride, the Palm House & Italian Garden, beautiful magnolias & spring bulbs, and the museum of Devon rural life • A scenic cruise aboard the Pride of Exmouth with stories of the sea, dramatic Jurassic Coast scenery, plus a relaxed lunch and time on Exmouth seafront • A free day to enjoy Sidmouth’s seafront, spring gardens & unique, independent shops (including a visit to Sidmouth Donkey Sanctuary for those who wish!) (Daily lunches and all admission charges are in holiday)
Accessibility There are two hotel lifts serving all floors
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“A Maytime Norfolk Escape” From seafaring tales and royal retreats to bird-rich saltmarshes and sweeping seascapes — take time to discover Norfolk’s timeless beauty Sunday 3rd to Thursday 7th May 2026
The hotel The historic 4-star Duke’s Head Hotel stands proudly on King’s Lynn’s Tuesday Market Place, its striking powder-blue façade a Georgian landmark at the heart of this vibrant Norfolk town.
Built in 1683, the hotel blends timeless elegance with modern comforts. In Turner’s Restaurant, menus celebrate fresh, local produce, and the stylish Massey & Co Bar & Lounge are a welcome retreat for after-dinner relaxation. With its central location, the Duke’s Head is ideally situated for exploring King’s Lynn’s historic town and waterfront. Daily excursions & lunches • A day in King's Lynn - discovering some of the town’s colourful past at ‘Stories of Lynn’ and its rich seafaring heritage at ‘True’s Yard Fisherfolk Museum’ • A visit to the Sandringham Estate, beloved country retreat of the late Queen Elizabeth II, with its elegant country house, museum and glorious gardens, • A scenic coastal run – from Hunstanton Heritage Centre, past sweeping seascapes, to the bird-rich saltmarshes of Cley Marshes Visitor Centre. (Daily lunches and all entrance charges are included in holiday)
Accessibility There is a hotel lift serving most bedrooms.
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“Tenby Shores & Pembroke Horizons” From St Davids’ spiritual grandeur and Scolton’s wooded heritage to Tenby’s painted harbour and golden sands — Pembroke horizons await Sunday 10th to Thursday 14th May 2026 w P The hotel The Imperial, Tenby is an elegant seafront hotel set on the Esplanade in this picturesque Pembrokeshire town. Overlooking the golden sands of South Beach, it offers sweeping views across Carmarthen Bay and is just a short stroll from Tenby’s quaint harbour & colourful streets. A beautiful grade II listed property, it has recently completed a multi-million-pound refurbishment and now offers elegant bedrooms with contemporary touches such as Hansgrohe bathrooms & Smeg fridges. Guests can relax in the welcoming lounge and terrace, both overlooking the bay and enjoy traditional dining in the Essence Restaurant. Daily excursions & lunches • A visit to Scolton Manor, a traditional Victorian country house surrounded by gardens with a working walled garden & a stunning woodland sculpture trail • A scenic coastal drive to the pilgrimage site of St David’s with visits to the awe- inspiring 12th century cathedral & Oriel y Parc Gallery & Visitor Centre • A day to explore the charming coastal town of Tenby with its beautiful harbour and unique, independent shops with a visit to the nearby Lovespoon Workshop (Daily lunches and all entrance charges are included in holiday)
Accessibility There is a hotel lift serving all bedrooms.
Woodland Sculpture at Scolton Manor
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“Seaside Elegance: A Devon Retreat” From abbeys to Art Deco and butterflies to Benedictines, discover Devon’s heritage with ocean-view comfort
Monday 1st to Friday 5th June 2026
Agatha Christie, best-selling novelist of all time
The hotel The historic 3-star Headland Hotel & Spa faces the coast on the clifftops at Daddyhole, enjoying mesmerising views of the ocean in the Devonshire coastal town of Torquay. Originally a summer villa, the hotel’s Romanoff Restaurant is named after the family who once owned this unique property. It offers both an excellent menu & view and the recently redesigned Gallery Lounge, which also enjoys sea-views from its terrace, is a perfect place to relax & socialise. The hotel has regular evening entertainment and there is also a luxurious hotel spa, with sauna and rejuvenating hydrotherapy pools.
Daily excursions & lunches
• A visit to Coleton Fishacre, the elegant 1920s Art Deco country retreat of the D’Oyly Carte family with its exotic sub-tropical gardens overlooking the sea • A visit to Buckfast Butterflies & Dartmoor Otter Sanctuary with colourful wildlife and Buckfast Abbey with its historic church & tranquil gardens • A free day in Torquay to explore the seafront & shops with lunch in an historic pub on the quayside & relax at the hotel with its ocean-view sun terrace (Daily light lunches & all admission charges are included in holiday) There is a hotel lift serving all of our bedrooms.
