OWNER -TO- OWNER www.franklinbuildingsupply.com | 208-514-2200 | 9222 W. Barnes Dr., Boise, ID 83709 APRIL 2021
DON’T SKIP THIS ARTICLE!
A Conversation With Rick
tired of Zoom in my room. I want to see you all and talk to you in person. Watch out, I’m a hugger like my folks, and I’ve been Zooming for a year.
I got my vaccine. Have you?
Last month in this space, Levi presented a great treatise on how science and government came together so quickly to produce effective and safe vaccines in what seems to be record time — but how they're actually built on decades of study and preparation. I am going to give you the other side, the emotional argument on why getting vaccinated is the right thing to do. I cannot describe how happy I am to be vaccinated. It has been a long year. Apart from the fear of death and debilitating sickness, I’ve missed being among all the people that I value in my life, doing the things that I love, and experiencing life. You have a family and I have a family, so let’s start with them. I hugged my mom and dad the other day for the first time in 12 months. It felt so good. My folks are huggers. They are also elderly, and they did the hardest thing last March: They quarantined themselves so they could stay alive. In a word, not hugging their five kids or their 10 grandkids or their dozens of friends for a year was hell . And it was on the rest of us, too. Late last March, Levi and I decided that one of us should exit the corporate office. As the top two executives, we wanted to make sure one of us would survive the pandemic to run the company. That may sound dramatic, but in March 2020, it was smart and reasonable, and we’d do it again if we had to. I’m older, so I set up a home office and have existed largely on Zoom. True confession: I have spent many a day in meetings on Zoom wearing my Zoom shirt and gym shorts. I have barely been out to our stores, lumberyards, or design centers in a year. I can say emphatically that I am really sick and
I want to go to a concert and a baseball game, and I want to see someone get married. We missed about a
dozen weddings last year, either canceled, eloped, or postponed due to COVID-19. Knowing me like I do, I would have been complaining about going to another wedding pretty early in the season, but I darned sure would rather go to a wedding than be forced to stay at home. I had tickets to the Avett Brothers last summer and had plans to enjoy baseball in Seattle — both canceled. I am sick of this disease and what it has canceled. The vaccine is my ticket to getting my life back. I’ve done my research. I’ve reached my opinion on the safety and effectiveness of the vaccine. I took the jab. It was free. It was easy. Go to our website at FranklinBuildingSupply.com and click on the employee resources link. The password is “fbsemployee” to get into the private info section. We have lined up resources for you to do the work, if you aren’t already convinced. Finding and signing up for a vaccine is not difficult. This disease is not over. We do not yet have the numbers of people vaccinated or with the antibodies to make COVID-19 disappear. 2021 is not a safe year yet. I’m not going to be happy until I see a baseball stadium filled with people sitting side by side, eating popcorn, and catching foul balls. I want to see the capacity crowd at the United Center sing the National Anthem at the top of their lungs. I want to sit around a big table with my big family and laugh and share a meal. I long for spending time with you, doing the important things we do together, for our customers and for each other. The vaccine is our key to all of this. I’m convinced. Join me, won’t you?
– Rick Lierz CEO
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Last year was one for the record books in many ways. Let’s take a moment to celebrate the biggest achievements across our company and the folks who led the way. It takes a strong team effort to bring in these results. Since we cannot list every person who contributed, we will applaud their leaders as the representative of these fine teams. The safety and health of all our people is most important. It is a constant focus of our efforts to improve. These locations and departments had zero DART incidents in 2020: OUR BEST RESULTS FOR 2020
CELEBRATING EACH OTHER
Below are a few of the High Five submissions made by Franklin people this month. You can participate in saying “great job” to your fellow employee owners by emailing your content to highfive@ franklinbuildingsupply.com. It’s as easy as that!
“Great job, Truss Plant! Very large shop, no missing plates, no quality issues, no bad lumber, job well done!”
