PROBLEM HANDLING
OVERALL EXPERIENCE
PROBLEM FREE
TARGET: 94.00% SCORE: 94.43%
TARGET : 75.40% SCORE : 78.87%
TARGET : 73.50% SCORE : 80.4%
Guest Engagement Score (YTD 2024) Shangri-La Qaryat Al Beri, Abu Dhabi
SERVICE ATTENTIVENESS
ARRIVAL EXPERIENCE
BITE EXPERIENCE (Hotel Weakness)
TARGET : 89.50% SCORE : 92.29%
TARGET : 91.60% SCORE : 94.07%
TARGET : 91.50% SCORE : 92.77%
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