All employees are expected to attend their workplace at the required time, provided it is considered safe to do so: Whilst at work, all employees should carry out their duty to the best of their ability, considering the effect that the unforeseen or Adverse Conditions may have on other employees, departments or business associates, both internally or externally connected with your place of work. Any change of standard practice due to an Unforeseen or Adverse Condition by an employee must be agreed by their Up line Manager, prior to the change, or informed to the Manager as soon as it is practical or safe to do so. Payment In the event that employees are sent home by the relevant line manager due to Unforeseen or adverse conditions, payment for time off will be at the discretion of Senior Line Management Employees wishing to leave their duties due to unforeseen or adverse conditions will require permission from the relevant line manager and will not normally be paid for periods of absence from work. Arrangement may be made in agreement with Senior Line Management to ‘make up’ this time at a later date. Employees leaving their business responsibilities (abandoning their post) without the agreement of their line manager will not be paid for any time considered not worked and, in addition, may forfeit any bonuses that could be accrued. A return to work interview or disciplinary action may be taken.
Adverse Conditions Customer Service Policy .
Equality and Diversity Policy Knowing the Equality and Diversity policy helps employees treat others fairly, prevent discrimination, and contribute to a positive, inclusive, and legally
compliant workplace. Equality & Diversity Policy .
Anti-harassment and Anti-bullying Policy Knowing the Anti-Harassment and Anti-Bullying policy helps employees understand their rights and responsibilities, prevent harmful behaviour, and contribute to a respectful and safe workplace.
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Document Issue 01 30/09/2025
Draft: In Trial
Not Controlled if printed
ISO 9001 / ISO 14001 / ISO 45001/PAS99: 2012
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