• Boise Fireplace: Amber Hall • Boise Granite: Rob Neilson • Boise Outside Sales: Steve Cloyd • Boise Floor Coverings: Jeff Bucklin • Design Innovations: Joey Enochson • Sawtooth Door: Brian Smith
• Bellevue: Art Hazelbush • Boise Supply: Jim Hicks • Elko: Moe Matys • Jerome Truss: Chad Witkowski • McCall: Ben Thomas • Jaguar: Rhonda Millick • Boise Yard: Juan Ruelas • Boise Store: Tom Mosgrove
–Miguel Cruz, Production Manager, Jerome Truss
Many of our locations and departments had outstanding years measured in financial results. Seven locations set all-time sales records, and 17 departments did the same. Seven locations and 19 departments broke their records for gross profit dollars. One location and seven departments turned in best net income percent in history. The one location with record profit percentage was McCall. General Manager Ben Thomas will be the first to give all the credit to his team, which is appropriate because he does have a stellar crew. By any measure, McCall’s year was one for the ages. They led the company in working toward a zero-injury culture. The year’s sales were 23.9% above budget. The gross profit from those sales was in elite status among all locations and 32.5% above budget. Net income percent led the company at 13.8% and the net income dollars produced by McCall were 96.3% better than budget. Whew! Right alongside McCall in the amazing department is our other mountain store, situated in a section of Bellevue called Poverty Flats. General Manager Art Hazelbush and his partner in leadership, CSR Scott “Lumpy” Lovell, ran a fast ship all year long. Hardest hit early by the pandemic, including our only location impacted by a government shutdown of construction activities, the “dirty dozen” of Bellevue turned in sales that were 20.2% higher than budget, gross profit at 39.5% higher than budget, and a net income percent of 10.7% and profit dollars a whopping 170.8% higher than budget. They did all of this without a DART injury. This proves that there is magic in our Idaho mountains! In all, there were six locations with 2020 net income over the BHAG of 10%. In addition to McCall and Bellevue, they are Boise Truss (13.7%), Elko (13.4%), Jerome Truss (13.2%), and Fruitland (11.5%). Congratulations to all these fabulous teams.
“I wanted to give Shane Ellis a High Five. Shane is a hard worker and a good leader in the yard. He keeps his head up, even when the job gets hard, and helps others to be the best they can be. Thank you, Shane, for all that you do.”
–Lane Tibbett, Caldwell dispatch
“I have to send in a huge WOW High Five to the flooring ops manager, Jeff Bucklin. Once a month, he runs our morning team huddle here at Design Innovations and always does a really great job. He did an especially amazing job at our morning meeting today, and it really was a WOW for the entire group. Jeff sets the example for an employee-first culture, and it inspires the team.”
–Joey Enochson, Director of Ops
“Tim Flanery, Aaron Mariani, Peyton Ake, and Tom Mosgrove all stepped up to the plate in assisting me with stacking out product for our Friday Frenzy program. None of these individuals were asked to help; they just jumped in and did it. Many thanks to them for their help. It’s people like them that make this company so successful.”
–Dustin Bray, Product Coordinator
“Wow! I would like to give a big shout-out to Rusty Anderson and the insulation guys. By cleaning up some ticket issues and adding one more Cycle Count to the month, they have gone from reckless abandon to almost perfect! Keep up the good work men!”
–Jeff Thomas, General Manager, Fruitland
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OWN THAT FISH! The EO Committee is happy to introduce our very first Franklin Fishing Derby.
Other stuff: The contest runs from April through November. End of Derby prizes will be announced at a later date. Have some fun and show your fishing prowess (or lack thereof).
Eligibility: All employees, significant others, and dependent children are eligible.
You caught that fish, now own it!
THE CONTEST WINNERS! Names are randomly drawn each month from all correct entries to win prizes. Congratulations to these winners of last month’s contest: • Kaila Burnside, Boise Supply • Brian Tucker, Design Innovations • Jackson Theberge, Sawtooth Door • John Riggins, McCall • Kathleen Putman, Jaguar • Jenny Tibbett, Caldwell • John Moore, Jerome Truss • James Baker, Boise Door • Jeff Magnelli, Gooding • Collin Bautista, Boise This Month’s EO Prize Contest We have an EO contest every month. Prizes are fun and entering the contest is easy. All you need to do is send an email to Contest@FranklinBuildingSupply.com no later than the end of this month. In the email write these three things: your name, the location where you work, and the words “Own That Fish!” Ten winners will be drawn randomly from all entries. Good luck!
Sign up: No need to sign up, just send pictures of your fish.
How you can play: Email photos of your fish to Contest@FranklinBuildingSupply.com, along with your name, the name of the fisherman who caught it, and something about the fish. A fishy story isn’t required, but it might help you win a prize.
Prizes: Monthly prizes are selected at the discretion of the EO Committee.
Fame: The best photos will be posted on our company website.
