iDevelop Series - Guidelines to corrective behavior

Rule 1: Work Discipline

Level of Offence/ Disciplinary Action

Item

Infraction

1. Colleagues not commencing work on the date and time which they have been scheduled on.

A

2.

Colleagues not following rest periods, which they have been scheduled on.

A A

3. Colleagues not following strictly the regulation of time record when they are in and out of their department. 4. Colleagues committing any act in contradiction to the Hotel or office procedures.

A B

5.

Colleagues who leave their work area while on duty without informing the SL/SM/SSM.

6. Colleagues not performing their duties in accordance to the requirement of their job functions.

B

7. 8.

Spitting within the Hotel premises.

B B C C

Committing acts of nuisance on the Hotel premises.

9. Colleagues going on leave without prior written approval from their Supervisor. 10. Colleagues refusing to allow security officers or the person assigned by the Hotel to conduct a search, including body search upon coming into, whilst at and when leaving the Hotel. 11. Colleagues overstaying sanctioned leave without acceptable reason or justification, and without informing or attempting to inform his/her Supervisor of the excuse for such absence.

C

12.

Repeated failure to meet established standards of service or outputs.

C C

13. Ceasing work before the official finishing time without approval from the immediate superior.

Rule 1: Work Discipline (cont.)

Level of Offence/ Disciplinary Action

Item

Infraction

14. 15.

Habitual late attendance.

D D D

Unauthorized use of punch/time cards.

16. Colleagues clocking another colleague’s card on his/her behalf or tampering with the time clock or altering the punch to produce an incorrect result. 17. Obtaining or attempting to obtain leave of absence by false pretence / misrepresentation. D 18. Interfering with the attendance record by falsifying, defacing or destructing any record of the Hotel. D

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