Q3 & Q4 2024 Newsletter

PROBLEM HANDLING

OVERALL EXPERIENCE

PROBLEM FREE

TARGET: 90.80% SCORE : 92.02%

TARGET : 70.50% SCORE : 76.13%

TARGET : 82.90% SCORE : 84.94%

Guest Engagement Score (YTD 2024) Traders Hotel, Qaryat Al Beri, Abu Dhabi

SERVICE ATTENTIVENESS

ARRIVAL EXPERIENCE

BITE EXPERIENCE (Hotel Weakness)

TARGET : 84.3% SCORE : 86.45%

TARGET : 90.60% SCORE : 92.47%

TARGET : 90.70% SCORE : 92.12%

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