MAY BIRTHDAYS
MAY ANNIVERSARIES
LOCATION - EMPLOYEE - YEARS
Boise Jerome Truss Jaguar Boise Bellevue Twin Falls Caldwell Caldwell Boise Supply Burley Boise Twin Falls Boise Burley Twin Falls Boise Jaguar
33 24 21 21 20 19 17 16 14 12 11 11
John Weitensteiner Jim Davis Cat Bedegi Edi Bosnjak Scott Lovell Chad Beebe Wes Burman Matt Durham Juan Sandoval Jose Ortega Teyan Curtis Larry Rice Jason Green Lark Goddard Mo Martinez Matt Jones Gabe Dworshak Rob Gowans Ron Cripe Steve Meyers Jamie Proffitt Anthony Fox Erica Bullock Jason Koch Tate Anderson Jeremy Hume Kristine Hoffman Danny Hyman Clay Gummersall Michael Miller Moises Sotelo Javan Stansell Jason Kilzer Mathis Halley
Boise Truss Boise Truss Sawtooth Door
Francisco Gomez Torres Juan Gomez Torres
4 4 4 4 4 3 3 3 3 3 3 3 3 3 3 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1
Garrett Hays Dave Parrish Greg Mips Allen Johns Jr. Craig Mann
McCall Jaguar Boise McCall McCall Jerome
Michael Miller Jeff Morgan Garrett Johnson Jen Mitchell Michael Robillard Chad Witkowski
Shane Amen Stephen Inman Mike Nelson Tom Reuangrith Jacob Butler Jim Davis Nick Wegmann Benjamin Bowman Craig Barnes
1 1 2 2 3 3 4 4 5 6 6 6 7 8
15 15 16 16 17 17 17 18 19 19 20 20 20 20 22 22 22 22 23 23 23 23 24 26 28 28 28 30 31
John Riggins John Essma Rodney Zuroeveste Melody Sparks Christopher Frageorgia Elliot Fuller
Boise Boise Boise Boise Boise Truss Boise Twin Falls Pocatello Twin Falls Burley
Brian Grove Jeff Watson Felipe Valdez Garcia Robert Nilsson John Rifelj Wendell Thompson Brennan Ingle Judy Dudley Evan Bradshaw Joe Burke Rob Chandler Seth Higginson Tony Williams Matthew Christensen Matt Durham Nathan Hebert Kevin Magana Timothy Riley Triston McCleskey Jimmy Shaffer Brandon Huntsman Darin Neal JD Sampaga
9 8 8 7 7 7 6 6 6 6 6 6 5 5 5 5 5 5 5 4 4 4
Crispin Perez Jonny Johnson Drew Weaver Cody Christensen Jodi Whittaker Shane Amen Jeffrey Bucklin Nathan Hebert Aladin Delic Angel Sahagun Heather Hill Benjamin Bowman
Angel Sahagun Steve Cowling Jeff Kolseth Miguel Sanchez Macias Joseph Walker Francisco Gomez Torres Trent Griffith Casey Hazelbush
Boise Boise Jaguar
10 10 10 11 11 12 12 12 12 12 13 13 14 14 14
Boise Boise Boise Boise Truss Boise Sawtooth Door Fruitland Jaguar Boise Caldwell Jerome Pocatello Boise
Boise Boise Pocatello Boise Truss Fruitland Jaguar Pocatello Boise Pocatello
Coltin Millward Barney Florence Keigan Helm John Riggins Chris Trammell
John Huston Naomi Kress Matthew Berg
Aladin Delic Logan Dixon
Isaiah Majamay Tyler Anderson Andrew Choules Dominick Parker-Cole Justin Axford Alex Escamilla
Tyler Anderson Robert Carver Wyatt Hopkins Ethan Brands Gabe Dworshak
Boise Boise Bellevue Jaguar Elko
Caldwell Caldwell
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PRST STD US POSTAGE PAID BOISE, ID PERMIT 411
www.franklinbuildingsupply.com 9222 W. Barnes Dr. Boise, ID 83709
I N S I D E
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Don’t Skip This Article! Our Best Results for 2020 Celebrating Each Other
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Franklin Fishing Derby May Birthdays and Anniversaries
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Spotlight on Brian Tucker
SPOTLIGHT ON BRIAN TUCKER Who Innovates the Innovators?
That efficiency makes it easier for Brian and his fellow employee- owners to make sure they’re providing the best customer experience we can, and that’s a satisfying feeling for him. “My favorite part of my job is being able to provide fast and efficient service to customers and coworkers,” he says, before adding, “always with a little humor and a smile.” Some days, that could mean applying Lean principles to their processes or helping a coworker with a problem. “On others,” Brian says, “it might just be catching a problem with a tile order and fixing it before it goes out.” On his days off, Brian enjoys some well-earned time with his girlfriend (Rachel), his son (David), and his stepson (Jayden) as well as visiting his daughter (Brittany) and grandson (Alex). “I also love any time I can spend in the mountains, doing home improvements on my house, and fishing,” he says. He also sponsors and assists with the Mini Street Stock Division #4 at Meridian Speedway! Thanks for all of your work, Brian. And thanks to our readers for tuning in for this month’s spotlight. Remember, next month it could be you in this space!
It’d be fair to say that Brian Tucker has worn a few different hats during his nine and a half years as an employee-owner at Franklin Building Supply. “I spent
many of those years up at our McCall location, specifically in the door shop,” Brian recalls. “A few years after leaving that position as a production lead, I ended up
moving my family down to Boise.”
Some integral things happened for him once they fully settled in the Treasure Valley. “I came on as a warehouse lead at the Design Innovations Center — also known as the 'ultimate showroom floor' for the many products our company stocks and carries.” It was a new hat, but the changes weren’t over yet. Brian says, “In the three years since I came back on with the company, most of the procedures that were in place when I started have been reviewed — and often revised or condensed” to make sure everything is as efficient and Lean as possible.
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