Accessibility
Buckfast Butterflies
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“Golden Summer in the Tweed Valley” Golden summer days revealing great houses and abbeys rich in legend, gardens alive with summer colour, and towns steeped in Borders history
Sunday 14th to Thursday 18th June 2026
The hotel The Peebles Hydro is a fabulous 3-star property set in its own grounds near Peebles. This welcoming hotel enjoys spectacular views of the beautiful Tweed Valley in the Scottish Borders. We can enjoy panoramic views from the Grill Room Restaurant as we savour seasonal menus celebrating Scotland’s larder, and relax in the comfortable lounges and Miller Bar. Within the hotel you’ll also find a small gift shop, a tranquil spa with swimming pool, spa bath and steam room, and, a delightful highlight, its very own micro gin distillery in the grounds. Daily excursions & lunches
• Relaxing time in the beautiful border town of Peebles visiting the John Buchan Story & browsing in the High Street filled with small independent shops • A visit to the Great Tapestry of Scotland at Galashiels; over 1,000 volunteer stitchers from the Borders to the Highlands & the Islands created this beautiful & intricate tapestry depicting the colourful stories of 12,000 years of Scottish history • A visit to Melrose Abbey, Scotland’s first Cistercian monastery; famed for its Gothic ruins, intricate carvings & links to Robert the Bruce • A visit to Abbotsford, beloved home of famous author, Sir Walter Scott; with a guided house tour & time to explore the gardens & award-winning Visitor Centre (Daily lunches and all admission charges are included in holiday) Accessibility There is a hotel lift serving most of the bedrooms.
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The baronial Entrance Hall at Abbotsford
The baronial Entrance Hall at Abbotsford “Sunlit Days & Jurassic Shore Sunsets” Each day unfolds in Dorset’s gentle summer sunlight and by night the shoreline becomes a canvas of unforgettable skies Sunday 5th to Thursday 9th July 2026 T The hotel The 3-star Heights Hotel is a distinctive landmark on the beautiful Isle of Portland at the heart of Dorset’s World Heritage Jurassic Coast. The island is tied to the mainland by Chesil Beach (& easily reached by road from Weymouth). This unique hotel has a welcoming large marble reception-lounge at the entrance. The first-floor restaurant, bar-lounge and bistro share fabulous panoramic views over Chesil Beach and Portland Harbour, while a relaxed ground-floor café-bar provides the perfect spot to unwind in the evening.
Daily excursions & lunches
• A scenic drive along the Chesil Beach coastline to historic Abbotsbury village with a visit to its spectacular sub-tropical gardens in full summer glory • Thomas Hardy’s Birthplace Visitor Centre at Brockhampton plus the charming cob & thatch cottage where he wrote ‘Far from the Madding Crowd’ • A day exploring the island - Portland’s majestic Tudor castle, the open-air Sculpture Park and the visitor centre at iconic Portland Bill Lighthouse • (Daily lunches and all entrance charges are included in holiday)
Accessibility
There is a hotel lift serving all bedrooms
The Memory Stones, Isle of Portland
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“Bournemouth & Beyond: Dorset Delights”
Summer days slowly unfolding with sandy bays, coastal gardens & seaside towns rich in local character… Sunday 25th to Friday 31st July 2026 The hotel The family-owned, 3-star Marsham Court Hotel enjoys an elevated position on Bournemouth’s East Cliff, with sweeping views of the pier and golden beaches. Stylishly refurbished, it blends contemporary design with the warmth of a traditional seaside welcome. Guests can unwind in the elegant lounge or dine in the restaurant, both overlooking Bournemouth Bay, while the Retreat Bar hosts seasonal evening entertainment. Award-winning gardens and sun terraces provide a tranquil haven to savour the bay’s panorama. Daily excursions & lunches • A visit to Athelhampton House, one of England’s finest Tudor manors, with its atmospheric Great Hall, richly furnished rooms & award-winning formal gardens • The Isle of Purbeck with Swanage’s sandy bay, quaint shops & Victorian pier plus Durlston Castle’s clifftop visitor centre with sweeping coastal views • Beautiful Compton Acres Gardens in full summer bloom plus Poole’s quayside & fascinating museum telling the story of the town’s rich maritime heritage • Free time to relax & enjoy Bournemouth’s seafront and gardens plus a gentle land-train ride through the coastal nature reserve at nearby Hengistbury Head (Daily lunches and all admission charges are included in holiday) Accessibility
There is a hotel lift serving all bedrooms
All-inclusive cost
£945 per person sharing a twin or double room. Limited single rooms at no supplement Sole occupancy of a twin or double room at a £25 per night supplement Limited Sea-view, Sea-view & Balcony & Family rooms at a supplement
The Japanese Garden, Compton Acres
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All-Inclusive Holidays
Dragonfly holiday prices are all-inclusive so they cover the cost of the whole holiday – there are no extras! Most coach holidays include coach travel, hotel accommodation and meals at the hotel as standard, but a Dragonfly holiday also includes a taxi collection from home, daily excursions, all entrance fees, light lunches out every day, hot drinks & biscuits on board the coach and the services of a friendly tour manager (in addition to the coach driver). We provide a stress-free holiday with all arrangements made and no additional expense so you can simply relax and enjoy yourself knowing everything has been taken care of. During a Dragonfly holiday, the only additional items our customers may wish to purchase are evening drinks from the bar, or an ice cream or souvenir during the day! We even include lunch on the way home! Door-to-Door Service Our holidays include taxi collections from home for customers living in Birmingham and the surrounding areas - so there’s no need to worry about travelling to meet our coach or struggling with your suitcase! We collect you from home by taxi and return you home at the end of your holiday. On the morning of departure, we bring you to our departure point at Hopwood where our friendly tour manager and driver are waiting to greet you. On arrival, your taxi driver will pass your luggage directly to our coach driver while our tour manager welcomes you onboard. Once everyone has arrived, we are ready to set off together and to enjoy the first of many complimentary hot drinks & biscuits on board the coach! Unless we are travelling further afield e.g. to Scotland, your collection time from home is rarely earlier than 8.30 am & as everyone is brought directly to the coach there is, of course, no additional travelling around to collect anyone else once we have all set off together from Hopwood! At the end of the holiday, we return to Hopwood by late afternoon where we are met by our homeward taxis. Comfortable Coach Travel Your holiday is on board a comfortable touring coach with w.c. & hot drinks facilities. During the coach journeys, our tour manager will serve you with complimentary refreshments - not just a standard tea or coffee – we also offer decaffeinated options, hot chocolate, herbal teas & bottled water (& even Bovril by special request!) plus delicious biscuits from family-owned company, Border Biscuits. We will always make at least two comfort stops
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en route to the hotel (with more comfort stops for longer journeys) - there’s no rush & it’s most important to travel in comfort! 3-Star & 4-Star Hotels The hotels we use range from larger 3-star or 4-star hotels with leisure facilities to smaller 3-star hotels. Many of the hotels we use are family owned and individually run. All bedrooms have a private bathroom with complimentary toileteries, colour television & a tea & coffee hospitality tray as standard, and some hotels also offer additional little luxuries! We always visit a hotel before we use it, and many of the hotels we feature have been ‘tried and tested’ over the years by our customers to become firm favourites. Daily Excursions We invest a lot of time in researching & planning interesting itineraries for our holidays. You will see an outline of our planned excursions on each of the individual holiday pages. We create gently paced days, leaving at a civilised time after breakfast (usually 10 am) with scenic journeys & interesting places to visit. Everything happens at a relaxed pace & we also ensure that our itineraries are accessible to those of our customers who have more limited mobility. Our itineraries are planned with the benefit of over 30 years of experience in tour planning & management! Lunches We include a daily light lunch on all the holidays, starting from the first excursion day – just one course followed by a coffee (or tea!). There are a selection of light options to choose from, for example homemade soup & a roll or a freshly-made sandwich or a salad or jacket potato and there are also larger options available if desired. We find pleasant venues for lunch that complement our itineraries. Our customers frequently mention how enjoyable it is to have it all arranged for them, especially if they are travelling solo & it certainly adds to the friendliness of the holiday when we enjoy lunch together too. We don’t include lunch on the first day on the way to the hotel (most of our customers bring a sandwich with them & we do make a longer stop at lunchtime). We do include a final more substantial lunch on the homeward journey with the philosophy that it can be the main meal of the day (who wants to have to cook dinner when they get home at the end of a holiday!) Breakfast & evening meals are, of course, included at the hotel.
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Tour Manager A friendly and helpful Tour Manager will be with you throughout the holiday from the moment you join us at Hopwood. Her duty is to manage our holiday itinerary and make sure that everything runs smoothly throughout the holiday (and of course to provide your complimentary refreshments on the coach!). She is also available to assist any customer who experiences a problem or unexpected illness during their holiday. Customers (and their families) often say how reassuring it is to know that there is always someone on hand if needed. Please do note, however, that if you are not usually independent then you must bring someone with you to care for you while on holiday as our Tour Manager is unable to provide individual care for customers. Accessibility While our holidays are designed to be best enjoyed by customers with good mobility, we are considerate to anyone with more limited mobility. The hotels we use either have passenger lifts to the bedrooms or a large number of ground floor rooms & where possible, we cater for special requirements, e.g. walk-in showers. You can bring a collapsible wheelchair on most of the holidays, provided you also bring a companion to assist you with it (but please mention this when you book so that we can ensure you have chosen a suitable holiday and make any necessary arrangements). When our itineraries include visits to stately homes, castles or gardens, although less mobile customers may not be able to see upper floors or all of the garden, there will always be sufficient interest on the ground floors & welcome garden benches to relax & enjoy the beautiful surroundings. Please note that all customers must be able to climb the steps onto and off the coach and to walk for short distances. Data Protection We keep details of your name, address, phone number and booking information on our company database. The information is used by Dragonfly solely for dealing with your holiday booking and also to send you brochures and other Dragonfly literature. Your details are held confidentially and securely, we do not store credit card details nor do we share customer details with any 3rd parties.
