STAGE
ACTION
RESPONSIBI LITY
DOCUMENTATION
Discussion st 1 (Coaching/counselling Session) Verbal Warning (counselling Session) First Written Warning & Second Written Warning (counselling Session)
STAGE 1 Corrective Behaviour STAGE 2 Disciplinary Action
SM/SSM
• Counselling/Disciplinary Action Form
SM/SSM
• counselling/Disciplinary Action Form
• • •
Incident Report
SM/SSM/SE/ HRD
Letter of Explanation
Disciplinary Hearing (if applicable) • counselling/Disciplinary Action Form
Final Written Warning (counselling Session)
• • •
Incident Report
Letter of Explanation
Disciplinary Hearing (essential)
• counselling/Disciplinary Action Form
SM/SSM/SE/H RD SM/SSM/SE/ HRD
STAGE 3 Dismissal
Dismissal
• • • • • • •
Incident Report
Letter of Explanation
Disciplinary Hearing (essential)
Chronological Summary
APPEAL
Reason for Appeal Appeal Review Decision
SE/HRD
Written Appeal Appeal Hearing Written Decision
Time Validity of Actions
▪ The verbal warning will remain in the colleagues file for 6 months. ▪ The written warning will remain in the colleagues for one year.
User Documentation
• Mode of Disciplinary Action – Identifies the level of disciplinary action to be taken according to infraction. The offences have been categorized with view to the nature, gravity, repetition of the infraction. • Classification of Infractions – List and categorizes specific actions and that an colleague carries out which compromises the disciplines/rules and regulations of the hotel. Refer to Colleague handbook: List of infractions (wrong doings of colleagues).
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