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Payment Options You can choose to pay your holiday in full at the time of booking or alternatively to pay a deposit & then make a final payment 8 weeks prior to the holiday. Also, if you prefer to break down the payment of your final balance into smaller monthly amounts, simply let us know when you book your holiday and we can arrange this to suit you. Holiday Vouchers Holiday Vouchers (for any amount) are available to buy for a birthday or Christmas gift or a special treat for a loved one. Please contact us for details. Security of your Holiday Payments In accordance with current regulations, we hold any payments you make to Dragonfly for your holiday in a separate Client Account until the holiday is completed. In-house Customer Scheme Over the years, we have developed systems to support our customers through unexpected illnesses & emergencies. Back in the late 1990s, we set up our Customer Care Scheme which is free for all our customers and has been running successfully ever since. It offers support & reassurance to our customers when they travel with us. Here are some of the things that we cover… 1. Our Cancellation Refund Scheme The refunds detailed on the following page are given to any customer who cancels a holiday, regardless of whether or not you are cancelling due to an existing illness. We don’t request doctor’s notes or proof of your illness and we don’t send out lengthy forms to complete (the last thing you need if you are feeling ‘under the weather’!) 2. Medical Assistance on Holiday If any of our customers fall ill during their holiday, our Tour Manager will make any necessary phone calls and will arrange medical assistance through the National Health Service. We will also arrange & pay for transport to & from a local surgery or hospital & wherever possible our tour manager will accompany you.
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3. Getting you Safely Home If any of our customers have to stay in hospital and are unable to return with the coach at the end of the holiday, we will arrange and pay for a private transfer to bring them safely home when they are well enough to travel. Personal Insurance Cover Although Dragonfly’s Customer Scheme is designed to cover some of our customers’ needs, please note that it is simply an in-house scheme and NOT a holiday insurance. We strongly advise that you consider making your own arrangements for insurance to cover you in the possible event of you needing to cancel your holiday booking at short notice. Cancellation Refund Scheme We understand that it is difficult to cancel a holiday that you have been looking forward to, and we always aim to help you as sensitively as we can. As soon as you call us, we take your cancellation from the date of your phone call & the earlier you can inform us of your cancellation, the more we shall be able to refund. The initial £100 deposit paid to confirm your booking is unfortunately non- refundable. However, if your cancellation is more than 8 weeks before the holiday departure date, we will be able to arrange to transfer a credit to a future holiday. Should you need to cancel after the due date of the final balance payment (usually 8 weeks before the holiday departure date) but prior to the last 2 weeks before departure, we can refund or transfer 60% of the final payment. ** If you cancel within 2 weeks (14 days) prior to departure, but before the final week (7 days) prior to departure we can refund 25% of the final payment. ** If you cancel within the last week (7 days) we unfortunately cannot guarantee any refund. If you would like to transfer your holiday into another person’s name we can do this without any charge & we will always make every effort to help our customers as much as possible on an individual basis. ** Different refund conditions apply for our Festive Season holidays which will be advised when booking.
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How to Book Your Dragonfly Holiday
Enjoy browsing through this holiday brochure to select your favourite holiday. 1. Either call the freephone number below or send an email to hello@dragonflyholidays.co.uk
2. We’ll check availability for you and also answer any questions you may have about your holiday & help you with any special requirements or requests. 3. You can confirm with either a deposit of £100 per person (& balance due 8 weeks before your holiday) or alternatively you can pay your holiday in full. We accept payments by card over the phone or by bank transfer or by post (cheques payable to ‘Dragonfly’) 4. Start looking forward to your all-inclusive Dragonfly holiday!
Freephone
0800 018 8485
Dragonfly Holidays Wykeham House, 3 Station Road, Okehampton, Devon, EX20 1DY www.dragonflyholidays.co.uk
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Customer freephone
0800 018 8485
www.dragonflyholidays.co.uk
hello@dragonflyholidays.co.uk
Find us on Facebook at
Dragonfly.Holidays.For.Over.60s
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